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Voiso

AI-first contact center software to drive your growth

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Is this product right for your business?

Find out with a

Voiso - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Voiso overview

What is Voiso?

At Voiso, we provide AI-powered cloud contact center software engineered for high-performance sales and support teams. From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, our platform enables organizations to manage high-volume customer interactions with precision, visibility, and control.

Voiso unifies voice, messaging, intelligent automation, and real-time analytics within a single, browser-based workspace, empowering agents to focus on revenue-generating conversations and long-term customer value.

What sets Voiso apart:

Deployment in under 24 hours

Rapid implementation with guided onboarding, configuration support, and seamless provisioning, no complex infrastructure required.

Global telephony infrastructure with localized caller ID

Operate across 120+ countries with dynamic local caller ID routing to improve connection rates, ensure regulatory alignment, and strengthen customer trust.

AI Speech Analytics across 10+ languages

Leverage real-time speech-to-text transcription (5-minute calls processed in 15 seconds), automated call summaries, sentiment analysis, keyword tracking, and compliance monitoring powered by advanced NLP models.

Predictive AI Dialer with integrated AMD

Maximize agent utilization with intelligent outbound pacing algorithms and high-accuracy Answering Machine Detection (AMD). Filter voicemail, increase live contact rates, and reach up to 4x more prospects per hour.

True omnichannel orchestration

Centralize voice, SMS, WhatsApp, and social messaging into a unified interaction layer with complete conversation history and cross-channel visibility.

Advanced workflow automation with Flow Builder

Design IVR logic, routing trees, conditional workflows, and cross-channel journeys using a zero-code drag-and-drop interface. Integrate with CRMs and external systems via APIs and webhooks.

With Voiso, growing companies gain end-to-end interaction intelligence, granular performance metrics, and actionable insights without the operational overhead of legacy enterprise systems.

If you’re looking to scale your contact center with resilient cloud infrastructure, AI-driven optimization, and enterprise-grade reliability, Voiso is built to support your growth.

Key benefits of using Voiso

Make more calls with higher pick-up rates. Use AI Dialer with in-built answering machine detection, and set up local Caller IDs to reach more customers, get more live conversations, and improve your agents' efficiency.

Control and improve your agents' performance. Tailor real-time dashboards and historical reports to gain complete visibility into contact center operations. Get valuable insights from every call with speech analytics.

Set up your contact center in days, not weeks. Get support from a dedicated boarding engineer and use pre-built CRM integrations to quickly integrate Voiso into your workflow.

Starting price

Alternatives

with better value for money

Voiso’s user interface

Ease of use rating:

4.7

(29)

Voiso pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(3)

5(25)

What do users say about Voiso?

Voiso integrates customer information and automates processes, which enables our travel agents to instantly access booking information.

Select to learn more

Who uses Voiso?

Based on 29 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Information Services

Information Technology and Services

Biotechnology

Others

Use cases

Call Center

Telephony

Call Monitoring

Auto Dialer

Contact Center

Voiso's key features

Most critical features, based on insights from Voiso users:

Call recording

4.7

(18)

Call center management

4.6

(13)

Call logging

4.7

(13)

Call monitoring

4.9

(13)

Automatic call distribution

4.6

(11)

Multi-Channel communication

4.1

(8)

All Voiso features

Features rating:

4.7

(29)

Remote access/control

5.0

(1)

Computer telephony integration

4.9

(9)

Real-Time reporting

5.0

(2)

Real-Time monitoring

5.0

(1)

Dashboard

4.7

(3)

Caller id

4.8

(8)

Call transfer

5.0

(2)

Data import/export

5.0

(1)

Call tracking

5.0

(2)

Queue management

5.0

(4)

Quality management

4.0

(1)

Call routing

5.0

(6)

Call reporting

5.0

(4)

Call list management

5.0

(1)

Call disposition

5.0

(2)

Blended call center

5.0

(2)

Support ticket management

5.0

(2)

IVR

5.0

(1)

Third-Party integrations

4.5

(2)

Auto-Dialer

4.5

(2)

API

4.7

(3)

Knowledge base management

5.0

(1)

Alerts/Notifications

4.0

(1)

VoIP

5.0

(1)

Agent interface

4.5

(2)

Activity dashboard

5.0

(5)

VoIP connection

5.0

(4)

