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Alma Reviews

Reviews summary

Pros

I loved that our district made a deal to get a group purchase for ALMA so it made the price just perfect for us. ALMA looks beautiful and is an excellent tool.

Jacob N.

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I like the ease of keeping attendance and being able to email the parents. The parents like the ease of checking their children's grades and assignments.

Linda K.

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From the administration scheduling, it's seamless integration with Google Classroom, easy custom reports, on-line student registration and the awesome communication link with parents and students.

Mark B.

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Cons

It is difficult to adjust the settings of a class once assignments have been entered, and if an assignment is accidentally entered under a wrong category it alters the entire grade.

Zach W.

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I am having trouble learning the report card program. I am still receiving training for this but it seems very difficult to have to switch back and forth from one program to another.

Linda K.

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I don't like that there is no easy way for a parent to access a student's missing work, instead having to look through each class and assignment to see what has and has not been turned in.

Lauren B.

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Overall rating

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89%
positive reviews
89%
would recommend this app

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254 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Glad we're using Alma

Reviewed 2 years ago
Pros

Unlike other SIS's, Alma actually looks and feels like it was made in the 2010's. The system is solid, and has essentially every feature a smaller school like ours would want (and many more that we don't need to use). The gradebook is excellent, and it's easy to transfer classes and students from year-to-year. Their customer service has been great (we accidentally deleted multiple report cards in different places the other day and they quickly and helpfully solved our issue by restoring to a backup), and they are continually adding features and improving the platform. And the cost has been at least 50% less than quotes we were getting from major competitors. Many reasons to switch to Alma.

Cons

The latest transcripts update was helpful - there are still a couple of features we'd like on the transcripts front, but that's mostly because our school has a unique curriculum. This is totally just a personal preference, but I'd also like to be able to search for classes in the search feature in addition to contacts.

Vendor response

What incredible feedback, James! Thank you so much and we look forward building on all of your school's successes!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use and Functional

Reviewed 4 months ago

Alma has allowed us to improve our communications within the school and with parents and students. Parents and students can see middle school students' grades and assignments. We also use it to broadcast emergency messages such as snow day closings.

Pros

Alma is very easy to learn and to use. It has a lot of great features that make it flexible for the needs of different schools. Most importantly, the customer service is fantastic. They get back to you quickly, are helpful, even pleasant with some of my "stupid" questions to which I should know the answer and are open to ideas for improvements and new features.

Cons

Some may wish for an "all-in-one" SIS/LMS system. Alma is more an SIS+ with some features that would allow a school to get away without an LMS, but certainly not all the features one would find in a combined SIS/LMS system. However, I think this is a good thing, as it provides flexibility to meet the needs of particular schools. For example, we are a Google Classroom school and don't currently use a full featured LMS such as Schoology or Canvas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Alma is not providing teachers with and easy to use platform for grading, attendance, etc.

Reviewed 3 years ago
Pros

I like that I can look up any student in our school and see that student's schedule and current information.

Cons

1. Our students (Seniors especially) cannot get their current transcripts. This is troubling for many reasons. Perhaps the most important being their choices for scholarships and higher education will be affected by this. Students cannot apply for financial assistance through scholarships without current transcripts. I have personally spoken with at least three students who have missed out on scholarship...

Vendor response

Below we briefly address each of your concerns. But, because your satisfaction is our starting point, we will also follow-up for a deeper conversation about this. We want you to be elated with Alma! #1, 2, 3, 9, 10, 11) We do provide the functionality you're describing and would love to review each item with you. Based on the information you provided, these concerns may indicate further training...

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ivana B's Review

Reviewed 4 months ago
Pros

The software enables us to have all the data related to students, teachers, curriculum and assessment in one place. There are many things that are just "one click" tasks and things don't have to be re-done at the beginning of each school year. They can just be copied, transferred, modified... I also like that there is always a solution to everything, even if an option does not exist in the system, the support team helps find ways to make sure we get what we need.

