App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Top Rated Remote Desktop Software with Real time chat

Last updated: May 2026

Why is real-time chat important for remote desktop software?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Real-time chat in remote desktop software facilitates instant communication, enabling users to discuss and resolve issues efficiently. It enhances collaboration, supports troubleshooting, and allows for quick feedback without needing separate applications. Our reviewers in remote desktop software rated this feature as important.

What do verified reviews highlight about key features of remote desktop software?

Remote Access/Control: Users value the ability to access and control remote computers efficiently from anywhere, facilitating troubleshooting, support, and administrative tasks across different locations. 96% of reviewers rated this feature as important or highly important.
Access Controls/Permissions: Reviewers appreciate the ability to set various permission levels, ensuring secure and controlled access to sensitive data and systems, enhancing security and management. 90% of reviewers rated this feature as important or highly important.
Screen Sharing: Users highlight the importance of real-time screen sharing for effective collaboration, troubleshooting, and training, noting its clarity and ease of use. 85% of reviewers rated this feature as important or highly important.
Multiple Monitor Access: Reviewers find the ability to access and manage multiple monitors remotely crucial for tasks requiring extensive screen space, improving productivity and multitasking capabilities. 81% of reviewers rated this feature as important or highly important.
File Transfer: Users value the convenience and efficiency of transferring files directly between local and remote computers, enhancing collaboration and simplifying software updates and data sharing. 80% of reviewers rated this feature as important or highly important.
Mobile Access: Reviewers appreciate the flexibility to access and control their computers from mobile devices, enabling work and support on the go with similar functionality to the desktop version. 75% of reviewers rated this feature as important or highly important.