App comparison
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9 software options
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Features
Customer Database(7)
API(8)
Text to Speech(4)
Workflow Management(8)
Access Controls/Permissions(6)
Activity Dashboard(7)
Activity Tracking(7)
Alerts/Escalation(8)
Alerts/Notifications(8)
Appointment Management(5)
Archiving & Retention(6)
Auto-Dialer(3)
Auto-Responders(4)
Automated Routing(6)
Automatic Call Distribution(8)
Blended Call Center(5)
Calendar Management(4)
Call Center Management(8)
Call Conferencing(3)
Call Logging(7)
Call Monitoring(8)
Call Recording(9)
Call Routing(8)
Call Scripting(6)
Call Transfer(3)
Caller ID(5)
Campaign Management(7)
Chat/Messaging(6)
Collaboration Tools(8)
Communication Management(5)
Computer Telephony Integration(8)
Conferencing(3)
Contact Database(5)
Contact Management(8)
CRM(8)
Customer Experience Management(3)
Customer History(5)
Customer Segmentation(5)
Customizable Branding(6)
Customizable Fields(7)
Customizable Forms(6)
Customizable Reports(6)
Customizable Templates(7)
Dashboard(4)
Data Import/Export(7)
Document Storage(6)
Drag & Drop(5)
Email Management(7)
Email Templates(7)
Event Triggered Actions(7)
Feedback Management(4)
File Sharing(6)
Inbound Call Center(6)
Interaction Tracking(7)
IVR/Voice Recognition(8)
Knowledge Base Management(7)
Lead Capture(3)
Lead Management(5)
Lead Qualification(3)
Live Chat(5)
Manual Dialer(6)
Mobile Access(8)
Monitoring(3)
Multi-Channel Communication(6)
Multi-Channel Management(4)
Multi-Language(3)
Multiple Scripts(3)
Multiple User Accounts(4)
On-Demand Recording(4)
Outbound Call Center(6)
Performance Metrics(4)
Predictive Dialer(3)
Prioritization(3)
Progressive Dialer(3)
Queue Management(9)
Real Time Monitoring(3)
Real Time Notifications(5)
Real Time Updates(3)
Real-Time Chat(6)
Recording(3)
Reminders(3)
Remote Access/Control(3)
Reporting & Statistics(8)
Reporting/Analytics(9)
Screen Sharing(4)
Search/Filter(5)
Self Service Portal(7)
Sentiment Analysis(3)
Single Sign On(3)
SIP Trunking(3)
Social Media Integration(7)
SSL Security(4)
Support Ticket Management(6)
Survey/Poll Management(4)
Surveys & Feedback(4)
Task Management(6)
Third Party Integrations(8)
Voice Mail(7)
Integrated with
QuickBooks Online Advanced
Salesforce Sales Cloud(4)
WordPress(6)
Shopify(3)
Jira(3)
Microsoft 365(2)
3CX(3)
ActiveCampaign(2)
Adobe Commerce(3)
Agile CRM(2)
Aircall(2)
Amazon Connect(2)
APIANT(4)
Asana(2)
Asterisk(1)
AuguTech(1)
AVOXI(4)
BigCommerce(2)
Bitium(4)
Bitrix24(1)
Box(3)
Bullhorn ATS & CRM(1)
Campaign Monitor(5)
Capsule(2)
Capturi(1)
Chattermill(2)
Cognito Forms(4)
CommunityWFM(1)
Constant Contact(5)
Customer Thermometer(2)
Cyclr(4)
Cyfe(4)
daisee(2)
Domo(2)
Dropbox Business(4)
Drupal(2)
Eloquant(1)
EngageBay CRM(2)
EvaluAgent(3)
Five9(2)
Forethought(1)
Freshdesk(2)
Freshsales(1)
Front(1)
Geckoboard(3)
Genesys Cloud CX(1)
Gmail(6)
Google Analytics 360(4)
Google Calendar(4)
Google Contacts(3)
Google Drive(2)
Google Forms(4)
Google Workspace(1)
Help Scout(1)
Highrise(2)
HubSpot CRM(3)
HubSpot Marketing Hub(3)
Insightly(2)
Instagram(1)
Intercom(1)
Keap(3)
Klaus(3)
Klaviyo(1)
Klipfolio(3)
Kommo(2)
Kustomer(1)
Kylas Sales CRM(1)
Lead Gen & CRM (formerly SharpSpring)(4)
LeadMaster(4)
LeadSquared(2)
LiveAgent(3)
LiveChat(3)
MaestroQA(3)
Mailchimp(7)
Make(3)
Medallia Agent Connect(2)
Meta for Business(6)
Microsoft Excel(3)
Microsoft Outlook(5)
Microsoft Teams(2)
monday.com(2)
Nicereply(2)
Nimble(2)
Observe.AI(2)
Operations Hub(3)
Pipedrive(3)
Plantt(3)
Playvox(3)
Plecto(2)
RingCentral Contact Center(3)
Rippling(2)
RudderStack(3)
Salesforce Service Cloud(3)
Segment(3)
Simplesat(2)
Slack(2)
Stripe(2)
SugarCRM(5)
Talkdesk(2)
Textline(4)
Toky(3)
Tray.io(3)
Trello(2)
Twilio(3)
Twitter/X(4)
Unbounce(3)
WhatsApp(4)
WooCommerce(3)
Workato(4)
Zapier(5)
Zendesk Suite(5)
Zluri(4)
Zoho CRM(3)
Zoho Flow(3)
Pricing model
Free(5)
Open Source(0)
Free Trial(9)
One Time License(0)
Subscription(7)
Devices supported
Mac(3)
iPad(6)
Android(6)
Linux(5)
Web-based(9)
iPhone(6)
Windows(6)
Organization types
Small Business(9)
Non Profit(8)
Large Enterprises(9)
Public Administrations(7)
Freelancers(8)
Mid Size Business(9)
User rating
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