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AnyDesk Logo

Remote desktop software

Table of Contents

AnyDesk - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

AnyDesk overview

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Based on 1773 verified user reviews

What is AnyDesk?

AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.

Who uses AnyDesk?

By industry, AnyDesk reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for AnyDesk cited by reviewers is remote desktop (74% of reviewers).

What do users say about AnyDesk pricing?

Most reviewers indicate that AnyDesk delivers strong value for money, especially with its free version and competitive pricing. Some users report limitations in the free plan and feel paid plans can be expensive for small businesses.

Starting price

22.9flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Remote Access

Performance and Speed

File Transfer

Security and Access Control

Screen display and resolution issues

Unresponsive customer support and policies

AnyDesk’s user interface

Ease of use rating:

AnyDesk pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(522)
5(1,225)

What do users say about AnyDesk?

AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.

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Who uses AnyDesk?

Based on 1,773 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Marketing and Advertising
Telecommunications
Others

Use cases

Remote Desktop
Remote Support

AnyDesk's key features

GetApp's analysis of 312 verified user reviews collected between July 2021 and January 2025 identifies AnyDesk's most critical features and summarizes user sentiment about those features.

Remote access/control

Reviewers appreciate AnyDesk's remote access/control capabilities for their efficiency and ease of use. Users report that they can access any computer from any location, even with slow internet speeds. They highlight the ability to control multiple computers simultaneously and maintain screen properties, which is important for tasks like programming RPA bots. They also value the security provided by default keys and the ability to make changes without user intervention. However, some users mention occasional connectivity issues despite stable internet connections. Of the 237 AnyDesk users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.

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“You can access any computer from any geographical location. It is not bandwidth hungry so it can work with slow speed Internet though the Internet needs to be stable. You can access remote computer even from your mobile phone. You can also remote connect into more than one computer at a time. ”
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Gladman T.

ICT

“I work programming RPA bots on customers remote desktops and Anydesk is my favorite remote access application. One of the most important features is that the remote desktop keeps their screen properties like size and resolution, so it doesn´t affect the bots if I connect through Anydesk from another pc.”
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Mateo L.

RPA leader


Access controls/permissions

Reviewers indicate that AnyDesk's access controls/permissions are highly customizable and enhance security. Users appreciate the ability to set specific permissions, such as restricting file copying or keyboard use, and to revoke or modify access at any time. They find it helpful for managing remote sessions without needing physical presence. They also mention that this capability allows for secure and controlled remote support, which is essential for maintaining data privacy and security. Of the 168 AnyDesk users who gave detailed accounts of their use of Access Controls/Permissions, 97% rated this feature as important or highly important.

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“Access controls/permissions features enables me to choose my own set of permissions for my clients this helps me to stay in control. Also ensures maximum security and customization. ”
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Kelvin K.

IT TECHNICIAN

“AnyDesk are customizable, and I can set different permissions for each remote user. Additionally, I can revoke or modify access control permissions at any time. ”
MR

Mahfujur R.

P.A to The Deputy Director General Programe


Screen sharing

Users report that AnyDesk's screen sharing feature is essential for remote support and collaboration. They find it convenient for real-time monitoring, training, and troubleshooting. Reviewers highlight the high-quality screen sharing even with poor internet connections, thanks to the DeskRT codec. They also appreciate the ability to share screens across different operating systems and devices. However, some users experience occasional lag and slow response times, which can hinder the overall experience. Of the 194 AnyDesk users who gave detailed accounts of their use of Screen Sharing, 91% rated this feature as important or highly important.

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“The Screen Sharing feature is one of the main functionalities of AnyDesk and is essential for its usefulness and effectiveness. This feature allows users to share their screens with others in real time, allowing them to work together on the same document, presentation, or app.”
rn

regina n.

dona

“The ability to share the screen has been crucial in our company as it allows us to perform real-time monitoring for our agents; it also helps us in assisting the agents that are still learning about our products, how to manage the interface and solve technical issues.”
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Emely M.

