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Top Rated Customer Service Software with Zendesk - Page 3

Last updated: October 2026

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92 software options

Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Azeon logo

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

As an end-to-end solution, EmailTree AI helps you automate email composition, increase email productivity, and trigger automatic actions in databases.
Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.

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Engaige logo

The AI customer support agent that acts like you

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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Enreach Omnichannel logo

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Brand Embassy logo

Social Customer Service Software

Digital Customer Service Platform

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xFind logo

AI driven enterprise search platform

Product is a fusion of GPT and NLP technologies for customer service or enterprise support organizations. It aims to improve agent productivity by delivering relevant answers to resolve customer issues, saving up to 50% of time searching for answers. The solution also helps increase case deflection for customer portals and chatbots by providing the most relevant enterprise knowledge.

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Vivocha logo

Next Generation Customer Interaction Platform

Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time

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DeepConverse logo

Cloud-based AI customer support automation platform

Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Lumoa logo

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Sharpen logo

Happy Agents. Happy Customers.

Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Customer Communities logo

Leading Community Platform for Customer Success & Support

Speed up your response time and let customers find answers in just three clicks with a community-powered knowledge base.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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SightCall logo

The more you see, the better you serve

SightCall enables your agents to solve customer problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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Trring Me logo

Cloud-based communication management platform

We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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Higher Logic Vanilla logo

Engage with Community

Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

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WalkMe logo

Transform the User Experience

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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Vozy logo

Voice AI platform for enterprises

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Zingtree logo

Build interactive decision trees that guide your teams.

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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Accelo logo

Move from operational chaos to profitable growth.

Accelo's AI-powered PSA unifies pipeline, projects, resources, and financials — turning real-time data into forward-looking decisions.

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Gluru AI logo

Customer experience management with AI and machine learning

MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning

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