Reporting/Analytics

5.0

(7)

Live chat

5.0

(1)

Voice mail

4.3

(3)

Access controls/permissions

(0)

Outbound call center

(0)

PBX

(0)

Performance management

(0)

Power dialer

(0)

Predictive dialer

5.0

(1)

Text to speech

(0)

Progressive dialer

(0)

Project time tracking

(0)

Softphone

(0)

SMS messaging

(0)

Real-Time analytics

(0)

Real-Time data

(0)

Service level agreement (sla) management

(0)

Sentiment analysis

(0)

Real-Time notifications

(0)

Reporting & statistics

(0)

Alerts/Escalation

5.0

(1)

Answering machine detection

(0)

Automated attendant

(0)

Automated routing

4.0

(1)

Automatic outbound dialer

(0)

Call scheduling

(0)

Call scripting

5.0

(1)

Call tracking metrics

(0)

Campaign management

5.0

(1)

Chat/Messaging

(0)

Chatbot

(0)

Contact management

(0)

Customer communication

(0)

Customer database

(0)

Customizable reports

(0)

Drag & drop

(0)

Email management

(0)

FCC compliance

(0)

FTC compliance

(0)

Inbound call center

(0)

Integrations management

(0)

Keyword tracking

(0)

Lead capture

(0)

List management

(0)

Manual dialer

5.0

(1)

Monitoring

(0)

Multi-User collaboration

(0)

Voiso alternatives

Voiso

4.7

(29)

Starting from

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.6

Ringover

4.7

(854)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Convoso

4.5

(386)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

DialedIn CCaaS

4.8

(308)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Voiso pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Core

/user

Per month

Features included:

Inbound & Outbound Calls
Voiso Softphone
Call Recordings
SMS
Web Chat
Voicemail to Email
Voiso Mobile App
Flow Builder
IVR Setup
Queuing
Text-to-Speech
Callbacks
CRM & Helpdesk Integrations
Real-Time Dashboards
Agent Zoom
Call Supervision
Historical Reporting
Billing & User Reports
Enterprise-Grade Security
Contact Number Masking
Multi-Factor Authentication
Inbound Call Blocking
6-Month Storage in Voiso

PRO

/user

Per month

Features included:

Everything in Core, plus...
AI Predictive & Progressive Dialers
Answering Machine Detection (AMD)
Local Caller IDs (CIDs)
Number Validation
CID Risk Check
WhatsApp
Telegram
Viber
Instagram DM
Facebook Messenger
Advanced Automation
Conditional Routing
Chatbot
Real-Time Call Transcription
AI Conversation Scoring
AI Call Summaries
Multilingual Call Translation
APIs & Integrations
Flexible APIs & Webhooks
Advanced Security Controls
Custom Roles & Permissions
1-Year Storage (incl. AWS streaming)

Customer

Features included:

Tailored Pricing
Custom Contracts
Personalized Onboarding & Training
Developer-Level Support & Guidance
Migration from Legacy System
Feature Customization
Advanced Security Controls
SLA Agreements
Compliance Alignment
Scalable Deployment

User opinions about Voiso price and value

Value for money rating:

4.7

(29)

To see what individual users think of Voiso's price and value, check out the review snippets below.

“So far, pretty pleasant experience, especially with their Sales and Tech teams that are providing fantastic support.”

Aleksandar M.

Merchant Process Manager

“We have been using Voiso as our IP telephony service provider for a while now, and we are thrilled with the level of service they have provided us.”

Kateryna M.

Office manager

Voiso integrations (8)

Integrations rated by users

We looked at 29 user reviews to identify which products are mentioned as Voiso integrations and how users feel about them.

HubSpot CRM

Integration rating: 5.0 (2)

Other top integrations

Voiso support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

24/7 (Live rep)

Phone Support

Chat

Knowledge Base

Training options

Webinars

In Person

Documentation

Videos

Live Online

Voiso FAQs

Q. Who are the typical users of Voiso?

Voiso has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money

Q. What languages does Voiso support?

Voiso supports the following languages:
English

Q. Does Voiso offer an API?

Yes, Voiso has an API available for use.

Q. What level of support does Voiso offer?

Voiso offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support, Chat, Knowledge Base

Popular comparisons with Voiso

VoisovsRingover

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