Cons

There are some things that we would like to have. For example: the option to show attendance on the report card per class (as opposed to per day), or the option to include a digital signature on the cover. These are some tiny things that we have found ways to resolve, but we have communicated them with the support team and we feel confident that they take our feedback into consideration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Customer Support

Reviewed 4 months ago

We have really enjoyed the experience with ALMA. The support staff are very friendly, and if they don't have a solution to an issue, they work hard to find one. They are open to requesting additional options or features they may not currently have available. This makes me feel that they truly want to improve their product. We are very new to using ALMA, but they have proved so far that we made a good choice.

Pros

I don't have a lot to compare ALMA to, but I feel that the user interface is very intuitive. After light training, I felt that I was able to navigate the software with ease, and perform many of the functions without having to struggle to do so. The resources for questions called the "study guide" has really good searchable articles and videos that addressed almost every issue I had. If I couldn't find the answer, the support staff was quick to respond and help with a solution.

Cons

Education is so vastly different from one school to the next. On the similar needs of schools I think ALMA performs great, but for specific needs or differences they struggle to meet all our needs. Many times we have to find a work-around for issues we are having. I will add that this is very rare. A specific example is that we can search students by grade. We can search specific classes, but not the whole grade. There are times it would be beneficial to see all the students in one grade.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent, Comprehensive, and EASY TO USE

Reviewed 4 months ago

This has made running our school so much easier. I am so glad we switched from the old software.

Pros

We moved from PowerSchool to ALMA and it is sooooo much better! Everything is intuitive. No paying for extra training for everything. No extra modules being hawked to you every month. No need to pay for someone to "maintain" the software. It isn't some old Database software that you need to learn equations for. It looks wonderful, is easy to use, and super adaptable. All of the new additions...

Cons

Some things are still a little complicated but it comes with online instructions to help you along.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ALMA is what we were looking for....

Reviewed a year ago

This program has helped our students, staff, and parents utilize one student management system and use it to it's fullest potential. Each people group is able to pull from the system the vital information they need; some need more than others and the program has addressed all levels of information and all levels of user. That was important to us as we needed something that our staff could use to keep track of vital demographics, our teachers could use to track student grades and assignments and yet parents and students could log on and keep track of grades, test assessments and missing assignments. It meets the needs of every level.

Pros

This product is very easy to use, in real time and easy to understand. Novel users can open up this SIS program and navigate in order to find the information they are looking for.

Cons

We were one of the first public schools to sign on with ALMA, therefore we have evolved with the company. There have been some growing pains as we have evolved. The tech support teams have been gracious and very helpful in keeping us up to speed and rolling.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review for Teachers

Reviewed 4 months ago

I have had a good overall experience with Alma. They have focused on having good customer service and it has worked out well from my perspective as a teacher.

Pros

This is a pretty good product, not perfect, but good. The most useful part here is the link to google classroom for grading. This helps me be able to give feedback in one place and have it connected to my students and their parents. The parts that would be nicer for our specific use would be if Alma would be able to be linked to Atlas, Inc. this is what our school uses for different organizational goals.

Cons

There have been a few glitches in the system that our administration has run into. First dealing with the report cards for 6th grade did not work out with the Semester 1 Reports. So we had to give the parents the Nine weeks report cards for our school. The one part that is disappointing is the link does not work with standards based grading. This problem does not stem from Alama, but is from Google not doing standards based grades. Other than that it has worked much better than the Power School System we had in place before.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Alma Review

Reviewed 4 months ago

Overall this has been a great student management system from the teacher perspective. It was easy to learn, and just takes some time to get used to the new/different features after transitioning from a different system.

Pros

Alma is very user friendly; you can figure it out without much training at all. The gradebook has great color coding and customization options. Many features have streamlined options such as the "mark all present" for attendance.

Cons

Alma does not currently have the ability to link standards to gradebook assignments in a way that categorizes sub-scores on report cards. I also wish it had features such as a "fill-down" button for gradebook assignments. There's also my multiple "click-steps" to entering a a score in the gradebook, which is tedious at times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We are happy with Alma

Reviewed 4 months ago

We are very pleased with Alma and the implementation process.

Pros

Its ease of use is perfect, Easily adaptable to our school environment.

