App comparison
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Olark
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happier customers live chat with Olark
Olark Alternatives & Competitors (2026)
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.2
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
0.4
Value for money
Starting price
0.3
Functionality
Collaboration Tools
5/5
Task Management
5/5
Knowledge Base Management
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
0.3
Value for money
Starting price
0.1
Functionality
Real-Time Monitoring
5/5
Calendar Management
5/5
Reminders
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.2
Value for money
Starting price
0.1
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Value for money
Starting price
0.1
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
Value for money
Starting price
0.1
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.4
Value for money
Starting price
0.7
Functionality
Automated Routing
N/A
Workflow Management
N/A
Video Chat
N/A
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.4
Value for money
Starting price
0.3
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
Value for money
Starting price
0.1
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
3.4
Value for money
No pricing info
Starting price
0.7
Functionality
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
Value for money
Starting price
0.2
Functionality
Real-Time Chat
N/A
Automated Routing
N/A
Social Media Integration
N/A
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel virtual assistant platform
Value for money
Starting price
Functionality
Pre-Configured Bot
N/A
Contextual Guidance
N/A
Configurable Workflow
N/A
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
0.4
Value for money
Starting price
0.4
Functionality
Live Chat
5/5
Social Media Integration
5/5
Sentiment Analysis
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
0.6
Value for money
Starting price
0.3
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Website Visitor Engagement Tool
0.3
Value for money
No pricing info
Starting price
0.5
Functionality
Proactive Chat
5/5
Dashboard
N/A
Contact Management
N/A
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication platform for small business owners
0.2
Value for money
Starting price
0.3
Functionality
Third-Party Integrations
5/5
Document Storage
5/5
Proactive Chat
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
0.3
Value for money
Starting price
0.5
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
0.1
Value for money
Starting price
0.1
Functionality
Customizable Branding
5/5
Contact Database
5/5
Online Forms
5/5
Top Features
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