Supervisor


Unattended access

Reviewers find AnyDesk's unattended access feature very useful for remote work. They appreciate the ability to set up remote sessions without needing someone on the other end to accept the connection. Users highlight the convenience of setting a password for unattended access, allowing them to connect to their devices anytime. They also mention that this capability is particularly helpful for IT support and remote troubleshooting. However, some users note that if the remote device is off, unattended access is not possible. Of the 96 AnyDesk users who gave detailed accounts of their use of Unattended Access, 91% rated this feature as important or highly important.

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“With unattended remote access, clients can set up a controller meeting on a PC, tablet or cell phone without requiring somebody before the distant gadget to acknowledge the association. By introducing lightweight remote access programming onto your gadgets, you can set up unattended access for different purposes.”
PD

Priyanka D.

Post sales

“This feature provides ability to set up a remote session on any device without any intervention from user in front of the remote device to accept the connection, which is helpful in many scenarios where is away from desk or need troubleshooting during off hours.”
MD

Mayank D.

Senior Specialist


Multiple monitor access

Reviewers appreciate AnyDesk's multiple monitor access feature for its ability to enhance productivity. Users report that they can view and control multiple screens simultaneously, which is beneficial for working with multiple applications. They find it easy to switch between monitors and mention that this capability supports collaborative work. However, some users experience performance issues when accessing more than three monitors, and others find the switching process between monitors slightly confusing. Of the 106 AnyDesk users who gave detailed accounts of their use of Multiple Monitor Access, 80% rated this feature as important or highly important.

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“As we works in the organization we works within LAN or in same network. so many time we requires multiple monitors access for license purpose or anything else. So anydesk supports Multiple Monitor Access in simple way.”
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Saurabh s.

Program Engineer

“we can connect to multiple accounts at a time also if we have two monitors we can switch from one monitor to another monitor simply.”
cs

chandra s.

electrical engineer


Real-Time chat

Users find AnyDesk's real-time chat feature helpful for effective communication during remote sessions. They report that it allows for instant messaging, which is useful for providing instructions and troubleshooting. Reviewers appreciate the ability to chat even if the connection request has not been accepted, and they find it beneficial for situations where audio communication is not possible. However, some users prefer using other communication tools, as they find the chat capability less convenient. Of the 115 AnyDesk users who gave detailed accounts of their use of Real-Time Chat, 79% rated this feature as important or highly important.

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“Any desk allows chatting between the computer being accessed and technician accessing it, this allows one to tell the client or user to express what they need done or the technician to easily give instructions on what can be done physically on the other end without sing third party software.”
DM

David M.

I.T Technician

“The real time chat helps us to solve the questions from our clients during the active remote sessions rather than using third party real-time chatting applications”
VA

Vishvam A.

Cyber security


All AnyDesk features

Features rating:

API
Reporting & statistics
Troubleshooting
File sharing
File transfer
User management
Self service portal
Screen recording
Mobile access
Session transfer
Session recording
Collaboration tools
Chat/Messaging
Support ticket management
Reporting/Analytics
Print management
Surveys & feedback
Customizable branding
Remote printing
Whiteboard
Monitoring
Single sign on
CRM
Authentication
Audit trail
Two-Factor authentication
Application management
Active directory integration

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AnyDesk pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Solo

22.9

Per month

Features included:

  • 1 licensed user with 3 login devices
  • 1 concurrent connection (outgoing)
  • Up to 100 managed devices (Unattended Access)
  • Unlimited devices to connect to (Interactive Access)
  • Feature set for individuals
  • Mobile device management included

Standard

35.9

Per month

Features included:

  • 20 licensed users in a team
  • Starts with 1 concurrent connection (add-on available)
  • Up to 500 managed devices (Unattended Access)
  • Unlimited devices to connect to (Interactive Access)
  • Standard user management
  • Custom client generator
  • Mobile device management included

