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GUIDEcx
5
48
4
13
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client onboarding and project management software
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GUIDEcx - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
GUIDEcx overview
What is GUIDEcx?
GUIDEcx is a client onboarding and project management software designed to help businesses across automotive, finance, education, and other sectors streamline the customer experience and engagement operations. The application enables employees to interact with clients, manage tasks, and automate workflows via a unified portal.
It lets professionals send invitations to internal resources, customer experience (CX) teams, and third-party vendors to collaborate on projects. Features of GUIDEcx include automated reminders, an activity dashboard, custom templates, reporting, training management, and more.
GUIDEcx offers an API, which lets businesses integrate the system with several third-party platforms such as Slack, HubSpot, Salesforce, Jira, and more.
GUIDEcx’s user interface
GUIDEcx pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.6
Customer support
4.9
Reviews sentiment
What do users say about GUIDEcx?
Some of our customers interact with technology on an infrequent basis and had some some confusion when they first were introduced to GuideCX, but GuideCX has since made updates to what customers can see and limiting their visibility has helped with the transition.
Select to learn more
Who uses GUIDEcx?
Based on 64 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GUIDEcx's key features
Most critical features, based on insights from GUIDEcx users:
All GUIDEcx features
Features rating:
GUIDEcx alternatives
GUIDEcx integrations (6)
Integrations rated by users
We looked at 64 user reviews to identify which products are mentioned as GUIDEcx integrations and how users feel about them.
Integration rating: 4.5 (7)
“Salesforce has been our CRM for years.”
Adam L.
Director
Integration rating: 4.0 (6)
Integration rating: 5.0 (4)
Integration rating: 4.0 (3)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 3.0 (2)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
Other top integrations
GUIDEcx customer support
What do users say about GUIDEcx customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GUIDEcx customer support.
Widely noted by reviewers, the support team is extremely responsive, helpful, and quick to resolve issues or answer questions.
A minority of users mention some features are hard to use despite support, and implementation help may come at an extra cost.
Support options
Training options
To see what individual users say about GUIDEcx's customer support, check out the review snippets below.
“Now since GuideCX is for on-boarding I expect them to be good at that but so far they have been really on point - quick to respond to my questions, great at helping me, seems like the answer is yes to most of my requests, etc. ”

Amber F.
Project Manager
“Some of our customers interact with technology on an infrequent basis and had some some confusion when they first were introduced to GuideCX, but GuideCX has since made updates to what customers can see and limiting their visibility has helped with the transition.”
Andrew F.
Strategic Account Manager
“It's impossible to utilize to the fullest and when visiting the site on my phone it's nearly impossible to view the notes and respond”
Coco W.
Senior Solutions Specialist
“Our team has been unable to use the Recipe Builder in all the ways we originally had hoped as we just can't figure out how it works.”
Sage S.
Director of Implementation












