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Help Desk Software for Public Administrations (2026) - Page 3

Last updated: February 2026

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144 software options

Deepser logo

IT service desk, CRM, and asset management software

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Deepser is available for Public Administrations and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Agiloft logo

Cloud-based tool for contract lifecycle management.

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Agiloft is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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osTicket logo

Open-source customer support ticket system

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osTicket is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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AzureDesk logo

Help desk software for SMBs

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AzureDesk is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Deskpro logo

Customer service software you can depend on

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Deskpro is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Track-It! logo

Help desk and asset management

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Track-It! is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Users also considered
elevio logo

Self-service support & customer education platform

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elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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ServoDesk is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

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Summit logo

The future of IT service management begins with AI.

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Summit is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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UVdesk logo

Open Source & SaaS based helpdesk for eCommerce merchants

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UVdesk is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

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Next4biz CSM is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

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Kaseya BMS is available for Public Administrations and offers the following support options: Chat, Phone Support, FAQs/Forum.

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BlueSpice logo

Do knowledge management the Wiki Way!

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BlueSpice is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum.

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ky2help logo

IT service management software

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ky2help is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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