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Best Customer Service Apps Integrated with Zendesk

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

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NICE inContact

4.2
(456)

Cloud Contact Center Software

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Integrates with Zendesk, livepro, Spoke Phone, …

Read more about NICE inContact

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

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Integrates with Zendesk, FNI Blueprint LOS, Salesforce Service Cloud, …

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JIRA Service Management

4.4
(263)

The only ITSM solution built on the Jira platform

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Integrates with Zendesk, Goverlan Reach, Zoho Assist, …

Read more about JIRA Service Management

RenewityRMA

4.9
(10)

Returns management and product service tracking solution

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Integrates with Zendesk, Salesforce Sales Cloud

Read more about RenewityRMA

elevio

4.6
(27)

Self-service support & customer education platform

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Integrates with Zendesk, UserVoice, Dixa, …

Read more about elevio

inSided

4.1
(7)

Leading Community Platform for Customer Success & Support

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Integrates with Zendesk, RingCentral Engage Digital, Salesforce Service Cloud, …

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EngageBay

4.6
(69)

Integrated sales & marketing software for growing teams

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Integrates with Zendesk, Zapier, Facebook, …

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LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

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Integrates with Zendesk, Twilio, VidGrid, …

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HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

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Integrates with Zendesk, Twitter, Wordpress, …

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LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

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Integrates with Zendesk, Twitter, PipelineDeals, …

Read more about LiveHelpNow

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

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Integrates with Zendesk, ISL Light Remote Desktop, Xero, …

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Heymarket

4.6
(39)

Business text messaging for teams

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Integrates with Zendesk, Twilio, Clio, …

Read more about Heymarket

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

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Integrates with Zendesk, Telegram, Twitter, …

Read more about Acquire

Call Center Studio

4.5
(36)

Cloud-based call center management software

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Integrates with Zendesk, BIME, Avaya Aura Call Center Elite

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Agile CRM

4.2
(404)

Sales and marketing CRM for growing businesses

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Integrates with Zendesk, Xero, Twilio, …

Read more about Agile CRM

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with Zendesk, Box, Jira, …

Read more about Capacity

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

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Integrates with Zendesk, UserVoice, Google Workspace, …

Read more about Genesys Cloud

ConnectWise Control

4.7
(1,7k)

Remote meeting platform for resolving customers' queries

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Integrates with Zendesk, ConnectWise Manage, SolarWinds Passportal, …

Read more about ConnectWise Control

Playvox

4.8
(70)

Quality Assurance Software for customer service teams.

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Integrates with Zendesk, ServiceNow, LiveChat, …

Read more about Playvox

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Integrates with Zendesk, Salesforce Sales Cloud, NetSuite, …

Read more about Quiq Messaging

Pipefy

4.6
(259)

the Work Management platform

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Integrates with Zendesk, Prospect.io, Bitbucket, …

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Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

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Integrates with Zendesk, ServiceNow, Oracle B2C Service, …

Read more about Yonyx

Salesforce Sales Cloud

4.4
(15,8k)

Cloud-based CRM & Sales Automation

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Integrates with Zendesk, ConnectWise Manage, Mvine, …

Read more about Salesforce Sales Cloud

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

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Integrates with Zendesk, CrankWheel, UserVoice, …

Read more about Talkdesk

SolarWinds Service Desk

4.6
(515)

IT Service Desk & Asset Management Software

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Integrates with Zendesk, Google Workspace, Jira, …

Read more about SolarWinds Service Desk

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