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AnyDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote desktop software
Table of Contents
AnyDesk - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
AnyDesk overview



Based on 1773 verified user reviews
What is AnyDesk?
AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.
Who uses AnyDesk?
By industry, AnyDesk reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for AnyDesk cited by reviewers is remote desktop (74% of reviewers).
What do users say about AnyDesk pricing?
Most reviewers indicate that AnyDesk delivers strong value for money, especially with its free version and competitive pricing. Some users report limitations in the free plan and feel paid plans can be expensive for small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Access
Performance and Speed
File Transfer
Security and Access Control
Screen display and resolution issues
Unresponsive customer support and policies
AnyDesk’s user interface
AnyDesk pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.3
Reviews sentiment
What do users say about AnyDesk?
AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.
Select to learn more
Who uses AnyDesk?
Based on 1,773 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
AnyDesk's key features
GetApp's analysis of 312 verified user reviews collected between July 2021 and January 2025 identifies AnyDesk's most critical features and summarizes user sentiment about those features.
Reviewers appreciate AnyDesk's remote access/control capabilities for their efficiency and ease of use. Users report that they can access any computer from any location, even with slow internet speeds. They highlight the ability to control multiple computers simultaneously and maintain screen properties, which is important for tasks like programming RPA bots. They also value the security provided by default keys and the ability to make changes without user intervention. However, some users mention occasional connectivity issues despite stable internet connections. Of the 237 AnyDesk users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.

Gladman T.
ICT

Mateo L.
RPA leader
Reviewers indicate that AnyDesk's access controls/permissions are highly customizable and enhance security. Users appreciate the ability to set specific permissions, such as restricting file copying or keyboard use, and to revoke or modify access at any time. They find it helpful for managing remote sessions without needing physical presence. They also mention that this capability allows for secure and controlled remote support, which is essential for maintaining data privacy and security. Of the 168 AnyDesk users who gave detailed accounts of their use of Access Controls/Permissions, 97% rated this feature as important or highly important.

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Kelvin K.
IT TECHNICIAN
Mahfujur R.
P.A to The Deputy Director General Programe
Users report that AnyDesk's screen sharing feature is essential for remote support and collaboration. They find it convenient for real-time monitoring, training, and troubleshooting. Reviewers highlight the high-quality screen sharing even with poor internet connections, thanks to the DeskRT codec. They also appreciate the ability to share screens across different operating systems and devices. However, some users experience occasional lag and slow response times, which can hinder the overall experience. Of the 194 AnyDesk users who gave detailed accounts of their use of Screen Sharing, 91% rated this feature as important or highly important.

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regina n.
dona

Emely M.
Supervisor
Reviewers find AnyDesk's unattended access feature very useful for remote work. They appreciate the ability to set up remote sessions without needing someone on the other end to accept the connection. Users highlight the convenience of setting a password for unattended access, allowing them to connect to their devices anytime. They also mention that this capability is particularly helpful for IT support and remote troubleshooting. However, some users note that if the remote device is off, unattended access is not possible. Of the 96 AnyDesk users who gave detailed accounts of their use of Unattended Access, 91% rated this feature as important or highly important.
See related user reviews
Priyanka D.
Post sales
Mayank D.
Senior Specialist
Reviewers appreciate AnyDesk's multiple monitor access feature for its ability to enhance productivity. Users report that they can view and control multiple screens simultaneously, which is beneficial for working with multiple applications. They find it easy to switch between monitors and mention that this capability supports collaborative work. However, some users experience performance issues when accessing more than three monitors, and others find the switching process between monitors slightly confusing. Of the 106 AnyDesk users who gave detailed accounts of their use of Multiple Monitor Access, 80% rated this feature as important or highly important.

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Saurabh s.
Program Engineer
chandra s.
electrical engineer
Users find AnyDesk's real-time chat feature helpful for effective communication during remote sessions. They report that it allows for instant messaging, which is useful for providing instructions and troubleshooting. Reviewers appreciate the ability to chat even if the connection request has not been accepted, and they find it beneficial for situations where audio communication is not possible. However, some users prefer using other communication tools, as they find the chat capability less convenient. Of the 115 AnyDesk users who gave detailed accounts of their use of Real-Time Chat, 79% rated this feature as important or highly important.
See related user reviews
David M.
I.T Technician
Vishvam A.
Cyber security
All AnyDesk features
Features rating:
AnyDesk alternatives
AnyDesk pricing
Pricing plans
Pricing details:
User opinions about AnyDesk price and value
Value for money rating:
Of 215 reviews that provide robust commentary on AnyDesk's price and value, 82% mention it in a positive light.
Most reviewers indicate that AnyDesk offers good value for money, especially highlighting the robust features available in the free version. They find the free version sufficient for most remote access needs, including screen sharing, file transfer, and clipboard sharing, without time restrictions or nag screens. Users appreciate that the free version allows multiple sessions and does not force license purchases through limiting practices. Some users report that the premium versions, while more costly, provide additional functionalities like multi-session control, address book, and enhanced security features, which are beneficial for business use.
However, some users feel that the free version has limitations, such as the inability to access advanced features like file transfer and session recording, and restrictions on the number of devices. They also mention that the premium version can be expensive, particularly for small businesses or occasional users. Some reviewers indicate that the pricing in dollars can be high for certain regions, and others note that the software can be laggy or slow in the free version. Despite these drawbacks, many users still find AnyDesk a cost-effective alternative to more expensive competitors like TeamViewer.
, and
To see what individual users think of AnyDesk's cost and value, check out the review excerpts below.
AnyDesk integrations (10)
Integrations rated by users
We looked at 1,773 user reviews to identify which products are mentioned as AnyDesk integrations and how users feel about them.
Integration rating: 4.8 (4)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
AnyDesk customer support
What do users say about AnyDesk customer support?
Customer support rating:
We analyzed 23 verified user reviews to identify positive and negative aspects of AnyDesk customer support.
A number of users found AnyDesk's customer support efficient, responsive, and able to resolve issues quickly and professionally.
A fair number of users reported difficulty reaching support, slow or absent responses, and a lack of follow-up on technical issues.
Support options
Training options
To see what individual users say about AnyDesk's customer support, check out the review snippets below.
“The customer support service is very efficient in terms of helping and answering the queries of the customers.”

MAIRA M.
Industrial & Manufacturing Engineer
“Its customer support is also very satisfactory and the best part is that they answer your questions or clear your doubts mostly at the same time.”

David B.
US IT Recruitment Team Leader
“It's pretty hard to get customer support and fix the issue efficiently.”
Neil W.
Support Engineer
AnyDesk FAQs
AnyDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is AnyDesk used for?
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices. AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more. AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.
Q. What languages does AnyDesk support?
AnyDesk supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does AnyDesk support mobile devices?
AnyDesk supports the following devices:
Android, iPad, iPhone
Q. Does AnyDesk offer an API?
Yes, AnyDesk has an API available for use.
Q. What level of support does AnyDesk offer?
AnyDesk offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base
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