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Top Rated Customer Service Software with Reporting statistics - Page 7

Last updated: August 2026

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323 software options

SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

SAAS First revolutionizes customer service with its AI-driven chatbot, Milly. Designed for SaaS companies, Milly learns from your content to provide accurate, real-time answers, enhancing customer experience and reducing support team workload.

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Ozmo Omnichannel Support Platform logo

Tech support is complex. Ozmo makes it simple.

Transform customer service with the leading omnichannel support platform. Ozmo’s customers trust us to be the authoritative source of support answers for the ever-evolving landscape that is technology.

Read more about Ozmo Omnichannel Support Platform

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Kiamo logo

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Viewabo logo

Diagnose problems faster when you can see them.

Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Surfboard logo

Support team scheduling, made simple.

Surfboard is an intuitive shift planning and scheduling software platform built specifically for customer support teams.

Get shift planning, scheduling, forecasting, communication, & integrations all on one beautiful platform, for £10 per month.

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OTRS logo

Helpdesk software for customer service management teams

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is customer service software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on SLA's and your preferences.

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Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

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Teamlead logo

Workforce software for customer service teams

Teamlead is a workforce management software designed for customer contact teams ranging from five to two hundred fifty agents. The platform features automated scheduling with AI-powered roster generation, capacity forecasting by role and location, and real-time adherence monitoring to track agent status. It integrates with telephony and HR systems to synchronize performance data and leave information across platforms.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Azeon logo

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

As an end-to-end solution, EmailTree AI helps you automate email composition, increase email productivity, and trigger automatic actions in databases.
Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.

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Attendo logo

What your ERP is missing

Attendo is a cloud-based customer service platform that integrates help desk, support ticketing, CRM, and maintenance management. It connects seamlessly with your existing ERP, VoIP, email, and social media for a unified experience.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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Engaige logo

The AI customer support agent that acts like you

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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Lost Returns logo

Lost and found software with customer notifications

Lost Returns is a web-based lost and found software designed to help businesses and individuals streamline reverse logistics of lost properties. It lets teams recover lost items and return them safely to their owners.

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Enreach Omnichannel logo

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

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sqanit logo

Real-time device tracking via QR scanning, no app required.

Sqanit connects products to app-free support — modular, embedded, and built to simplify service for complex consumer goods.

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Epicor Service CRM logo

Cloud-based service CRM solution

Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Treasure Data Suite logo

Customer data platform

Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences.

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Botmaker logo

A chatbot platform that automates customer service

Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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Claritysoft CRM logo

Simple CRM. Real Support. Real Results.

Claritysoft CRM is a simple, powerful cloud-based CRM and marketing automation platform for growing businesses. It combines sales, marketing, project management, and customer service tools in one intuitive system with real human support and easy customization.

Read more about Claritysoft CRM

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