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Zendesk Suite
5
2.2K
4
1.3K
3
318
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Last updated: March 2026
Zendesk Suite Alternatives & Competitors (2026)
Top 8 free alternatives
0.1
Value for money
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Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.5
Value for money
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0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.3
Value for money
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0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.4/5
Alerts/Escalation
4.4/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.5
Value for money
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0.3
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.3
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.3
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.1
Value for money
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0.1
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
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Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.2
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.2
Value for money
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Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.6/5
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Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Value for money
Starting price
Functionality
Alerts/Notifications
4.6/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.5
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.1
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.8/5
Accounting Integration
4.4/5
Activity Dashboard
4.3/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.5
Value for money
Starting price
0.3
Functionality
Catalog Management
5/5
API
4.9/5
Call Center Management
4.8/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.1
Value for money
Starting price
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.1
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
AI/Machine Learning
5/5
API
5/5
Batch Communications
5/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Value for money
Starting price
0.3
Functionality
Automated Routing
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
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