App comparison
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Live Chat Software
Last updated: April 2026
352 software options
Sponsored
Social Intents
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Avochato
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
Chatsi
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Storefront Sales Agent for Ecommerce
Read more about Chatsi
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
LiveAgent
5
1.2K
4
451
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card needed, no contracts.
Read more about LiveAgent
Fin
5
9
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent for customer service
Read more about Fin
Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text
Vision Helpdesk
5
33
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software
Read more about Vision Helpdesk
EngageBay CRM
5
632
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Helpfruit
5
7
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
Cheetah Digital
5
0
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Multi-channel Campaign Management
Read more about Cheetah Digital
GoSquared
5
25
4
1
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Subscriptions management software
Read more about GoSquared
Generative Studio X
5
0
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver conversational experiences at enterprise scale.
Read more about Generative Studio X
Membit
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
For compliant, monitored employee WhatsApp.
Read more about Membit
Talla
5
9
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered automation solution for streamlining support
Read more about Talla
Next4biz CSM
5
12
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end omnichannel customer experience management.
Read more about Next4biz CSM
IMsupporting
5
0
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
UK-Hosted Hybrid AI Live Chat for British Businesses
Read more about IMsupporting
Pega Customer Service
5
0
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing customer service operations
Read more about Pega Customer Service
RumbleTalk
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The go-to group chat platform for dynamic virtual spaces
Read more about RumbleTalk
Zendesk Sunshine
5
1
4
0
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative and creative messaging platform.
Read more about Zendesk Sunshine
Ochatbot
5
7
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Read more about Ochatbot
optimise-it
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhancing customer service via live chat
Read more about optimise-it
Biocoded
5
5
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based platform for managing secured communication
Read more about Biocoded
BirdSeed
5
13
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Website Visitor Engagement Tool
Read more about BirdSeed
