App comparison
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SympoQ
SaaS help desk software for agile teams and startups
SympoQ Alternatives & Competitors (2026)
Top 7 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Process/Workflow Automation
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Real-Time Notifications
N/A
Automated Responses
N/A
Macros/Templated Responses
N/A
Unifize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration software
Value for money
No pricing info
Starting price
Functionality
Change Management
5/5
Document Storage
5/5
Document Management
5/5
Top Features
Process/Workflow Automation
N/A
Performance Metrics
N/A
Customer Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
Value for money
Starting price
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Customer Database
N/A
Email Templates
N/A
Access Controls/Permissions
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Value for money
Starting price
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Customer Database
N/A
Process/Workflow Automation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Value for money
Starting price
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Macros/Templated Responses
N/A
Workflow Management
N/A
Email Templates
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Single Sign On
N/A
Real-Time Notifications
N/A
Process/Workflow Automation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
Value for money
Starting price
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Automated Responses
N/A
Customizable Branding
N/A
Process/Workflow Automation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Value for money
Starting price
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Single Sign On
N/A
Real-Time Chat
N/A
Customer Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk system with AI
Value for money
Starting price
Functionality
Self Service Portal
5/5
Real-Time Notifications
5/5
Automated Routing
5/5
Top Features
Single Sign On
N/A
Macros/Templated Responses
N/A
Automated Responses
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
Value for money
Starting price
Functionality
Service Level Agreement (SLA) Management
N/A
Top Features
API
N/A
Customer Database
N/A
Access Controls/Permissions
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
Value for money
Starting price
Functionality
Data Import/Export
N/A
Social Media Integration
N/A
Service Level Agreement (SLA) Management
N/A
Top Features
Single Sign On
N/A
Automated Responses
N/A
Customizable Fields
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Value for money
Starting price
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
Real-Time Notifications
N/A
Process/Workflow Automation
N/A
Automated Responses
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mojo Helpdesk makes customer service easy.
Value for money
Starting price
Functionality
Self Service Portal
5/5
Inventory Management
5/5
Asset Tracking
5/5
Top Features
Single Sign On
N/A
Process/Workflow Automation
N/A
Customer Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk automation software for mid-size businesses.
Value for money
Starting price
Functionality
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Top Features
Real-Time Notifications
N/A
Real-Time Chat
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advanced, cloud-based computer telephony integration
Value for money
Starting price
Functionality
Softphone
5/5
Predictive Dialer
5/5
Contact Database
5/5
Top Features
Self Service Portal
N/A
Real-Time Notifications
N/A
Process/Workflow Automation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based help desk management software
Value for money
Starting price
Functionality
Alerts/Escalation
5/5
Task Management
5/5
Real-Time Notifications
5/5
Top Features
Reporting/Analytics
N/A
Customizable Fields
N/A
Macros/Templated Responses
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
Value for money
Starting price
Functionality
Service Level Agreement (SLA) Management
4.5/5
Self Service Portal
4.5/5
Reporting/Analytics
4.5/5
Top Features
Real-Time Notifications
N/A
Real-Time Chat
N/A
Prioritization
N/A