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Hapana Logo

Next generation software for multi-site boutique fitness

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Hapana - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Hapana overview

What is Hapana?

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business.

- Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.

- Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.

- Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

- Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.

With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making.

Starting price

285flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Scheduling Options

Client Support

User Interface

Customer Support

Performance and Speed

Reporting

Hapana’s user interface

Ease of use rating:

Hapana pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(15)
5(71)

What do users say about Hapana?

On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements

Select to learn more


Who uses Hapana?

Based on 96 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Sports
Recreational Facilities and Services

Use cases

Gym Management
Membership Management
Club Management
Personal Trainer
Pilates Studio

Hapana's key features

Most critical features, based on insights from Hapana users:

Payment processing
Membership renewals
Registration management
Dues management
Event management
Application management
Member portal

All Hapana features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Application management
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated scheduling
Billing & invoicing
Booking management
Calendar management
Calendar sync
Capacity management
Certification tracking
Class management
Class scheduling
Client management
Client portal
Client profiles
Communication management
Contract/License management
Credit card processing
CRM
Customer accounts
Customer database
Customer engagement
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Dues management
eCommerce management
Electronic payments
Email management
Email marketing
Email reminders
Email templates
Employee management
Enrollments/Onboarding
Event calendar
Event management
Event scheduling
Exercise library
Facility scheduling
Fitness assessments
For gyms
For martial arts
For yoga/pilates studios
Instructor management
Inventory management
Invoice management
Lead management
Marketing automation
Member accounts
Member communication
Member database
Member portal
Membership management
Membership renewals
Membership signup
Member types
Mobile access
Mobile alerts
Mobile app
Multi-Location
Online booking
Online payments
Online registration
Payment processing
Point of sale (pos)
Real-Time reporting
Recurring/Subscription billing
Registration management
Reminders
Reporting & statistics
Secure login
Self check-in/check-out
Self service portal
SMS messaging
Social media integration
Staff management
Team management
Third-Party integrations
Transaction history
Visitor management
Wait list management
Website integration
Website management

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Hapana pricing

Value for money rating:

Starting from

285

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Hapana price and value

Value for money rating:

To see what individual users think of Hapana's price and value, check out the review snippets below.

“We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations”
LG

Leo G.

Owner

“Every update seems to bring new tools that actually solve real challenges, whether it's automating follow-ups with leads, tracking performance, or improving member retention. If you're a gym owner looking for an all-in-one solution to scale your business, I can't recommend Hapana highly enough.”
LG

Leo G.

Owner

Hapana integrations (7)

Integrations rated by users

We looked at 96 user reviews to identify which products are mentioned as Hapana integrations and how users feel about them.

Integration rating: 2.0 (2)

ClassPass is another scam that pay you very little for your classes to be linked with their software.

Verified reviewer profile picture

Krista M.

Studio Owner

Zapier logo
Zapier

Integration rating: 5.0 (2)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Integration rating: 4.0 (2)

I need my statuses updated when I am in meetings

DL

Dorle L.

Global Payroll Administrator

Integration rating: 5.0 (1)

Hapana customer support

What do users say about Hapana customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Hapana customer support.

Widely noted by reviewers, Hapana's customer support is highly responsive and provides quick solutions to user issues.

A significant portion of users highlight the team's attentiveness, professionalism, and willingness to listen to feedback.

Common user feedback praises the support staff for being patient, friendly, and helpful during onboarding and transitions.

Frequently reported by users, support is available through multiple channels and consistently delivers efficient assistance.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum
24/7 (live rep)

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Hapana's customer support, check out the review snippets below.

“On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements”

AH

Allie H.

Director

“Their team has been with us every step of the way, providing exceptional customer service and ensuring we have the tools we need to succeed.”

LM

Lilly M.

Director of Operations

“Previously lacked interaction and support.”

DO

Dianna O.

General manager

“The one con I find a little frustrating is when searching for a customer you must have the exact details - it doesn't auto suggest from just a few letters”

SP

Sharyn P.

Operations Manager

Hapana FAQs

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