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Paymo
5
497
4
166
3
21
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Task Management, Time Tracking, and Accounting for SMBs
Table of Contents



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Paymo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Paymo overview

Based on 686 verified user reviews
What is Paymo?
Paymo is a task management program with key features that include online time tracking, project time tracking, invoice creation, timesheet management, task management, and more.
Who uses Paymo?
By industry, Paymo reviewers are most commonly professionals in marketing and advertising (17%). The most frequent use case for Paymo cited by reviewers is time tracking (71% of reviewers).
What do users say about Paymo pricing?
Most reviewers indicate that Paymo delivers strong value for money with affordable, scalable plans and generous features, but some users report high costs for add-ons, regional pricing issues, and price increases that reduce overall value.
What are the most popular integrations for Paymo?
The Paymo integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.2 out of 5 for its integration with Paymo.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Invoicing
Client Management
Project Tracking
Task management limitations
Paymo’s user interface
Paymo pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Paymo?
Paymo is a task management program with key features that include online time tracking, project time tracking, invoice creation, timesheet management, task management, and more.
Select to learn more
Who uses Paymo?
Based on 686 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Paymo's key features
GetApp's analysis of 100 verified user reviews collected between August 2021 and August 2024 identifies Paymo's most critical features and summarizes user sentiment about those features.
Users report that Paymo's online time tracking is easy to use and essential for their business. They find the real-time monitoring and ability to track time on various projects helpful. Reviewers appreciate the integration with invoicing and the convenience of the mobile app. They say it helps them recapture lost billable hours and track both billable and non-billable activities. They also mention the ability to generate reports and the ease of switching between projects and clients. Of the 57 Paymo users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.
Reviewers indicate that Paymo's project time tracking is valuable for managing billable hours and ensuring accurate invoicing. They find it helpful for visualizing time allocation and monitoring project efficiency. Users report that it allows them to see where time is being spent and if projects are profitable. They appreciate the ability to customize tracking for specific projects and tasks, and the notifications for budget thresholds. They say it simplifies task completion and provides clear progress tracking. Of the 30 Paymo users who gave detailed accounts of their use of Project Time Tracking, 93% rated this feature as important or highly important.
Users report that Paymo's invoice creation is straightforward and saves time. They appreciate the automatic population of billable hours and the ability to customize invoices. Reviewers find it easy to create and send professional-looking invoices, with options for recurring invoicing and integration with accounting software like Xero. They mention the convenience of importing time from timesheets and the flexibility in filtering hours and tasks. They also note some areas for improvement, such as template customization and PDF rendering. Of the 39 Paymo users who gave detailed accounts of their use of Invoice Creation, 90% rated this feature as important or highly important.
Reviewers feel that Paymo's timesheet management is easy to use and provides detailed reports. They find it helpful for tracking time spent on tasks and projects, and for setting up time budgets. Users report that it allows for better collaboration with team members and clients, and provides transparency in time allocation. They appreciate the visual aspect of timesheets for understanding time usage and the ability to reallocate time entries. They say it simplifies payroll and invoicing processes. Of the 26 Paymo users who gave detailed accounts of their use of Timesheet Management, 88% rated this feature as important or highly important.
Users report that Paymo's task management is intuitive and easy to use. They appreciate the ability to create, manage, and track tasks, set due dates, and assign tasks to team members. Reviewers find the kanban board useful for sorting projects and monitoring progress. They mention the need for improvements in sub-task management and document attachment. They say it helps in structuring projects, managing multiple projects simultaneously, and providing a clear overview of tasks and deadlines. Of the 30 Paymo users who gave detailed accounts of their use of Task Management, 87% rated this feature as important or highly important.

Andrea E.
Team Lead
Diana H.
Customer Care
Gerald L.
Director
Vera O.
Designer & Project Manager
All Paymo features
Features rating:
Paymo alternatives
Paymo pricing
Pricing plans
Pricing details:
User opinions about Paymo price and value
Value for money rating:
To see what individual users think of Paymo's price and value, check out the review snippets below.
Andrea F.
Founder
Andrea F.
Founder
Paymo integrations (15)
Integrations rated by users
We looked at 686 user reviews to identify which products are mentioned as Paymo integrations and how users feel about them.
Integration rating: 4.2 (12)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.7 (11)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 5.0 (8)
“I need to share files with my team”
Dorle L.
Global Payroll Administrator
Integration rating: 5.0 (4)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Integration rating: 4.3 (4)
“export to Xero for accouting purpose.”
Yu N.
Director
Integration rating: 5.0 (2)
“Oferece integrações avançadas e flexíveis, permitindo automações mais complexas e personalizadas entre diferentes sistemas.”

Edvaldo C.
Gerente de Processos
Paymo customer support
What do users say about Paymo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Paymo customer support.
The majority of users highlight Paymo's customer support as fast, often responding within an hour or less.
Broad user base finds the support team highly knowledgeable, helpful, and able to resolve issues efficiently.
Widespread user sentiment appreciates easy access to support via chat, phone, and built-in help features.
Frequently reported by users, support staff are friendly, personal, and stick with users until problems are solved.
Support options
Training options
To see what individual users say about Paymo's customer support, check out the review snippets below.
“They are also the best customer service team we've seen so far. When we have technical issue, we can send a message right from the app and get a response fast.”
Savannah S.
President/Chief Architectural Designer
“Very satisfied, I use it continuously to track my time (I have a dozen customers) and today I couldn't do without it.”
Pierre M.
SEO Consultant
Paymo FAQs
Paymo is a work and project management software dedicated to small teams of up to 20 people. It is excellent for digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage projects and business tasks, track work time, invoice clients, and get paid online.
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