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Help Desk Software for Public Administrations (2026) - Page 2

Last updated: February 2026

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144 software options

Dameware logo

Remote-access system support tool for IT professionals

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Dameware is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Glassix logo

One inbox, countless smiles

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Glassix is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Hiver logo
Category Leaders

Modern, AI help desk software built for fast teams.

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Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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HelpDesk logo

Ticketing software for effortless customer support

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HelpDesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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ACMP Suite logo

Keep clients running!

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ACMP Suite is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

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Deskero logo

Customizable help desk & ticketing system

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Deskero is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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TeamDynamix logo

IT service management platform

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TeamDynamix is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox Help Desk is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Giva logo

Cloud based help desk software for businesses of all sizes

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Giva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Dialshree logo

Cloud-based contact center solution

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Dialshree is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Groove logo
Category Leaders

Cloud-based helpdesk solution for small businesses

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Groove is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Users also considered
TOPdesk logo

The service management platform that makes service happen

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TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

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Re:amaze is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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Zingtree logo

Build interactive decision trees that guide your teams.

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Zingtree is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

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Lansweeper logo

Know Your IT

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Lansweeper is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Kayako logo

AI-enabled unified customer service platform

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Kayako is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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Mojo Helpdesk logo

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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