App comparison
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CommBox
Cloud-based contact center and customer service solution
CommBox Alternatives & Competitors (2026)
Top 7 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Support Ticket Management
1/5
Pre-Configured Bot
N/A
Transfers/Routing
N/A
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Support Ticket Management
1/5
Pre-Configured Bot
N/A
Transcripts/Chat History
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Support Ticket Management
1/5
Queue Management
N/A
Blended Call Center
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Support Ticket Management
1/5
Outbound Call Center
N/A
Transfers/Routing
N/A
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Support Ticket Management
1/5
Performance Metrics
N/A
Support Ticket Management
N/A
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
Value for money
Starting price
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Support Ticket Management
1/5
Pre-Configured Bot
N/A
Transfers/Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Support Ticket Management
1/5
Transcripts/Chat History
N/A
Call Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
Value for money
Starting price
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Support Ticket Management
1/5
Natural Language Processing
N/A
Third-Party Integrations
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Value for money
Starting price
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Support Ticket Management
1/5
Natural Language Processing
N/A
Transcripts/Chat History
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
Value for money
Starting price
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Support Ticket Management
1/5
Proactive Chat
N/A
Workflow Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Value for money
Starting price
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Support Ticket Management
1/5
Real-Time Chat
N/A
Transfers/Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
Value for money
Starting price
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Support Ticket Management
1/5
Macros/Templated Responses
N/A
Social Media Integration
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Support Ticket Management
1/5
Workflow Management
N/A
Call Logging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual agent solution for call centres
Value for money
Starting price
Functionality
Dashboard
5/5
Customizable Reports
5/5
Lead Generation
5/5
Top Features
Support Ticket Management
1/5
Pre-Configured Bot
N/A
Support Ticket Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Support Ticket Management
1/5
Call Logging
N/A
Outbound Call Center
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Support Ticket Management
1/5
Macros/Templated Responses
N/A
Reporting & Statistics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
Value for money
Starting price
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Support Ticket Management
1/5
IVR
N/A
Real-time Consumer-facing Chat
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
Value for money
Starting price
Functionality
File Sharing
5/5
Auto-Dialer
5/5
Screen Sharing
5/5
Top Features
Support Ticket Management
1/5
Performance Metrics
N/A
Surveys & Feedback
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HoduCC Contact center software for sales and support teams
Value for money
Starting price
Functionality
Call Scripting
5/5
Manual Dialer
5/5
Preview Dialer
5/5
Top Features
Support Ticket Management
1/5
Real-time Consumer-facing Chat
N/A
Autoresponders
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
Value for money
No pricing info
Starting price
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Support Ticket Management
1/5
Multi-Channel Communication
N/A
Support Ticket Management
N/A