App comparison
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TOPdesk
5
53
4
49
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Last updated: June 2026
TOPdesk Alternatives & Competitors (2026)
Top 3 free alternatives
Action1
Patching That Just Works
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Application Security
5/5
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.6/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Syncro
One platform for IT teams to strengthen security, streamline
0.4
Value for money
Starting price
0.1
Functionality
Calendar Management
4.5/5
Anti Virus
4.4/5
Billing & Invoicing
4.4/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
BOSSDesk
BOSSDesk a FrontRunner in Help Desk Software
0.4
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Issuetrak
Issue tracking and workflow automation platform
0.3
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
SysAid
AI-enabled ITSM platform for businesses of all sizes
0.2
Value for money
Starting price
0.2
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Freshservice
A complete IT service management (ITSM) tool for business
0.1
Value for money
Starting price
Functionality
API
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
JIRA Service Management
IT service platform for unified support
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Zendesk Suite
AI powered customer service across all channels
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
4.5/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.3
Value for money
Starting price
Functionality
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.5/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.4
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.8/5
Anti Virus
4.6/5
Alerts/Notifications
4.5/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.4
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Activity Tracking
5/5
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.6
Value for money
No pricing info
Starting price
0.2
Functionality
Activity Tracking
4/5
Alerts/Notifications
4/5
API
4/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
API
4.7/5
Access Controls/Permissions
4.3/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Activity Tracking
4.7/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Analytics
5/5
Access Controls/Permissions
4.4/5
API
4.3/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.5
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
API
5/5
Approval Process Control
5/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
0.3
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
API
5/5
Alerts/Notifications
4.8/5
Top Features
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