Cons

there are a few minor features that are missing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great user interface

Reviewed 3 months ago

The transition from a different software was pretty smooth. Support has been helpful. Our teachers are happy with the system. Parents haven't complained. No real hidden fees (unless we want to have them add custom fields or custom reports). We are happy with Alma, and looking forward to ongoing development of additional functionality.

Pros

Alma has a great user interface! It is much more intuitive, FUN, and easy to use than the software we were using previously. It really shines in the LMS arena. Our registrar is very happy with how the class configuration, grades, report cards, etc. work in Alma. Our teachers appreciate the ease of use and the integration with Google Classroom. Our parents appreciate not having to pay for the app. We appreciate that so far there aren't a lot of extra add-ons that you have to pay for. The pricing tiers are very straightforward. They roll out new features/functionality regularly.

Cons

Because Alma started as an LMS and added SMS/SIS functionality, you can see that it shines the most in LMS functions. There have been quite a few data fields that we were accustomed to using in our old system that do not exist in Alma. You can pay extra to have them developed/added, but there is no way to do that yourself. As for reports, there are good default reports in the system, and you can do...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful - 21st Century - Highly Recommended

Reviewed 3 months ago

When you have been with company for years is it hard to make a switch. From day one Alma made our transition to their software painless. Lets face it, people do not like change, especially a secretary that has been here for 30 years. Alma made it easy with their robust training and support our secretaries were smiling "like the butchers dog" The days of our principals spending all summer creating a master schedule are over. Alma's schedule builder is amazing! Overall I would highly recommend Alma and If they continue to stay on the cutting edge of innovation we will never need to make another switch.

Pros

There are so many GREAT features about Alma, to list just one is hard to do. I love the feed back that I receive from parents, teachers and administrators stating what they love about Alma. As an technology administrator you only hear when something is not working. Alma provides so many easy to use features everyone loves it. From the administration scheduling, it's seamless integration with Google Classroom, easy custom reports, on-line student registration and the awesome communication link with parents and students.

Cons

Well there really isn't anything I do not like about Alma, they continually update and add new designs and innovation to it's all inclusive student accounting system. Understandably some suggested features take longer to add then others.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Moving in good directions

Reviewed 3 months ago

Far better than any other software I’ve used to manage classes, but still approaches the problem from an administrative, quantitative standpoint, rather than a student development standpoint.

Pros

There are concessions made to narrative evaluation, which is great for an alternative school. Each block, the system gets cleaner and easier to handle as we write our evaluations for the kids, and, since our output is so much more complex than a single letter grade, it’s really important that the cognitive overhead for each evaluation be as small as possible. I’m really gratified that Alma continually improves this aspect.

Cons

Touchscreen integration is clunky but getting less so. It’s often hard to see what I’m doing, as column headers disappear as I scroll. There are a bunch of interface elements like this that make interactions awkward or repetitive, which induces frustration and boredom, which leads to errors. It feels like evaluations are 90° off. I want to be able to evaluate a student, but it’s easiest to evaluate...

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  • Ease of use
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  • Likelihood to recommend10/10

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A solid Student SIS

Reviewed a year ago

They are a fantastic company with a bright future ahead of them. I'm happy to support them, enjoy using their product, and appreciate their customer service.

Pros

The main selling point from Alma was the ease of use. Out of all of the systems I've demoed and tried, it was easily the easiest to log in, poke around, and figure out how to do what I needed to do with minimal training. The second selling point is their customer service. Absolutely top notch. Their people are friendly, very responsive, and (most importantly) humans. I enjoy talking to them! I can...

Cons

Probably the biggest issue that I face regularly is that their district level stuff isn't as fleshed out as I would like it to be. Many of the cool features that are available at each of the schools I manage can't be done in the district portion, aggregating all data and whatnot. I've been told they are working on that stuff though!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great value, excellent support

Reviewed a year ago

Our biggest benefit with Alma in the last two years was when they implemented their online enrollment process. At the time, we were considering moving from Alma to PowerSchool to gain this function as we were still doing paper application and enrollment. PowerSchool was quoting $20,000 to provide this, and that was a discounted price! Alma's online enrollment was brand new, but I spent a month going through their Study Guide to create our first process. The online support was a huge help! At the end of that 30 days, I was able to confidently recommend to our Head of School that we say "no" to PowerSchool and stick with Alma. This feature and many others have only improved since then. We appreciate that Alma charges us less and lets us create this and other processes for ourself.

