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Froged Logo

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THE one tool for onboarding, engagement & customer support

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Froged Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Froged logo

83

179

95

features in common

83

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Real-Time Monitoring

    5.0

  • Single Sign On

    5.0

  • Email Templates

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Value for money

LiveAgent logo
4.7

0.1

Froged logo
4.6

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
Froged logo

82

182

95

features in common

82

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.4

Froged logo
4.6

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Intercom logo

Intercom is bringing AI-first Customer Service to the world

visit website

Features

Total

Intercom logo
Froged logo

78

169

95

features in common

78

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Negative Feedback Management

    5.0

  • Mass Texting

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.6

Froged logo
4.6

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
Froged logo

64

115

95

features in common

64

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.2

Froged logo
4.6

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
Froged logo

79

158

95

features in common

79

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.1

Froged logo
4.6

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Front logo

How 8,000+ companies streamline customer communication.

visit website

Features

Total

Front logo
Froged logo

78

196

95

features in common

78

features in common

Front logo

Front user ratings

Functionality

4.4
(263)

Top features

  • Collaboration Tools

    5.0

  • Calendar Management

    5.0

  • Task Progress Tracking

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$29/month

Value for money

Front logo
4.2

0.4

Froged logo
4.6

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
Tidio logo

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
Froged logo

64

95

95

features in common

64

features in common

Tidio logo

Tidio user ratings

Functionality

4.6
(450)

Top features

  • Real-time Conversations

    5.0

  • One-to-One Messaging

    5.0

  • Contextual Guidance

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$29/month

Value for money

Tidio logo
4.5

0.1

Froged logo
4.6

What users say about Tidio's value for money

It was and is an excellent tool, I still use it on some websites. The online chat and integration with websites is one of the great things that I really liked.
We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

visit website

Features

Total

Desku logo
Froged logo

28

31

95

features in common

28

features in common

Desku logo

Desku user ratings

Functionality

4.3
(36)

Top features

  • Customizable Reports

    5.0

  • Support Ticket Management

    4.7

  • Remote Access/Control

    4.7

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$39/month

Value for money

Desku logo
4.9

0.3

Froged logo
4.6

What users say about Desku's value for money

Desku is an excellent platform for managing all users support needs. It is a very good balanced Customer Support Platform, simple but highly effective, and at a very reasonable cost.
Custom domain feature is great. Organization of tickets and ability to add tags is awesome.
Genesys Cloud CX logo

Software for faster, smarter, personal experiences

Features

Total

Genesys Cloud CX logo
Froged logo

73

151

95

features in common

73

features in common

Genesys Cloud CX logo

Genesys Cloud CX user ratings

Functionality

4.3
(228)

Top features

  • IVR

    5.0

  • Call Transfer

    5.0

  • Third-Party Integrations

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.1

0.5

Froged logo
4.6

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
Froged logo

72

423

95

features in common

72

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(843)

Top features

  • Client Database

    5.0

  • Online Time Tracking

    5.0

  • HR Management

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.4

Froged logo
4.6

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
inConcert Contact Center logo

Make Contact. Do Business.

Features

Total

inConcert Contact Center logo
Froged logo

17

37

95

features in common

17

features in common

inConcert Contact Center logo

inConcert Contact Center user ratings

Functionality

4.1
(8)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Tiledesk logo

Conversational Automation Made Easy

Features

Total

Tiledesk logo
Froged logo

66

102

95

features in common

66

features in common

Tiledesk logo

Tiledesk user ratings

Functionality

4.4
(146)

Top features

  • Lead Qualification

    5.0

  • Customer Support

    5.0

  • Visual Analytics

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

15/month

Value for money

Tiledesk logo
4.5

0.1

Froged logo
4.6

What users say about Tiledesk's value for money

The only thing I dislike about Tiledesk is the lag that can occur when using it. This can be frustrating when trying to get work done in a timely manner.
It really helps to keep our customers engaged and provides a great way to get help when needed. The help desk feature is also great.
Sprinklr logo

Social media management, analytics & strategy planning.

