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Capacity

Artificial Intelligence-based knowledge management solution

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Capacity Alternatives

How do Capacity alternatives compare?

Zendesk and Vivantio stand out as its top competitors based on similarity, popularity and user reviews. When comparing Capacity to its top 100 alternatives, monday.com has the highest rating, with Pipedrive as the runner-up, and Capacity ranking 81st place. Zendesk has the most reviews with a total of 2,568, while Capacity has 11. Users say Freshdesk tops the list for value for money followed by Pipedrive, while Capacity comes in 83rd. Users also say Pipedrive and monday.com are the easiest to use, while Capacity takes 81st place.

What are the top 5 alternatives to Capacity?


Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1
4.1

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

58

196

99

features in common

58

features in common

Zendesk's unique features

  • Computer Telephony Integration

  • Revenue Management

  • Complaint Management

  • Problem Management

Capacity's unique features

  • Optical Character Recognition

  • Remote Access/Control

  • IT Asset Management

  • Approval Process Control

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.1

4.1

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

31

96

99

features in common

31

features in common

Vivantio's unique features

  • Capacity Management

  • Client Portal

  • Secure Login

  • Forecasting

Capacity's unique features

  • Document Storage

  • Mobile App

  • Unattended Automation

  • Customer Segmentation

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.6

4.1

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

51

190

99

features in common

51

features in common

LiveAgent's unique features

  • Timer

  • Remote Support

  • Computer Telephony Integration

  • On-Demand Recording

Capacity's unique features

  • Mobile App

  • Contextual Guidance

  • Approval Process Control

  • Customizable Dashboard

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.1

4.1

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

55

358

99

features in common

55

features in common

Bitrix24's unique features

  • Price and Cost Calculations

  • CRM

  • Ring Groups

  • Import Tasks

Capacity's unique features

  • Pre-Configured Bot

  • Machine Learning

  • Remote Access/Control

  • Chatbot

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.5

4.1

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

42

97

99

features in common

42

features in common

elevio's unique features

  • Website Integration

  • Real-time Consumer-facing Chat

  • Website Analytics

  • Learning Management

Capacity's unique features

  • Pre-Configured Bot

  • Machine Learning

  • Search/Filter

  • Optical Character Recognition

Pipefy

4.6
(259)

the Work Management platform

Pricing

Starting from

$18/month

Value for money

4.5

0.4

4.1

What users say about Pipefy's value for money

The overall experience is good, we are satisfied with the cost-benefit ratio offered.

LD

Lucas D.

As a seller, some difficulties (materials, price). As a referral partner it was very good, but I was surprised by an email ending our agreement.

TA

Thiago A.

Total

39

151

99

features in common

39

features in common

Pipefy's unique features

  • Create Subtasks

  • Issue Management

  • Goal Setting / Tracking

  • Discussions / Forums

Capacity's unique features

  • Usage Tracking/Analytics

  • Health Score

  • Appointment Management

  • Machine Learning

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.4

4.1

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

55

168

99

features in common

55

features in common

Zoho Desk's unique features

  • Time & Expense Tracking

  • Lead Nurturing

  • Help Desk Management

  • Batch Communications

Capacity's unique features

  • Unattended Automation

  • Business Process Control

  • Approval Process Control

  • Customizable Dashboard

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

45

109

99

features in common

45

features in common

Heyday's unique features

  • Lead Capture

  • eCommerce Management

  • Inbox Management

  • Lead Nurturing

Capacity's unique features

  • CMDB

  • Unattended Automation

  • Remote Access/Control

  • Business Process Control

Front

4.5
(204)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.1

4.1

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

41

120

99

features in common

41

features in common

Front's unique features

  • Chat/Messaging

  • Issue Tracking

  • Reminders

  • Authentication

Capacity's unique features

  • CMDB

  • Health Score

  • Business Process Control

  • Mobile App

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

Pricing

Starting from

$65/month

Value for money

4.4

0.3

4.1

What users say about HarmonyPSA's value for money

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

NT

Natalie T.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

JV

Jason V.

Total

51

332

99

features in common

51

features in common

HarmonyPSA's unique features

  • Prospecting Tools

  • Project Tracking

  • Shared Contacts

  • Customization

Capacity's unique features

  • For Healthcare

  • Complaint Monitoring

  • Contextual Guidance

  • Optical Character Recognition

monday.com

4.6
(2,3k)

Project Management Made Easy

Pricing

Starting from

$29/month

Value for money

4.3

0.2

4.1

What users say about monday.com's value for money

It had a fairly clean and organized design. It was easy to use and the price was good for what we needed.

GR

Greg R.

I tried out Monday.com because I saw ads for it on the subway. It has a lot of great functionality for scheduling and project manager, but the cost is out of our reach at this point.

