getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Solvemate Logo

Enabling meaningful conversations.

Table of Contents

Solvemate - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Solvemate overview

What is Solvemate?

Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine approach means it learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. We have a dedicated team to help you every step of the way with industry-specific best practices to ensure you see value within weeks. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate has empowered innovative, growing companies to improve their customer experience and is trusted by brands such as On Running, musicMagpie, egym, and JustPark.

Key benefits of using Solvemate

  • Algorithm lead conversations with quick resolution time (average 12.4 sec)
  • Proactive training recommendations continuously improve precision and recall
  • Integrates into existing workflow to escalate difficult cases
  • Gain business insight with the analytics dashboard
  • Customize questions, colors, images, and forms to stay true to branding
  • Starting price

    349per feature /
    per month

    Alternatives

    with better value for money

    Solvemate’s user interface

    Ease of use rating:

    Solvemate reviews

    Overall rating

    4.6

    /5

    19

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.94/10
    Rating distribution

    5

    4

    3

    2

    1

    11

    8

    0

    0

    0

    Pros
    “We have found a powerfull partner in Solvemate, with whom we were able to break new ground. Thanks for that great opportunity.”
    MR

    Miriam R.

    Projektmanagerin Tagesspiegel Digital

    “The people behind Solvemate are really motivated and authentic. They made me feel like they really care about our needs as a company and we figured out together how to best use their product.”
    LG

    Lea G.

    Sales Operation Manager

    “The bot has a good usability. For us and our customers the bot is very useful digital tool and helps us to increase our efficiency.”
    CW

    Charlotte W.

    Produktmanager

    Cons
    “All training needed inquiries have to be closed individually, even when no more training is required loss of time.”
    LA

    Lydia A.

    Head of Customer Care

    “It can be hard to understand how the algorithm works.”
    GB

    Giorgio B.

    CX Developer & Analyst

    Who uses Solvemate?

    Based on 19 verified user reviews.

    Company size

    Enterprises

    Small Businesses

    Midsize Businesses

    Top industries

    Automotive
    Financial Services
    Accounting
    Banking
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Solvemate's features

    Features rating:

    AI/Machine learning
    Alerts/Escalation
    API
    Chat/Messaging
    Chatbot
    Code-free development
    Collaboration tools
    Contextual guidance
    Customer experience management
    Customer Service Analytics
    Customizable branding
    Customizable forms
    Dashboard
    Email management
    Feedback management
    For ecommerce
    Knowledge base management
    Live chat
    Machine learning
    Mobile app
    Multi-Channel communication
    Multi-Language
    Natural language processing
    Pre-Configured bot
    Predictive analytics
    Process/Workflow automation
    Reporting/Analytics
    Surveys & feedback
    Third-Party integrations
    Virtual personal assistant (vpa)
    Workflow management

    Solvemate alternatives

    Solvemate logo

    Starting from

    349

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Chatsi logo
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Birdeye logo
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    LiveAgent logo
    visit website

    Starting from

    15

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Solvemate pricing

    Value for money rating:

    Starting from

    349

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Solvemate price and value

    Value for money rating:

    To see what individual users think of Solvemate's price and value, check out the review snippets below.

    “We have found a powerfull partner in Solvemate, with whom we were able to break new ground. Thanks for that great opportunity.”
    MR

    Miriam R.

    Projektmanagerin Tagesspiegel Digital

    “The people behind Solvemate are really motivated and authentic. They made me feel like they really care about our needs as a company and we figured out together how to best use their product.”
    LG

    Lea G.

    Sales Operation Manager

    Solvemate support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation

    Solvemate FAQs

    Q. What type of pricing plans does Solvemate offer?

    Solvemate has the following pricing plans:
    Starting from: €349.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Solvemate?

    Solvemate has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Solvemate support?

    Solvemate supports the following languages:
    Spanish, Swedish, Chinese (Traditional), Irish, French, Russian, Hebrew, Japanese, Polish, Norwegian (Bokmal), Indonesian, Czech, Hungarian, Dutch, Ukrainian, Danish, Korean, German, Arabic, Finnish, English, Italian, Thai, Turkish, Chinese (Simplified), Portuguese


    Q. Does Solvemate offer an API?

    Yes, Solvemate has an API available for use.


    Q. What other apps does Solvemate integrate with?

    Solvemate integrates with the following applications:
    Automation Anywhere, WhatsApp, Creatio CRM, RingCX, parcelLab, Freshsales, Freshdesk, Slack, FocalScope, LiveChat, Meta for Business, Intercom, Zendesk Suite


    Q. What level of support does Solvemate offer?

    Solvemate offers the following support options:
    24/7 (Live rep), Phone Support, Email/Help Desk, Chat

    Related categories