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CallHub Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.18/10
Pros and cons
I'd gladly love to contribute my "2 cents. A dear friend introduced me to this awesome communication tool for an online marketing business we worked on together.
This is very user friendly and very much suitable for mudium and small companies and also customer support is great.
Nationbuilder integration is awesome, particularly for SMS and for making calls to recruit volunteers. The development team is very responsive to questions and feature requests, too.
That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.
In the middle of a campaign it took more than 20 minutes to connect a call or wouldn't connect at all. The issues persisted enough that we had to abandon using Callhub for our campaign.
Their front line agents do not have the technical capacity to fix most problems.