Bizzabo Pricing, Features, Reviews & Alternatives

Bizzabo

All-in-one event registration, ticketing and CRM platform

4.54/5 (69 reviews)

Bizzabo overview

What is Bizzabo?

Bizzabo is the only Event Success Platform. Bizzabo’s all-in-one event software enables in-person events to deliver unique attendee experiences through intelligent and intent-based personalized engagement. We help companies measure, manage and scale events towards key business outcomes, empowering every organizer, marketer, exhibitor, and attendee to unleash the power of professional events. Bizzabo powers events for brands like Forbes, Hubspot’s INBOUND, Dow Jones, Gainsight, Bank of Ireland and Electronic Arts. The company was founded by Boaz Katz, Alon Alroy and Eran Ben-Shushan, and has more than 120 employees in its New York and Tel-Aviv offices.
www.bizzabo.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Germany, India, United Kingdom

Supported languages

English
Bizzabo screenshotGet to Know Bizzabo: First Glance Bizzabo screenshot

Bizzabo user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.5
  4.8
Molly R.

Fantastic!

Used daily for less than 6 months
Reviewed 2018-01-09
Review Source: Capterra

Pros
As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Cons
I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kristen H.

Best Event Management Software on the Market

Used daily for 1-2 years
Reviewed 2020-03-04
Review Source: Capterra

Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

Pros
Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

Cons
The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great event management solution

Used daily for 1-2 years
Reviewed 2021-05-31
Review Source: Capterra

We loved it, it helped us run a great event from top to bottom.

Pros
It has a robust functionality for all event aspects, from creating a website, app, payments, attendee management, coupons and more. We ran a 500 event on Bizzabo and it worked great for us.

Cons
The UI looks a bit outdated and sometimes it takes time to get used to it. Plus their pricing is really expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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james n.

We want this to be all it claims to be

Reviewed 2015-07-28
Review Source: Capterra

So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market. If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.

Rating breakdown

Ease of use
Customer support

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Emily F.

Our worldwide event management system

Used daily for 2+ years
Reviewed 2021-03-08
Review Source: Capterra

Pros
Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Cons
Looking forward to platform updates in the areas of attendee networking + engagement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bizzabo pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Planner, Pro, Premium, and Elite plans are available, for different numbers of events and registrations.
Contact Bizzabo for full pricing details.

Bizzabo features

API
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop
Mobile Access
Reporting & Statistics
Reporting/Analytics
SEO Management
Third Party Integrations

Access Controls/Permissions (228 other apps)
Activity Dashboard (264 other apps)
Alerts/Notifications (226 other apps)
Cataloging/Categorization (200 other apps)
Collaboration Tools (192 other apps)
Content Management (251 other apps)
Inventory Management (210 other apps)
Order Management (235 other apps)
Search/Filter (244 other apps)
eCommerce Management (208 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Bizzabo

Benefits

Build brand new sites or integrate sophisticated registration forms into existing event domains using embeddable widgets and custom data fields.
Observe and implement complex pricing structures or ticket types, while offering attendees faster LinkedIn-based registration to raise conversion rates.
Centralized, dashboard-based analytics reveal event trends and provide key details on total revenue, ticket sales, conversions, attendees numbers and more.
Accept and process online ticket sales via PayPal and all major cards, while issuing partial or full refunds quickly and effectively.
CRM features include contact management for storing detailed attendee profiles, coordinate email communications and import/export contact lists.
Provide event community networking services, one-on-one attendee messaging and deep integration with LinkedIn, Twitter and Facebook for social sharing.
Password protected on-site check-in system accessible from tablet, smartphone or laptop.