Pros

The support for Alma is exceptional! As I am learning to use different features the Help guides & live support answer all my needs in a timely manner. I brag on the Alma support to other companies who are not as helpful. I also appreciate how Alma listens to my suggestions for improvements. In the almost two years I have used the product, I have seen many of the features I have asked for being implemented. I get a regular email (weekly or bi monthly) that updates me on new features and almost every time, there is something there that I have been wanting. You've got to love a company that listens to and responds to its customers.

Cons

Alma has added many features that I didn't even know I wanted - thank you! The only feature they do not yet have is a way to accept and charge for payments. We can track financial info on Alma, but cannot have it accept funds. That would be a huge thing for us because we could eliminate using a separate program for this feature - we actually use two: MySchool and TADS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A flexible and responsive product. Unbelievably effective and efficient.

Reviewed a year ago

We have reduced our printing costs, improved communication with parents, and successfully submitted our PIMS state reports. Communication with Alma has been great! The online resources and chat feature are very effective. Chat is answered within 10 minutes, often in less time. They have been responsive to our needs. Feedback from the teachers about their use of Alma has been very positive.

Pros

The user interface is very intuitive. Everything is where one would expect it to be within the program. Migration to Alma from our previous SIS was so straight forward and seamless that I was not sure the SIS was going to be ready on schedule. It was ready on schedule and very few issues have been encountered. Issuing digital report cards is very easy and our parents love it. We also communicate with our parents on a regular basis by using the email feature in Alma. Parents also have expressed satisfaction with the parent portal for checking their student's grades. Teachers find it very easy to use the gradebook.

Cons

Any concerns/needs we have expressed to Alma have resulted in instant inquiry and potential solutions.

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Great Support!

Reviewed a year ago

We have always had great success with Alma. They are supportive, friendly, and responsive.

Pros

The customer service reps are always kind and supportive. They are quick to respond and ready to help out. They even change their software based on suggestions.

Cons

There is nothing that I find to be the least liked about this software. They are always willing to help and update.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GETALMA for International Schools

Reviewed a year ago

I’m very satisfied with the overall performance of GetAlma, and I highly recommend it!

Pros

1) The features that where the most impactful: -Attendance and Report Cards 2.) Is the product easy to use? -The learning curve was a little steep in the beginning, but because of fantastic customer support, all concerns were quickly answered and solutions were given/suggested that solved the problems. 3.) Was the integration with your existing business processes easy? -Teachers found it easy to use overall.

Cons

1.) Are there features you feel are missing or could be improved? a.) Finer granular control over the lay-outing of the templates. b.) Ability to add drop-down dates in some places. c.) Manual inputting of each teacher’s class schedules for all grade levels is tedious. Alma should have a built-in feature of uploading .CSV files for creating and updating class schedules instead of using an optional...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great SIS For Small Schools

Reviewed a year ago
Pros

Alma is the most user-friendly SIS I've ever used. It's intuitive for admin, teachers, students, and families. The simplicity of it makes it very easy to navigate. Still, it's functionality is complete, especially for a small school. I have experience with some of the larger, more well-known systems, and they always felt clunky and hard to figure out if you didn't have a deep tech background. Amplify is easy to use out of the box.

Cons

My biggest complaint is that I wish the student ID was on every report available. I sometimes have to do a v-lookup to populate this info, which is an extra step. Also, I love that their support staff is readily available on chat. They sometimes even reply at night and on weekends! Sometimes though, I wish I could pick up the phone and call them for a more complicated question.

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Shifting to Alma has positioned us well as we transition our district to competency based learning.

Reviewed 3 years ago
Pros

Alma has a modern interface that is intuitive for our users with all of the information they need right at their fingertips, or one screen away. The student/parent portal is informative and is enabling us to move toward a more paperless registration process. Our teachers love the communication tools built into their grade book that enable them to immediately reach out to a student and their parents...

Cons

There were a few features I would have like that did not come "out of the box" such as robust reporting tools, and built-in scheduling tools. That said, Alma has worked to integrate those into the system and future users will not have that problem. The one other piece that I believe is in process is updating the transcript system so that it employs the same interface as the report card generator.

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Love Alma

Reviewed a year ago

My overall experience has been great. As I was the one pressured to find a SIS software program for our organization, I am glad that I decided to go with Alma. I didn't know what the outcome would be but I am happy in the decision that I made.

Pros

It is very user friendly. It has everything that our school needs. It is also syncs data with other programs we use within our school.

Cons

There is nothing I least like about the software. If there is a change I would like to see made, all I have to do is contact customer care and they will reach out to their engineers to see if its possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Alma Software - The Superstar of Student Information Systems!

Reviewed 2 years ago
Pros

Alma's ease of use for all stakeholder is top notch. Teachers, parents, students and office personnel can easily navigate through this platform with minimal clicks, all the tools and information you need as a user are right there in front of you. You no longer have to click 4 layers deep to find what you are looking for. Alma also provides an easy way to communicate with all stakeholders. While in...

Cons

Alma's reporting section for state reports and other school information reports still needs to develop. As time goes on I believe Alma will continue to make improvements in this area. Reports are currently available in a a basic excel or csv files. These files work for what we need, but I feel this area could develop more in the future.

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It took a little getting used to at first, but I really ended up liking it.

Reviewed 3 years ago
Pros

First of all, I liked how often improvements were made throughout the year. It seemed that ALMA was always looking for ways to continue to improve the software in order to make it more user friendly. As a PE teacher, my grading system is quite different from the classroom teacher. I have 19 different classes (K-6) with about 30 students in each class. Each class would attend PE 2x each week. At first, it was very arduous to submit all the grades, one student at a time, at the end of each term. One of the improvements that occurred during this past school year, was to be able to submit an entire class's grades at the same time! That one change lightened my work load tremendously! And made it so I looked forward to doing grades instead of dreading it!

Cons

As I became more familiar with the features of the software, I became more comfortable using it, but I regret that it took me into my 2nd year using it, to become the most comfortable. Even so, the thing I liked the least about using this software was when I needed to make changes to the lesson details and maneuvering around the different tabs was a but cumbersome to have. Too many steps to have to make the changes I needed to. Hope that makes sense. Thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Alma: A Teacher's Point of View

Reviewed 2 years ago

Our overall experience has been satisfactory. We rarely have the "drama" we dealt with when using our previous software. Keeping up to date more quickly and making changes to make the teacher use more efficient and faster would be of big help.

Pros

Our school was first drawn to Alma because it combined a good software to meet student, parent, and teacher needs with great value. Customer service is fantastic. If any of us ask an online question, help is quick.

Cons

Alma takes a long time to keep up with the times. For example, we have used it several years, but they just added the ability to enter a score on one student's grade book for a given assignment, and then hit enter, and then an automatic opening to the next student's grade to enter. In effect, it now performs well with a number key pad. Entry was singularly entered one a time which was so slow. In addition, there should be a quicker way to approve report cards. Finally, because we want students to monitory their grades, it would be helpful for them to have their own password access for limited viewing, keeping the parent password private for fuller access.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service and Attractive Design

Reviewed 4 months ago

Excellent communication with between admin, staff and school families. A plethora of helpful articles and a very responsive tech support make Alma very easy and satisfying to use.

Pros

Alma has a very clean aesthetic with intuitively easy to use. The customer service is top-notch. Even during the pandemic, the response time has been exceptional. The techs are supportive, humorous, collegial, yet professional. Really happy with this platform.

Cons

I am looking forward to their continued build-out of the transcript function of their platform. They register all suggestions with their engineers, and once they get enough "up votes" they add them to the next roll-out. Can't ask for a more egalitarian system of continuous improvement.

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