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Customer Service Software - Page 7
Last updated: April 2026
476 software options
Sponsored
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
Read more about Answerbase
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16
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational commerce platform
Read more about hello24.ai
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25
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer engagement platform
Read more about MaxContact
5
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one customer service solution
Read more about Helprace
5
17
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Win Back 50% of Time Lost Messaging Customers
Read more about Replyco
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108
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30
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Have better customer conversations
Read more about TenFold
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We make portals. It's not magic. It's Magentrix.
Read more about Magentrix
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12
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end omnichannel customer experience management.
Read more about Next4biz CSM
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software for small businesses
Read more about ThriveDesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified messaging platform
Read more about Confides
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform for Automated Customer Support
Read more about Verloop
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop virtualization platform for remote teams
Read more about V2 Cloud WorkSpaces
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledgebase solution for improving customer service
Read more about HelpShelf
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80
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
Read more about Comm100
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A Conversational AI Platform that Reduces Support Requests
Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.
Read more about Inbenta
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
Surfly easily integrates and is customizable to fit any flow, CRM or CC platform.
Read more about Surfly
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
Read more about Dialshree
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM platform to boost your eCommerce sales
Read more about Simla.com
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
Read more about Shape
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24
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
5
115
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25
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
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21
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The intelligent knowledge base for customer care
Read more about Mayday
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1.2K
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 30-Day free trial, no credit card required
Read more about LiveAgent
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Predictive dialer and telephony software for telemarketers
Read more about Kavkom