Features

Total

Sprinklr logo
Froged logo

62

139

95

features in common

62

features in common

Sprinklr logo

Sprinklr user ratings

Functionality

4.3
(81)

Top features

  • Social Media Integration

    5.0

  • Third-Party Integrations

    5.0

  • Tagging

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Value for money

Sprinklr logo
3.9

0.7

Froged logo
4.6

What users say about Sprinklr's value for money

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.
Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.
Birdeye logo

#1 most trusted reputation and customer experience platform

visit website

Features

Total

Birdeye logo
Froged logo

63

136

95

features in common

63

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.6
(655)

Top features

  • Support Ticket Management

    5.0

  • Proactive Chat

    5.0

  • Feedback Management

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$350/month

Value for money

Birdeye logo
4.5

0.1

Froged logo
4.6

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
TeamSupport logo

The complete B2B solution for great customer support

visit website

Features

Total

TeamSupport logo
Froged logo

64

109

95

features in common

64

features in common

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$29/month

Value for money

TeamSupport logo
4.4

0.2

Froged logo
4.6

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.
eBanqo logo

Customer engagement platform with automation

Features

Total

eBanqo logo
Froged logo

18

19

95

features in common

18

features in common

eBanqo logo

eBanqo user ratings

Functionality

4.1
(22)

Top features

  • Multi-Channel Communication

    4.3

  • Third-Party Integrations

    4.2

  • Activity Dashboard

    4.2

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$10/month

Value for money

eBanqo logo
4.1

0.5

Froged logo
4.6

What users say about eBanqo's value for money

It's been a great experience, it has also helped to improve our customer's experience and increased customer satisfaction.
Ebanqo is a great customer conversational tool for your business. Its dashboard helps me to see customer conversations, create and track push notifications, analyse the messages with my customers.
UJET logo

Customer interaction & support platform with CRM integration

Features

Total

UJET logo
Froged logo

36

66

95

features in common

36

features in common

UJET logo

UJET user ratings

Functionality

4.6
(138)

Top features

  • Call Monitoring

    5.0

  • Call Recording

    5.0

  • Support Ticket Management

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$80/year

Value for money

UJET logo
4.8

0.2

Froged logo
4.6

What users say about UJET's value for money

Overall, it is great working with UJET to ensure our customers are satisfied. They seem to care about the service that they provide and I am happy to help them with that.
Can be inconvenient if user is replying to something from the previous shift on another tab and receives a missed call as a result. Lack of consistency in countdown when receiving a call.
Userlike logo

Live chat and customer messaging for businesses of all sizes

Features

Total

Userlike logo
Froged logo

48

65

95

features in common

48

features in common

Userlike logo

Userlike user ratings

Functionality

4.5
(646)

Top features

  • Virtual Assistant

    5.0

  • Transfers/Routing

    5.0

  • Third-Party Integrations

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$100/month

Value for money

Userlike logo
4.3

0.3

Froged logo
4.6

What users say about Userlike's value for money

Great design; Great scalability; Easy integration; Great customer support; Many features and functionalities.
Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome.
Simplify360 logo

Customer experiences tools Software

Features

Total

Simplify360 logo
Froged logo

5

6

95

features in common

5

features in common

Simplify360 logo

Simplify360 user ratings

Functionality

4.1
(14)

Top features

  • Content Creation

    5.0

  • Communication Management

    5.0

  • Reporting/Analytics

    4.3

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

39/month

Value for money

Simplify360 logo
4.3

0.3

Froged logo
4.6

What users say about Simplify360's value for money

Good, dedicated team that is always available to help and works like one team. The team management is great and there is end to end accountability for all processes and project deliveries.
Overall, a Great experience with Simplify360. Its Live Chat Support is the best.
Gnatta logo

Customer engagement tool for omnichannel communication

Features

Total

Gnatta logo
Froged logo

53

75

95

features in common

53

features in common

Gnatta logo

Gnatta user ratings

Functionality

4.0
(3)

Top features

  • Transcripts/Chat History

    5.0

  • Queue Management

    5.0

  • Workflow Management

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

elevio logo

Self-service support & customer education platform

Features

Total

elevio logo
Froged logo

54

75

95

features in common

54

features in common

elevio logo

elevio user ratings

Functionality

4.4
(30)

Top features

  • Proactive Chat

    5.0

  • Live Chat

    5.0

  • Content Management

    5.0

Froged logo

Froged user ratings

Functionality

4.5
(56)

Top features

  • Multi-Channel Communication

    5.0

  • Live Chat

    5.0

  • Third-Party Integrations

    5.0

Pricing

Starting from

$99/month

Value for money

elevio logo
4.6
Froged logo
4.6

What users say about elevio's value for money

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.
Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.