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Helpfruit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Table of Contents
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Helpfruit - 2026 Pricing, Features, Reviews & Alternatives
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Helpfruit overview
What is Helpfruit?
About 20% of customer queries need a human to resolve. Helpfruit is here for the other 80%.
When customers have questions, businesses often turn to email ticketing systems to manage the overflowing inbox. But the problem remains – customers can’t get the answers they need as fast as they want them. Plus your team spends much of their time responding to routine enquiries.
We’re turning this on its head with fresh thinking.
Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI chatbots (web, Instagram, Facebook, WhatsApp, Slack and Teams) and help knowledge base. Escalate to live chat, if needed.
It’s a customisable, no-code platform set up in just 6 steps. One knowledge base aligns content between chatbots and help pages without the hassle of misaligned content or complicated rule-based structures. Conversation insights and dashboards tell you exactly what is going on and give you metrics to track and improve your customer experience.
With the support of GPT when it matters – like our GPT Q&A maker and GPT-enhanced chatbot conversations – you get the productivity gains from using AI without any AI risks.
Helpfruit is loved by organisations worldwide to give their customers the right help at the right time. These include Netsafe, Teaching Council, Domain Name Commission and NZ Breast Council Foundation.
Key benefits of using Helpfruit
Speeds up content creation and management. Create content using GPT and approve it before publishing.
Automatically aligns content across all chatbots and help pages.
Trustworthy customer service - unlike others using GPT, we're using it in a protected and safe way. No leaks to public models and prompt takeovers.
Easy to implement - no coding needed.
Starting price
per month
Alternatives
Helpfruit’s user interface
Helpfruit reviews
Overall rating
4.7
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.9/10
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Who uses Helpfruit?
Based on 10 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsHelpfruit's key features
Most critical features, based on insights from Helpfruit users:
All Helpfruit features
Features rating:
Helpfruit alternatives
Helpfruit
Starting from
149
Per month
TeamSupport
Starting from
45
Per month
LiveChat
Starting from
24
Per month
Birdeye
Starting from
No pricing info
Helpfruit pricing
Value for money rating:
Starting from
149
Per month
Flat Rate
User opinions about Helpfruit price and value
Value for money rating:
Helpfruit integrations (8)
Top integrations
Helpfruit support options
Typical customers
Platforms supported
Support options
Training options
Helpfruit FAQs
Helpfruit has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Helpfruit?
Helpfruit has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Helpfruit support?
Helpfruit supports the following languages:
English
Q. Does Helpfruit offer an API?
Yes, Helpfruit has an API available for use.
Q. What other apps does Helpfruit integrate with?
Helpfruit integrates with the following applications:
Microsoft SharePoint, Messenger, WhatsApp, Zapier, Microsoft Teams, Slack, Instagram, Marketo Engage
Q. What level of support does Helpfruit offer?
Helpfruit offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support