getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Service Software - Page 13

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

476 software options

Broadcaster BOT logo

Connect the world with your company.

learn more
BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

Read more about Broadcaster BOT

Users also considered
Startly logo

Your Service Organization Streamlined with Startly

learn more
Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

Read more about Startly

Users also considered
Dowork.ai logo

Estimate, track, and deliver projects with Dowork.ai.

learn more
Dowork.ai is a project estimation and tracking software that helps project teams estimate projects, providing full control over project phases, tasks, and resources. The solution makes it possible to share initial project estimates with external stakeholders and re-estimate if needed.

Read more about Dowork.ai

Users also considered
Simplify360 logo

Customer experiences tools Software

learn more
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered
Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

learn more
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

Read more about Sunrise ITSM

Users also considered
Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

learn more
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

Users also considered
Salesforce Starter logo

Customer relationship management tool for SMBs

learn more
Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

Read more about Salesforce Starter

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Read more about TOPdesk

Users also considered
Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

learn more
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

Read more about Certainly

Users also considered
Qubicles logo

Revolutionary blockchain-powered contact center software

learn more
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

Read more about Qubicles

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

learn more
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered
Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

learn more
Sinch Engage (formerly MessageMedia) is a messaging platform built to streamline customer service via SMS, MMS, RCS & WhatsApp. Offer fast, personalized support through the mobile channels customers prefer. CRM-integrated, secure, scalable, with 24/7 support.

Read more about Sinch Engage

Users also considered
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

learn more
ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty.

Read more about ServiceNow Customer Service Management

Users also considered
BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

learn more
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
YDEA logo

Italian CRM tool to handle customer service operations

learn more
An All-In-One Cloud Suite to provide maintenance services and manage contracts: - Tickets, Reports and sign from mobilee - Asset Management - Planning and Map to show ticket locations - Contracs: rent and pay-per-page printers and MFPs, prepaid scaled contract, recurring billing - Customer Portal

Read more about YDEA

Users also considered
SupportBee logo

Customer support help desk software

learn more
SupportBee is the ticketing system for companies that pride themselves in their relationships with their customers.

Read more about SupportBee

Users also considered
Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

learn more
Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

Read more about Vonage Contact Center

Users also considered
Tempo Timesheets logo

Software for managing time tracking in Jira.

learn more
Timesheets by Tempo is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

Read more about Tempo Timesheets

Users also considered
GreenRope logo

CRM solution for sales, marketing and operations

learn more
GreenRope helps you provide better customer service, see all customer information, interactions, and history in one place. You can use automation to simplify your tasks and communications, create tickets, surveys, feedback forms, and more to measure customer satisfaction and solve problems.

Read more about GreenRope

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Customer Communities logo

Leading Community Platform for Customer Success & Support

learn more
Speed up your response time and let customers find answers in just three clicks with a community-powered knowledge base.

Read more about Customer Communities

Users also considered
Daktela logo

Call Centre Software for all Business

learn more
Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

Read more about Daktela

Users also considered
Stonly logo

Cloud-based knowledge management and decision tree software

learn more
Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Read more about Stonly

Users also considered
Clickatell logo

The Global Leader in Chat Commerce

learn more
Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

Read more about Clickatell

Users also considered

Popular customer service comparisons

Salesforce Sales Cloud logo
Zoho CRM logo
Salesforce Sales CloudvsZoho CRM
Webex Suite logo
Zoom Workplace logo
Webex SuitevsZoom Workplace
Dynamics 365 logo
Zoho CRM logo
Dynamics 365vsZoho CRM
Zendesk Suite logo
Freshdesk logo
Zendesk SuitevsFreshdesk
Freshdesk logo
Zendesk Suite logo
FreshdeskvsZendesk Suite
Zoho Desk logo
Zendesk Suite logo
Zoho DeskvsZendesk Suite
NetSuite logo
Sage Intacct logo
NetSuitevsSage Intacct
ScreenConnect logo
TeamViewer ONE logo
ScreenConnectvsTeamViewer ONE
LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite