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Best Free Remote Support Software

Remote support software is a tool that helps IT professionals and administrators access client devices remotely to resolve technical issues and provide maintenance support. Common features include: unattended remote access and control, file sharing, multi-monitor navigation, screen sharing and chat/messaging.

36 software options

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ConnectWise Control

4.7
(1,666)

Remote meeting platform for resolving customers' queries

Free
ConnectWise Control offers free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows: One: $24 per month (billed monthly), $19 per month (billed annually) Standard: $42 per month (billed monthly), $35 per month (billed annually) Premium: $54 per month (billed monthly), $45 per month (billed annually) Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents.

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Netop Remote Control

4.5
(13)

Remote access & control for secure support

Free
Pricing is determined by number of devices, starting at $33/device/year.

Read more about Netop Remote Control

Wrike

4.2
(1,650)

Manage your projects from start to finish with Wrike

Free
FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features. Professional: $9.80 per user/month Business: $24.80 per user/month billed annually Enterprise: To receive accurate pricing, contact Wrike directly.

Read more about Wrike

Zoho Assist

4.6
(436)

Instant Remote Support. Unattended Remote Access.

Free
Free Trial (15-days): Fully functional with all features of paid editions. Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. Paid Editions: Remote Support Standard - starts at $12/month/technician (or) $120/year/technician. Professional - starts at $18/month/technician (or) $180/year/technician. Enterprise - starts at $28/month/technician (or) $288/year/technician. Unattended Access Standard - starts at $10/month/25 computers. Professional - starts at $15/month/25 computers. Volume discounts available.

Read more about Zoho Assist

Freshdesk

4.5
(2,240)

Online helpdesk system and customer service software

Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blossom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly

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Remote Support and Meetings

4.1
(7)

Remote support and online meeting management solution

Free
Premium - 2 concurrent meetings: $14/month or $140/year. Professional - 3 concurrent meetings: $19/month or $190/year. Business - 6 concurrent meetings: $36/month or $360/year. Enterprise pricing is based on the number of concurrent meetings required, for between 4 and 50 concurrent meetings. Contact ShowMyPC for information.

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dualmon

4.6
(80)

Remote support and device access management solution

Free
dualmon Remote Access offers a free trial. Paid subscriptions are available for Unattended Remote Access and One-demand Remote Assists plans. Details include: Unattended Remote Access Pro Plan (up to 5 computers) - $49/year Enterprise Plans: 10 remote computers - $99/year 25 remote computers - $149/year 50 remote computers - $199/year 100 remote computers - $249/year 250 remote computers - $399/year 500 remote computers - $649/year Assist plans - $99/year

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Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Free
$1.75/month for a local DID $2.00/month for a toll-free DID $0.02/minute for inbound & outbound calls (USA/CAN) $0.02/session for live customer chats $0.10/GB of screen recording storage No monthly subscription fee.

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Pulseway

4.7
(155)

All-in-one remote IT monitoring and management platform.

Free
Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage.

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JIRA Service Management

4.4
(262)

The only ITSM solution built on the Jira platform

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Free
Free up to 3 agents 7 day free trial of paid plans 4-5000 agents for $20/agent/month 16+ agents at discounted price

Read more about JIRA Service Management

ConnectWise Automate

4.2
(106)

IT Automation for Today’s IT World

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Free
Contact ConnectWise Automate directly for a custom pricing quote.

Read more about ConnectWise Automate

Iperius Remote

3.0
(5)

Remote desktop software for support and file transfer

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Free
Iperius Remote is offers a free version, after which it is available across three pricing plans, outlined below. Small: €8.39 per month billed annually Medium: €19.99 per month billed annually Professional: Starts at €33.99 per month billed annually for 10 concurrent connections and scales with the number of connections.

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TeamViewer

4.6
(7,840)

Remote support, remote access & online meetings software

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Free
Single User: $49.00/month for one seat and one session Multi User: $99.00/month for multiple seats and one session For Teams: $199.00/month for multiple seats and three sessions

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Cisco Webex

4.4
(5,004)

Voice and video conferencing with screen sharing

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Free
Free: free for individuals Starter: $14.95/month/host (or $13.50/month when billed annually) for up to 50 participants in each meeting Plus: $19.95/month/host (or $17.95/month when billed annually) for up to 100 participants in each meeting Business: $29.95/month/host (or $26.95/month when billed annually) for up to 200 participants in each meeting Contact Cisco for more information on pricing, and for custom enterprise plans.

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Join.Me

4.3
(1,331)

Online conferencing and meeting tool

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Free
Price per month and billed on an annual per user basis. LITE: $10 You need fundamental tools for meetings with up to five people. PRO: $20 You need power and flexibility. You host lots of meetings – sometimes big & long. You need recording, schedulers, and more. BUSINESS: $30 You want it all, including key features for larger organizations.

Read more about Join.Me

Zoho Meeting

4.5
(482)

Web conferencing tool to host online meetings and webinars.

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Free
Free version: 5 participants with limited features. Free Trial (14-days): Fully functional with all features of professional edition. Subscription pricing is based on number of hosts and number of participants, starting at $3/month or $30/year for 1 host and 10 participants. (Meeting) 10 Participants - $3/month/host (Meeting) 25 Participants - $6/month/host (Meeting) 50 Participants - $9/month/host (Meeting) 100 Participants - $12/month/host (Webinar) 25 Attendees - $19/month/host (Webinar) 50 Attendees - $29/month/host (Webinar) 100 Attendees - $39/month/host (Webinar) 250 Attendees - $79/month/host

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VNC Connect

4.5
(81)

Simple, secure & powerful remote access and support software

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Free
VNC Connect offers a free trial for 30 days, after which the software is available across 2 pricing tiers. Pricing scales with functionality, the number of connected devices, and the number of technicians, as follows: Professional: Device Access - $3.39 per month per remote computer Instant Support - $16.99 per month per technician Enterprise: Device Access - $4.59 per month per remote computer Instant Support -$33.49 per month per technician Prices exclude local taxes. All plans are billed annually.

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GolfStatus

4.8
(34)

Golf course software for non-profit organizations

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Free
GolfStatus pricing starts at $299 per event and $0 for qualified partners.

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Wayk Now

4.7
(18)

Remote desktop and support tool for personal/commercial use

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Free
Wayk Now comes in two editions: Free and Enterprise. The Free Edition can be used for both personal and commercial purposes while the Enterprise Edition is a paid version which delivers a more complete feature set including unattended access, concurrent sessions and remote execution. Licenses start from $149.99 per user, per month.

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Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

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Free
Help Lightning pricing starts at $588/year/user for an expert license. Additional core services fees may apply. Contact Help Lightning directly for a custom price quote and to set up a demo.

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Remote Utilities

4.7
(11)

Remote support and access management solution

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Free
Remote Utilities offers a free license key for up to 10 remote PCs. Paid plans with one-time licenses include: Endpoint: $29 per endpoint (minimum purchase 10 endpoints). Starter: $99 per concurrent user. Mini: $249 per concurrent user. Pro: $499 per concurrent user. Site: $12K per organization.

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Helpshift

3.9
(26)

Digital customer service platform and ticketing system

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Free
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues that you resolve with Helpshift. Agents are completely free!

Read more about Helpshift

Mikogo

3.7
(28)

Show any screen content from your computer over the Web

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Free
Standard: $14/month (or $168 annually) for 1 single user license and 1 participant/session Professional: $16/month (or $192 annually) for 1 single user license and 25 participants/session Team: $48/month (or $576 annually) for 5 single user licenses and 25 participants/session

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Loop Email

4.6
(8)

An all-in-one team inbox

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Free
Starter: € 10 per user per month, €8 per user per month (billed annually) Pro: € 10 per user per month, € 16 per user per month (billed annually) Enterprise: Please contact Loop Email

Read more about Loop Email

ManageEngine Remote Access Plus

4.4
(9)

Enterprise remote support solution for system administrators

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Free
Contact ManageEngine for a personalized quote for cloud or on-premises solutions. The solution is available in 3 editions: Free, Standard, and Professional.

Read more about ManageEngine Remote Access Plus

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