getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Support Software with CRM (2026) - Page 6

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

159 software options

Unbabel logo

Translation platform for multilingual customer service

learn more
Unbabel is a language operations platform that helps businesses deliver a multilingual customer experience. The solution translates between any language pairs, detects and fixes style and consistency errors, resolves translation mismatches, localizes content, and delivers websites and applications in multiple languages.

Read more about Unbabel

Users also considered
CustomerWise logo

Customer support and business process management

learn more
Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

Read more about CustomerWise

Users also considered
Hibot logo

Conversational AI platform

learn more
Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Read more about Hibot

Users also considered
SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

learn more
SteadyPoint Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for streamlined customer support. Customizable forms, workflows, and multi-channel ticket creation (email, Teams, helpdesk) ensure seamless communication. Admins can automate routing, and escalations for efficient ticket management.

Read more about SteadyPoint Helpdesk

Users also considered
Gluru AI logo

Customer experience management with AI and machine learning

learn more
MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning

Read more about Gluru AI

Users also considered
Streem logo

Cloud-based AI and AR tool for remote support

learn more
Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

Read more about Streem

Users also considered
CX Genie logo

Cloud-based and AI-enabled chatbot software

learn more
CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

Read more about CX Genie

Users also considered
Brand Embassy logo

Social Customer Service Software

learn more
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

Read more about Brand Embassy

Users also considered
CallerDesk logo

Virtual telephony system for business communications

learn more
CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

Read more about CallerDesk

Users also considered
BoldDesk logo

Customer Service Software, Help Desk Software.

learn more
BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

Users also considered
DevRev logo

DevRev OneCRM, purpose-built for technology companies

learn more
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

Read more about DevRev

Users also considered
Tribe CRM logo

Built for European business. Powered by AI. Ready to scale.

learn more
Tribe helps customer service teams resolve issues faster and reduce repetitive requests. Ticketing, self-service portals, and a unified customer view keep every interaction connected to the full account picture.

Read more about Tribe CRM

Users also considered
KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

learn more
KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

Read more about KaraboAI

Users also considered
InfoCision logo

Web-based call center and internal communication software

learn more
InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

Read more about InfoCision

Users also considered
Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

learn more
Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

Read more about Vocalcom Salesforce Edition

Users also considered
ChatLingual logo

Multilingual customer support software

learn more
ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

Read more about ChatLingual

Users also considered
IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

learn more
IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

Read more about IMsupporting

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
Agent.ai logo
(0)

Artificial Intelligence Customer Service

learn more
Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Read more about Agent.ai

Users also considered
BOTNATION AI logo
(0)

Artificial intelligence (AI)-based chatbot creation platform

learn more
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered
Saysimple logo
(0)

Dynamic Customer Engagement Platform

learn more
We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered
Roundesk logo
(0)

Telecom and customer relationship software provider

learn more
Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

Read more about Roundesk

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Userlot logo
(0)

Customer Success Platform maximizing Net Revenue Retention

learn more
Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

Read more about Userlot

Users also considered
Cordless logo
(0)

Improve phone support for your customers and your agents

learn more
Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered