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Paymo Logo

Task Management, Time Tracking, and Accounting for SMBs

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Paymo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Paymo overview

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Based on 686 verified user reviews

What is Paymo?

Paymo is a task management program with key features that include online time tracking, project time tracking, invoice creation, timesheet management, task management, and more.

Who uses Paymo?

By industry, Paymo reviewers are most commonly professionals in marketing and advertising (17%). The most frequent use case for Paymo cited by reviewers is time tracking (71% of reviewers).

What do users say about Paymo pricing?

Most reviewers indicate that Paymo delivers strong value for money with affordable, scalable plans and generous features, but some users report high costs for add-ons, regional pricing issues, and price increases that reduce overall value.

What are the most popular integrations for Paymo?

The Paymo integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.2 out of 5 for its integration with Paymo.

Starting price

5.9per user /
per month

Alternatives

with better value for money


Pros & Cons

Invoicing

Client Management

Project Tracking

Task management limitations

Paymo’s user interface

Ease of use rating:

Paymo pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(187)
5(497)

What do users say about Paymo?

Paymo is a task management program with key features that include online time tracking, project time tracking, invoice creation, timesheet management, task management, and more.

Select to learn more


Who uses Paymo?

Based on 686 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Marketing and Advertising
Computer Software
Information Technology and Services
Others

Use cases

Task Management
Time Tracking
Project Management
Project Tracking
Billing and Invoicing

Paymo's key features

GetApp's analysis of 100 verified user reviews collected between August 2021 and August 2024 identifies Paymo's most critical features and summarizes user sentiment about those features.

Online time tracking

Users report that Paymo's online time tracking is easy to use and essential for their business. They find the real-time monitoring and ability to track time on various projects helpful. Reviewers appreciate the integration with invoicing and the convenience of the mobile app. They say it helps them recapture lost billable hours and track both billable and non-billable activities. They also mention the ability to generate reports and the ease of switching between projects and clients. Of the 57 Paymo users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.


Project time tracking

Reviewers indicate that Paymo's project time tracking is valuable for managing billable hours and ensuring accurate invoicing. They find it helpful for visualizing time allocation and monitoring project efficiency. Users report that it allows them to see where time is being spent and if projects are profitable. They appreciate the ability to customize tracking for specific projects and tasks, and the notifications for budget thresholds. They say it simplifies task completion and provides clear progress tracking. Of the 30 Paymo users who gave detailed accounts of their use of Project Time Tracking, 93% rated this feature as important or highly important.


Invoice creation

Users report that Paymo's invoice creation is straightforward and saves time. They appreciate the automatic population of billable hours and the ability to customize invoices. Reviewers find it easy to create and send professional-looking invoices, with options for recurring invoicing and integration with accounting software like Xero. They mention the convenience of importing time from timesheets and the flexibility in filtering hours and tasks. They also note some areas for improvement, such as template customization and PDF rendering. Of the 39 Paymo users who gave detailed accounts of their use of Invoice Creation, 90% rated this feature as important or highly important.


Timesheet management

Reviewers feel that Paymo's timesheet management is easy to use and provides detailed reports. They find it helpful for tracking time spent on tasks and projects, and for setting up time budgets. Users report that it allows for better collaboration with team members and clients, and provides transparency in time allocation. They appreciate the visual aspect of timesheets for understanding time usage and the ability to reallocate time entries. They say it simplifies payroll and invoicing processes. Of the 26 Paymo users who gave detailed accounts of their use of Timesheet Management, 88% rated this feature as important or highly important.


Task management

Users report that Paymo's task management is intuitive and easy to use. They appreciate the ability to create, manage, and track tasks, set due dates, and assign tasks to team members. Reviewers find the kanban board useful for sorting projects and monitoring progress. They mention the need for improvements in sub-task management and document attachment. They say it helps in structuring projects, managing multiple projects simultaneously, and providing a clear overview of tasks and deadlines. Of the 30 Paymo users who gave detailed accounts of their use of Task Management, 87% rated this feature as important or highly important.

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See related user reviews

“Another thing is that the integration with Slack is a bit shallow, only notifying about tasks but not detailing and not allowing the user to manipulate Paymo from Slack.”
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Andrea E.

Team Lead

“Most liked is the ability to share notes and time among co-workers to get projects completed and have a record.”
DH

Diana H.

Customer Care

“Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option”
GL

Gerald L.

Director

“The mobile app is still confusing and hard to work with, specially when, as a Project Manager, I have multiple projects with infinite tasks assigned to me.”
VO

Vera O.

