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Call Center
Page 13

Call Center Software - Page 13

Last updated: February 2026

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Features

Mobile Access(137)

Call Recording(336)

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Support Ticket Management(72)

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403 software options

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Streem

3.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based AI and AR tool for remote support

Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

Read more about Streem

Users also considered

Intermedia Contact Center

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Wherever, Whenever Customer Engagement

Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

Read more about Intermedia Contact Center

Users also considered

Peopleware

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Brings work and demand into perfect balance.

Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

Read more about Peopleware

Users also considered

Whisbi

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered

OpenTouch Enterprise Cloud

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice & unified communications for SMBs

A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

Read more about OpenTouch Enterprise Cloud

Users also considered

Web Callback

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

Read more about Web Callback

Users also considered

SalesLens

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based data analysis platform

SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

Read more about SalesLens

Users also considered

Bonga Cloud

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call center software

Bonga Cloud is a call center software that helps businesses manage routing, agent performance monitoring, real-time analytics, task management, and more. The platform enables managers to gain insights into outbound and inbound calls, monitor active calls and track call disposition using a centralized dashboard.

Read more about Bonga Cloud

Users also considered

Cirrus Contact Center

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled solution for automating customer service

Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.

Read more about Cirrus Contact Center

Users also considered

StringeeX

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel contact center software

StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

Read more about StringeeX

Users also considered

Solgari

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered customer engagement solution

Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

Read more about Solgari

Users also considered

CCC.uno

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based call center software for debt collection

CCC.uno es reconocida como la solución definitiva de Contact Center as a Service (CCaaS) para centros de contacto como servicio.

Read more about CCC.uno

Users also considered

RingRx

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HIPAA-compliant phone, fax, text, and video for healthcare

RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered

Peopleware

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Brings work and demand into perfect balance.

Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

Read more about Peopleware

Users also considered

23shout

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The contact centre for modern business

23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.

Read more about 23shout

Users also considered

Smiddle Agent Scripting

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Boost your contact center!

Smiddle Agent Scripting is software for scripting communication between contact center agents and customers. The software is designed for Cisco contact centers.

Read more about Smiddle Agent Scripting

Users also considered

SalesLens

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based data analysis platform

SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

Read more about SalesLens

Users also considered

SimboConnect

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI Phone Call BOT

SimboConnect is an advanced Intelligent Virtual Assistant & workflow automation solution. Serving as a Phone Call BOT, resolves all patient inquiries, enabling front desk to do more impactful tasks, while closing patient requests with zero hold times

Read more about SimboConnect

Users also considered

RingRx

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HIPAA-compliant phone, fax, text, and video for healthcare

RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered

Cirrus Contact Center

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled solution for automating customer service

Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.

Read more about Cirrus Contact Center

Users also considered

Selmo

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful auto dialer software for call centers & businesses

Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

Read more about Selmo

Users also considered

StringeeX

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel contact center software

StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

Read more about StringeeX

Users also considered

TVox Omnichannel Contact Center

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center for managing customer care

TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Read more about TVox Omnichannel Contact Center

Users also considered

Bonga Cloud

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call center software

Bonga Cloud is a call center software that helps businesses manage routing, agent performance monitoring, real-time analytics, task management, and more. The platform enables managers to gain insights into outbound and inbound calls, monitor active calls and track call disposition using a centralized dashboard.

Read more about Bonga Cloud

Users also considered

Web Callback

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

Read more about Web Callback

Users also considered

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