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Customer Service Software with File Sharing (2026) - Page 4
Last updated: April 2026
126 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise and cloud-based customer support solution
Read more about Remote eye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A Conversational AI Platform that Reduces Support Requests
Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.
Read more about Inbenta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
Surfly easily integrates and is customizable to fit any flow, CRM or CC platform.
Read more about Surfly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative remote access solution
Read more about Take Control
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI sales associate for eCommerce businesses
Read more about iAdvize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ecommerce Customer Service Helpdesk and CRM
Read more about Richpanel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer communications management software
Read more about LiveCaller
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement software for marketing agencies
Read more about ChatHQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one team inbox
Read more about Loop Email
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Global Leader in Chat Commerce
Read more about Clickatell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform for Automated Customer Support
Read more about Verloop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart AI-Powered Chatbot for Your Business
Read more about REVE Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service platform for asynchronous messaging
Read more about Sparkcentral
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based messaging and conversational AI platform
Read more about Pypestream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Service Organization Streamlined with Startly
Read more about Startly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cobrowsing and digital engagement platform
Read more about Glance
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track - Chat - Engage
Read more about WhosOn
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Service Desk Request Software that delivers ROI
ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.
Read more about ServicePRO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text App
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
Read more about OneHash Chat