Designer & Project Manager


All Paymo features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Activity tracking
Agile methodologies
Alerts/Notifications
API
Approval process control
Assignment management
Automatic time capture
Bar chart
Billable items tracking
Billable & non-billable hours
Billing & invoicing
Budget management
Calendar management
Capacity management
Client portal
Clock in/out
Collaboration tools
Color codes/icons
Commenting/Notes
Communication management
Contact database
Credit card processing
CRM
Customizable branding
Customizable invoices
Customizable reports
Customizable templates
Dashboard
Dependency tracking
Document management
Document storage
Drag & drop
Due date tracking
Employee activity monitoring
Employee scheduling
Employee time tracking
Estimating
Expense tracking
File management
File sharing
File transfer
For small businesses
Gantt/Timeline view
Goal setting/tracking
Hourly billing
HR management
Invoice history
Invoice management
Invoice processing
Kanban board
Leave tracking
Marketing calendar
@mentions
Milestone tracking
Mobile access
Mobile app
Multi-Currency
Multiple billing rates
Multiple projects
Online invoicing
Online payments
Payment processing
Percent-Complete tracking
Performance metrics
Planning Tools
Portfolio management
Prioritization
Productivity tools
Progress tracking
Project billing
Project costing
Project management
Project planning
Project planning/scheduling
Project scheduling
Project templates
Project tracking
Project workflow
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring/Subscription billing
Recurring tasks
Reminders
Remote access/control
Remote support
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource allocation & planning
Resource management
Resource scheduling
Search/Filter
Single sign on
Spreadsheet view
Status tracking
Sub-Task management
Tagging
Task board view
Task editing
Task Planning
Task progress tracking
Task scheduling
Task tagging
Team collaboration
Templates
Third-Party integrations
Time Clock
Time & expense tracking
Timeline management
Timer
Time tracking
Time tracking by client
Time tracking by project
Time zone tracking
To-Do list
Traditional methodologies
User management
Vacation/Leave tracking
Version control
Visualization
Web-based deployment
Workflow management

Paymo alternatives

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5.9

/user

Per month

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Paymo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

/user

Features included:

  • Unlimited Time Tracking
  • Unlimited Invoices
  • Projects
  • Clients (limited to 3)
  • Tasks (limited to 50)
  • Task Views
  • Static Time Reports
  • Desktop & Mobile Apps
  • Guest Access

Starter

5.9

/user

Per month

Features included:

  • Everything in Free Plan
  • Clients (limited to 6)
  • Tasks (limited to 300)
  • Project Templates
  • Unlimited Estimates & Expenses
  • Integrations
  • In-App Tech Support
  • 25GB Storage

Small Office

10.9

/user

Per month

Features included:

  • Everything in Starter Plan
  • Unlimited Clients
  • Unlimited Tasks
  • Recurring Tasks
  • Meta Kanban Board
  • Live Time Reports
  • Active Timers
  • Proofing & Versioning
  • 50GB Storage

Business

16.9

/user

Per month

Features included:

  • Everything in Small Office Plan
  • Free Onboarding & Training
  • Employee Scheduling & Workload
  • Employee Leave Management
  • Gantt Charts
  • Portfolio Gantt Chart
  • Priority Support
  • Online Remote Assistance
  • 500GB Storage

User opinions about Paymo price and value

Value for money rating:

To see what individual users think of Paymo's price and value, check out the review snippets below.

“Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects.”
AF

Andrea F.

Founder

“The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort.”
AF

Andrea F.

Founder

Paymo integrations (15)

Integrations rated by users

We looked at 686 user reviews to identify which products are mentioned as Paymo integrations and how users feel about them.

Integration rating: 4.2 (12)

I need my statuses updated when I am in meetings

DL

Dorle L.

Global Payroll Administrator

Slack logo
Slack

Integration rating: 4.7 (11)

Useful to get updates

AK

Aryan K.

CEO

Integration rating: 5.0 (8)

I need to share files with my team

DL

Dorle L.

Global Payroll Administrator

Integration rating: 5.0 (4)

It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information

Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely

ED

Eri D.

ACCOUNTANT

1/2
Xero logo
Xero

Integration rating: 4.3 (4)

export to Xero for accouting purpose.

YN

Yu N.

Director

Make logo
Make

Integration rating: 5.0 (2)

Oferece integrações avançadas e flexíveis, permitindo automações mais complexas e personalizadas entre diferentes sistemas.

Verified reviewer profile picture

Edvaldo C.

Gerente de Processos

Paymo customer support

What do users say about Paymo customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Paymo customer support.

The majority of users highlight Paymo's customer support as fast, often responding within an hour or less.

Broad user base finds the support team highly knowledgeable, helpful, and able to resolve issues efficiently.

Widespread user sentiment appreciates easy access to support via chat, phone, and built-in help features.

Frequently reported by users, support staff are friendly, personal, and stick with users until problems are solved.

Support options

Faqs/forum
Knowledge base
Email/help desk
Chat

Training options

Documentation
Live online
Videos

To see what individual users say about Paymo's customer support, check out the review snippets below.

“They are also the best customer service team we've seen so far. When we have technical issue, we can send a message right from the app and get a response fast.”

SS

Savannah S.

President/Chief Architectural Designer

“Very satisfied, I use it continuously to track my time (I have a dozen customers) and today I couldn't do without it.”

PM

Pierre M.

SEO Consultant

Paymo FAQs

Q. What is Paymo used for?

Paymo is a work and project management software dedicated to small teams of up to 20 people. It is excellent for digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage projects and business tasks, track work time, invoice clients, and get paid online.

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