Advanced

79.9

Per month

Features included:

  • 50 licensed users in a team
  • Starts with 2 concurrent connections (add-on available)
  • Up to 1000 managed devices (Unattended Access)
  • Unlimited devices to connect to (Interactive Access)
  • Advanced user management
  • Custom client generator
  • Command line interface
  • Mass deployment (MSI)
  • Group policies
  • Phone support
  • Mobile device management included

User opinions about AnyDesk price and value

Value for money rating:

Of 215 reviews that provide robust commentary on AnyDesk's price and value, 82% mention it in a positive light.

Most reviewers indicate that AnyDesk offers good value for money, especially highlighting the robust features available in the free version. They find the free version sufficient for most remote access needs, including screen sharing, file transfer, and clipboard sharing, without time restrictions or nag screens. Users appreciate that the free version allows multiple sessions and does not force license purchases through limiting practices. Some users report that the premium versions, while more costly, provide additional functionalities like multi-session control, address book, and enhanced security features, which are beneficial for business use.

However, some users feel that the free version has limitations, such as the inability to access advanced features like file transfer and session recording, and restrictions on the number of devices. They also mention that the premium version can be expensive, particularly for small businesses or occasional users. Some reviewers indicate that the pricing in dollars can be high for certain regions, and others note that the software can be laggy or slow in the free version. Despite these drawbacks, many users still find AnyDesk a cost-effective alternative to more expensive competitors like TeamViewer.

, and

To see what individual users think of AnyDesk's cost and value, check out the review excerpts below.

“Its free version allows to connect one desktop at a time but premium versions have lots of features that helped me save time on resolving my client issues”
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Nitin S.

Senior Graphics Designer

“The toolkit is complete and allow admin perform almost any action needed. While the software base functions are free this is perfect tool for those who is looking cheap tools.”
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Andrius L.

Stock keeper

“Another common complaint is that AnyDesk's pricing can be steep for certain users, especially those who only need to use the software occasionally or for personal use.”
mg

mustafa g.

archiving officer

AnyDesk integrations (10)

Integrations rated by users

We looked at 1,773 user reviews to identify which products are mentioned as AnyDesk integrations and how users feel about them.

TeamViewer logo
TeamViewer

Integration rating: 4.8 (4)

Integration rating: 5.0 (1)

Atera logo
Atera

Integration rating: 5.0 (1)

AnyDesk customer support

What do users say about AnyDesk customer support?

Customer support rating:

We analyzed 23 verified user reviews to identify positive and negative aspects of AnyDesk customer support.

A number of users found AnyDesk's customer support efficient, responsive, and able to resolve issues quickly and professionally.

A fair number of users reported difficulty reaching support, slow or absent responses, and a lack of follow-up on technical issues.

Support options

Email/help desk
Chat
Phone support
Knowledge base

Training options

Documentation
Videos
Live online

To see what individual users say about AnyDesk's customer support, check out the review snippets below.

“The customer support service is very efficient in terms of helping and answering the queries of the customers.”

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MAIRA M.

Industrial & Manufacturing Engineer

“Its customer support is also very satisfactory and the best part is that they answer your questions or clear your doubts mostly at the same time.”

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David B.

US IT Recruitment Team Leader

“It's pretty hard to get customer support and fix the issue efficiently.”

NW

Neil W.

Support Engineer

AnyDesk FAQs

Q. Who are the typical users of AnyDesk?

AnyDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is AnyDesk used for?

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices. AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more. AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.


Q. What languages does AnyDesk support?

AnyDesk supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does AnyDesk support mobile devices?

AnyDesk supports the following devices:
Android, iPad, iPhone


Q. Does AnyDesk offer an API?

Yes, AnyDesk has an API available for use.


Q. What level of support does AnyDesk offer?

AnyDesk offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base

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