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LogMeIn Resolve
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
Table of Contents
LogMeIn Resolve - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
LogMeIn Resolve overview
What is LogMeIn Resolve?
Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. It combines game-changing IT management and support software with conversational ticketing and a zero-trust architecture into a single consolidated tool. Simple, secure, flexible, and best of all, free to use.
The solution offers proactive monitoring to automatically detect device issues and address them before they escalate. Users can create tailored alert policies on key system processes, eliminate noise with flexible thresholds, and customize monitoring by individual or groups of devices. LogMeIn Resolve also features no-code IT automation, allowing users to automate workflows and task management processes
Key benefits of using LogMeIn Resolve
-Provide mobile support on any device, from anywhere
-Stay safe with zero trust security architecture
-Save time and resources with remote IT automation
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Connectivity
Assistance
Usability
Stability
Affordability
Interaction
LogMeIn Resolve’s user interface
LogMeIn Resolve pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about LogMeIn Resolve?
Reviewers indicate LogMeIn Resolve makes remote support and troubleshooting efficient, saving travel time and enabling quick fixes for clients and employees. They find it easy to connect, control, and monitor devices, and say its user-friendly interface helps even non-technical users navigate sessions with minimal training. They appreciate the ability to support multiple platforms, including mobile devices, and value its secure connections and flexible deployment options.
Some feel the software can be pricey and mention occasional bugs, connection drops, or lag, often tied to network speed. They note limited reporting, analytics, and customization, and wish for improved mobile support and more advanced features.
Select to learn more
Who uses LogMeIn Resolve?
Based on 213 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LogMeIn Resolve's key features
Most critical features, based on insights from LogMeIn Resolve users:
All LogMeIn Resolve features
Features rating:
LogMeIn Resolve awards
LogMeIn Resolve alternatives
LogMeIn Resolve
Starting from
29
Per month
ISL Light
Starting from
34.90
Per month
LiveChat
Starting from
24
Per month
Genuity IT Admin Suite
Starting from
29.99
Per month
LogMeIn Resolve pricing
Pricing plans
Pricing details:
Premium
No pricing info
Features included:
- Up to 25 Devices
- Windows Updates
- Application Updates
- Automatic Scheduling
- Self-healing Alerts
- Custom Helpdesk Domain
- Onboarding Manager
User opinions about LogMeIn Resolve price and value
Value for money rating:
To see what individual users think of LogMeIn Resolve's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Tracey M.
Director
LogMeIn Resolve integrations (7)
Integrations rated by users
We looked at 213 user reviews to identify which products are mentioned as LogMeIn Resolve integrations and how users feel about them.
Integration rating: 3.3 (4)
“Linking the GoTo Resolve help desk with Teams can eliminate the need for employees to have to access a additional website in order to submit tickets.”
“Integration is not easy, and the ticket system in Teams is not user friendly”
Alex N.
System Analysis
Integration rating: 5.0 (2)
Other top integrations
LogMeIn Resolve customer support
What do users say about LogMeIn Resolve customer support?
Customer support rating:
We analyzed 30 verified user reviews to identify positive and negative aspects of LogMeIn Resolve customer support.
The majority of users highlight 24/7 support availability and prompt, helpful responses from the support team.
A significant portion of users find it easy to connect with support and appreciate the user-friendly troubleshooting process.
A minority of users report delays in response times and insufficient help, especially when addressing setup or technical issues.
Support options
Training options
To see what individual users say about LogMeIn Resolve's customer support, check out the review snippets below.
“It also offers 24/7 support, so users can get help whenever they need it.”
Ankit S.
Applications Engineer
“The software is user-friendly and has helped improve our response time to customer inquiries.”
Adrian F.
CTO
“The lack of support, There were times when i had questions about the new features or even basic support for GoToAssist but thier customer support isn't sufficient to respond back in time, or it takes time for them to return to my messages via email.”
YagneshKumar P.
Software Engineer
LogMeIn Resolve FAQs
LogMeIn Resolve has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of LogMeIn Resolve?
LogMeIn Resolve has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does LogMeIn Resolve support?
LogMeIn Resolve supports the following languages:
English
Q. Does LogMeIn Resolve support mobile devices?
LogMeIn Resolve supports the following devices:
Android, iPad, iPhone
Q. Does LogMeIn Resolve offer an API?
Yes, LogMeIn Resolve has an API available for use.
Q. What other apps does LogMeIn Resolve integrate with?
LogMeIn Resolve integrates with the following applications:
Zendesk Sunshine, Microsoft Teams, ConnectWise PSA
Q. What level of support does LogMeIn Resolve offer?
LogMeIn Resolve offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support
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