getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Call Center Software - Page 16

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

403 software options

Rafiki logo
(0)

Unlock truth in your pipeline to forecast with confidence

learn more
Rafiki tracks and alerts key insights such as competitor mentions, prospect engagement, customer questions and more from your sales interactions across web conference calls, dialer calls and email and shares winning rep pitch patterns of top closers to help all your reps close more deals.

Read more about Rafiki

Users also considered
Fastcall logo
(0)

Salesforce CTI: Native Phone Dialer + SMS

learn more
FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

Users also considered
DCDial logo
(0)

Contact center solution

learn more
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered
CalLite CRM logo
(0)

CRM software for managing marketing activities

learn more
CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
PBXware logo
(0)

A UCaaS Platform for Telecom Service Providers

learn more
The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Read more about PBXware

Users also considered
Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

learn more
Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered
CT-MAX logo
(0)

Computer telephony integration solution for call centers

learn more
CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

Read more about CT-MAX

Users also considered
Nvoip logo
(0)

Connecting businesses and customers.

learn more
Nvoip is a communication platform that helps businesses communicate better with their customers.

Read more about Nvoip

Users also considered
Operata logo
(0)

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
DialLink logo
(0)

The Best Phone System for Small Businesses

learn more
DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered
GoContact logo
(0)

Contact Center as a Service (CCaaS) platform

learn more
GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

Read more about GoContact

Users also considered
Belsmart logo
(0)

Cloud based omni-channel contact center software

learn more
Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

Read more about Belsmart

Users also considered
Bigly Sales logo
(0)

Turn your dead leads into gold!

learn more
Close more deals with Bigly Sales AI Sales Agents. Unleash the power of AI to dominate your sales targets with your automated Sales Team.

Read more about Bigly Sales

Users also considered
Expertflow Contact Center logo
(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

learn more
Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

Users also considered
AI-Powered Voice Assistants logo
(0)

Customer experience software for eCommerce businesses

learn more
AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

Read more about AI-Powered Voice Assistants

Users also considered
DialLink logo
(0)

The Best Phone System for Small Businesses

learn more
DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered
Landis Attendant Console logo
(0)

Receptionist software for Microsoft Teams

learn more
Landis Attendant Console for Microsoft Teams includes multiple transfer options and customizable keyboard shortcuts for call handling. Users can add notes to callers for collaboration.

Read more about Landis Attendant Console

Users also considered
Belsmart logo
(0)

Cloud based omni-channel contact center software

learn more
Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

Read more about Belsmart

Users also considered
GoContact logo
(0)

Contact Center as a Service (CCaaS) platform

learn more
GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

Read more about GoContact

Users also considered
Call Optix logo
(0)

AI voice call analytics and sales management tool

learn more
Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

Read more about Call Optix

Users also considered
Chronicall logo
(0)

Cloud-based call centre management solution

learn more
Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.

Read more about Chronicall

Users also considered
Grypp logo
(0)

Customer engagement solution for contact centers

learn more
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

Read more about Grypp

Users also considered
Aladino by Digevo logo
(0)

Cloud-based contact center software

learn more
Aladino by Digevo is a cloud-based contact center software designed to help businesses of all sizes manage and automate customer conversations using artificial intelligence.

Read more about Aladino by Digevo

Users also considered
Personalized Agent Intelligent Routing (PAIR) logo
(0)

AI-enabled automated call routing software

learn more
PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered