App comparison
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XCALLY
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center management
Last updated: November 2025
XCALLY Alternatives & Competitors (2026)
Top 5 free alternatives
3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
0.4
Value for money
Starting price
0.3
Functionality
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.5
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.1
Value for money
Starting price
0.1
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.5
Value for money
Starting price
0.3
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
0.1
Value for money
Starting price
0.1
Functionality
Communication Management
5/5
Video Support
5/5
Personalization
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.2
Value for money
Starting price
0.1
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA-compliant phone, fax, text, and video for healthcare
0.3
Value for money
Starting price
0.7
Functionality
Patient Engagement
5/5
Messaging
5/5
Audit Trail
N/A
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple to use cold outreach enabling more calls & less admin
Value for money
Starting price
0.4
Functionality
Computer Telephony Integration
5/5
Campaign Management
5/5
Caller ID
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transforming Customer Connections, Anytime, Anywhere.
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
N/A
Customer Database
N/A
Integrations Management
N/A
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce optimization software for contact centers
4.7
Value for money
Starting price
0.4
Functionality
Archiving & Retention
N/A
Learning Paths/Tracks
N/A
On-Demand Recording
N/A
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business VoIP software and phone systems
0.8
Value for money
Starting price
1.1
Functionality
Voice Mail
5/5
Video Conferencing
5/5
Call Routing
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer engagement solution
0.3
Value for money
Starting price
0.3
Functionality
AI Copilot
N/A
Generative AI
N/A
Chatbot
N/A
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
French call center software
0.2
Value for money
No pricing info
Starting price
Functionality
No unique features
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center software
0.3
Value for money
Starting price
0.3
Functionality
Chatbot
N/A
Alerts/Escalation
N/A
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based VoIP phone system
0.5
Value for money
No pricing info
Starting price
Functionality
SIP Trunking
5/5
Online Voice Transmission
5/5
Call Recording
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business VoIP and number portability software
1.4
Value for money
Starting price
0.7
Functionality
Call Monitoring
2/5
Third-Party Integrations
1/5
IVR
1/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice & unified communications for SMBs
0.7
Value for money
Starting price
0.3
Functionality
Voice Mail
5/5
Third-Party Integrations
5/5
Mobile Access
5/5
Top Features
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
