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Giosg Logo

AI-powered chat for customer service and sales teams.

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Giosg - 2026 Pricing, Features, Reviews & Alternatives

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Giosg overview

What is Giosg?

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide.

Successfully increase conversions and speed up your lead to deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions.

You might know us best from our chat solution. Giosg Live Chat offers market leading capabilities to serve your customers in a most efficient way. Take benefit from our intelligent features to increase your sales and engage with your customers. Expand your reach, improve efficiency and make your interactions meaningful for each visitor. Enjoy having these in one easy-to-use platform with a simple swimlane-view.

Key benefits of using Giosg

  • Visitors who navigate away from form pages can be shown alternative, shorter forms wherever they navigate to.

  • Users can create offers and discounts to assist with conversion of hesitant visitors, and define workflows to surface offers at the optimum time, to prevent discounts being given to every visitor.

  • Site design and function can be customized with CSS and custom Javascript, and users can test new layouts on a limited number of visitors.

  • CoBrowse allows users to share visitors’ browsing sessions while still continuing chat or phone conversations, with visitors able to accept with one click and no plugins or software to install.

  • Lead forms can be set up to appear automatically outside of agents’ working hours, and users can define rules to manage when and where lead forms appear.
  • Starting price

    199 /
    per year

    Alternatives

    with better value for money

    Giosg’s user interface

    Ease of use rating:

    Giosg reviews

    Overall rating

    4.5

    /5

    45

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.8/10
    Rating distribution

    5

    4

    3

    2

    1

    24

    21

    0

    0

    0

    Pros
    “Whenever we have needed help the most helpful and friendly team has been helping us to move forward.”
    LL

    Laura L.

    Business Development Director

    “Big help for our digital marketing and sales channels. Nice-looking interactions that ensure good quality leads for our sales team.”
    LL

    Laura L.

    Business Development Director

    “Very nice, pleasant, great customer service, immediate response. Only have good things to say.”

    Verified reviewer

    Anonymity request

    Cons
    “Without integrations the custom report feature is slow and confusing, because of the lack of knowledge how to analyze the reports and the data.”
    AS

    Anni S.

    ICT-asiantuntija

    “Sometimes there are disorders whose root cause is difficult to trace, for example the chat conversation is dropped for some reason.”
    LL

    Lauri L.

    Service Manager

    “I just played with it for some time so it's to early say something negative.”
    OG

    Ovidijus G.

    Project manager

    Who uses Giosg?

    Based on 45 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Financial Services
    Outsourcing/Offshoring
    Real Estate
    Insurance
    Others

    Use cases

    Live Chat
    Conversational Marketing Platform
    Conversational AI Platform
    Lead Capture
    eCommerce

    Giosg's key features

    Most critical features, based on insights from Giosg users:

    Mobile access
    Customizable branding
    Proactive chat
    Reporting/Analytics
    Transcripts/Chat history
    Real-time consumer-facing chat

    All Giosg features

    Features rating:

    Data security
    Chatbot
    Chat/Messaging
    Lead capture
    Audience targeting
    Templates
    Transfers/Routing
    Multi-Channel marketing
    Real-time conversations
    Canned responses
    Third-Party integrations
    Geotargeting
    Autoresponders
    Lead qualification
    Screen sharing
    One-to-One messaging
    Offline form
    Lead distribution
    File sharing
    Real-Time analytics
    Product recommendations
    Performance metrics
    New car dealer
    Natural language search
    Natural language processing
    Multi-Language
    Multi-Channel communication
    Real-Time data
    Real-Time monitoring
    Real-Time notifications
    Real-Time reporting
    Reporting & statistics
    Search/Filter
    Service department
    Shopping cart
    Single sign on
    Social media integration
    Surveys & feedback
    Template management
    Used car dealer
    Video chat
    Website integration
    Workflow management
    A/B testing
    Activity dashboard
    Activity tracking
    AI/Machine learning
    Alerts/Notifications
    API
    Appointment scheduling
    Chat Transcript
    Collaboration tools
    Communication management
    Configurable workflow
    Customer history
    Customer segmentation
    Customer Service Analytics
    Customizable fields
    Customizable forms
    Customizable reports
    Customizable templates
    Data import/export
    Document storage
    Drag & drop
    Event triggered actions
    For automotive dealerships
    For developers
    Forms management
    Group messaging
    Human Handover
    Intent recognition
    Interaction tracking
    Knowledge base management
    Live chat
    Monitoring

    Giosg alternatives

    Giosg logo

    Starting from

    199

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    No pricing info

    Free trial
    Free version
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    Zendesk Suite logo
    visit website

    Starting from

    55

    Per month

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    Free version
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    Pipedrive logo
    visit website

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    19

    Per month

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    Free version
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    Customer Support

    Giosg pricing

    Value for money rating:

    Starting from

    199

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Giosg price and value

    Value for money rating:

    To see what individual users think of Giosg's price and value, check out the review snippets below.

    “Whenever we have needed help the most helpful and friendly team has been helping us to move forward.”
    LL

    Laura L.

    Business Development Director

    “Big help for our digital marketing and sales channels. Nice-looking interactions that ensure good quality leads for our sales team.”
    LL

    Laura L.

    Business Development Director

    Giosg integrations (11)

    Integrations rated by users

    We looked at 45 user reviews to identify which products are mentioned as Giosg integrations and how users feel about them.

    LeadDesk logo
    LeadDesk

    Integration rating: 5.0 (1)

    Giosg support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Giosg FAQs

    Q. What type of pricing plans does Giosg offer?

    Giosg has the following pricing plans:
    Starting from: €199.00/year
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of Giosg?

    Giosg has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Giosg support?

    Giosg supports the following languages:
    English, Finnish, Swedish


    Q. Does Giosg support mobile devices?

    Giosg supports the following devices:
    Android, iPad, iPhone


    Q. Does Giosg offer an API?

    Yes, Giosg has an API available for use.


    Q. What other apps does Giosg integrate with?

    Giosg integrates with the following applications:
    Messenger, WhatsApp, Zapier, Salesforce.org Nonprofit Cloud, Microsoft 365, HubSpot CRM, Zendesk Suite


    Q. What level of support does Giosg offer?

    Giosg offers the following support options:
    24/7 (Live rep), FAQs/Forum, Chat, Email/Help Desk, Knowledge Base

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