App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
UVdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source & SaaS based helpdesk for eCommerce merchants
Table of Contents
Is this product right for your business?
Find out with a
UVdesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
UVdesk overview
What is UVdesk?
UVdesk Helpdesk is a customer support tool for all types of businesses that helps provide effective support to customers. The platform automatically converts emails into tickets, allowing support agents to receive them and respond in a timely manner.
UVdesk enables users to prepare a FAQ page for customers from the UVdesk Panel, as well as view ratings and progress reports on all support agents. Organizations can also customize the colors and layout of the Helpdesk system as desired.
Key benefits of using UVdesk
Offers a live chat feature between the support agent and the users.
Includes social media app integration which enables all posts, comments and tweets to be converted into tickets.
The eCommerce app integration feature allows users to fetch the order related details from tickets.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
User Interface
Ease of Use
UVdesk’s user interface
UVdesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about UVdesk?
Overall, UVDesk offers a comprehensive ticket management solution that enables businesses to streamline their customer support operations, improve collaboration, and deliver efficient and satisfactory customer experiences.
Select to learn more
Who uses UVdesk?
Based on 24 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UVdesk's key features
Most critical features, based on insights from UVdesk users:
All UVdesk features
Features rating:
UVdesk alternatives
UVdesk
Starting from
11
/user
Per month
LiveChat
Starting from
No pricing info
Zoho Assist
Starting from
No pricing info
Spiceworks Cloud Help Desk
Starting from
No pricing info
UVdesk pricing
Pricing plans
Pricing details:
User opinions about UVdesk price and value
Value for money rating:
To see what individual users think of UVdesk's price and value, check out the review snippets below.
Jamos T.
CEO
Risha M.
CIRO
UVdesk integrations (15)
Integrations rated by users
We looked at 24 user reviews to identify which products are mentioned as UVdesk integrations and how users feel about them.
Integration rating: 4.0 (1)
UVdesk support options
Typical customers
Platforms supported
Support options
Training options
UVdesk FAQs
UVdesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does UVdesk support?
UVdesk supports the following languages:
Arabic, Danish, English, French, German, Italian, Spanish, Turkish
Q. Does UVdesk offer an API?
Yes, UVdesk has an API available for use.
Q. What level of support does UVdesk offer?
UVdesk offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)