AR

Anonymous Reviewer

Total

57

514

99

features in common

57

features in common

monday.com's unique features

  • Data Visualization

  • Supports Agile

  • Staff Calendar

  • Task Tagging

Capacity's unique features

  • Projections

  • For Developers

  • Predictive Analytics

  • Live Chat

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.3

4.1

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

41

89

99

features in common

41

features in common

Wix Answers' unique features

  • Support Ticket Tracking

  • Proactive Chat

  • Call Routing

  • Help Desk Management

Capacity's unique features

  • Document Storage

  • Unattended Automation

  • Chatbot

  • Projections

EngageBay

4.7
(71)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.7

4.1

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

36

203

99

features in common

36

features in common

EngageBay's unique features

  • Performance Management

  • Milestone Tracking

  • Account Management

  • Transfers/Routing

Capacity's unique features

  • For Healthcare

  • Virtual Personal Assistant (VPA)

  • Machine Learning

  • Full Text Search

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.2

4.1

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

42

131

99

features in common

42

features in common

Genesys Cloud's unique features

  • Call Recording

  • Accounting Integration

  • Text to Speech

  • IVR / Voice Recognition

Capacity's unique features

  • Cataloging/Categorization

  • Pre-Configured Bot

  • Business Process Control

  • Mobile App

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.3

4.1

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

48

126

99

features in common

48

features in common

Freshdesk's unique features

  • Categorization/Grouping

  • Customer Activity Tracking

  • Chat/Messaging

  • Widgets

Capacity's unique features

  • Pre-Configured Bot

  • Mobile App

  • For Developers

  • Chatbot

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1
4.1

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

45

195

99

features in common

45

features in common

Salesforce Service Cloud's unique features

  • Utility Billing

  • Conferencing

  • Audit Trail

  • Accounting Integration

Capacity's unique features

  • Content Management

  • Unattended Automation

  • Onboarding

  • Optical Character Recognition

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.4

4.1

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

AR

Anonymous Reviewer

Total

43

148

99

features in common

43

features in common

Freshservice's unique features

  • Asset Tracking

  • Multi-Channel Management

  • Multi-Location

  • Configuration Management

Capacity's unique features

  • Communication Management

  • Macros/Templated Responses

  • Chatbot

  • Projections

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

Pricing

Starting from

$25/month

Value for money

4.8

0.7

4.1

What users say about SeamlessDesk's value for money

Cost benefits, customizability, great support. We will be sticking with Seamlessdesk for the foreseeable future, it's a great product.

BE

Brad E.

Ease of use, great price, and awesome customer support. Emailed support several times and got a quick, helpful response.

DS

Dillon S.

Total

40

124

99

features in common

40

features in common

SeamlessDesk's unique features

  • Maintenance Scheduling

  • Progress Tracking

  • Commenting/Notes

  • Inventory Management

Capacity's unique features

  • Content Management

  • Unattended Automation

  • Onboarding

  • Optical Character Recognition

SolarWinds Service Desk

4.6
(515)

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5

0.4

4.1

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

33

109

99

features in common

33

features in common

SolarWinds Service Desk's unique features

  • Asset Tracking

  • Monitoring

  • Contact Management

  • Asset Management

Capacity's unique features

  • Content Management

  • Machine Learning

  • Complaint Monitoring

  • Multi-Channel Data Collection

Pricing

Value for money

4.5

0.4

4.1

What users say about InvGate Service Desk's value for money

We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.

FA

Fernanda A.

It is worth investing in an application of these characteristics.

AR

Anonymous Reviewer

Total

35

86

99

features in common

35

features in common

InvGate Service Desk's unique features

  • Dashboard Creation

  • Service Level Agreement (SLA) Management

  • Project Time Tracking

  • Activity Tracking

Capacity's unique features

  • Cataloging/Categorization

  • Natural Language Processing

  • Health Score

  • Optical Character Recognition

JIRA Service Management

4.4
(264)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.1

4.1

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

35

97

99

features in common

35

features in common

JIRA Service Management's unique features

  • Prioritization

  • Cost Tracking

  • Network Monitoring

  • Real Time Reporting

Capacity's unique features

  • Cataloging/Categorization

  • Natural Language Processing

  • Pre-Configured Bot

  • Appointment Management

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Pricing

Starting from

$19/month

Value for money

4.5

0.4

4.1

What users say about Alloy Navigator's value for money

The best part of it was cost. We looked at several other products ranging from cost to functionality to find Alloy provided more for less.

RO

Ron O.

Alloy doesn't cost a lot and he's making a pretty good job.

at

allan t.

Total

47

200

99

features in common

47

features in common

Alloy Navigator's unique features

  • Audit Trail

  • Testing/QA Management

  • Scheduled / Automated Reports

  • Archiving & Retention

Capacity's unique features

  • Health Score

  • Appointment Management

  • For Developers

  • Onboarding

BOSSDesk

4.6
(95)

BOSS Solutions a FrontRunner in Help Desk Software

Pricing

Starting from

$19/month

Value for money

4.7

0.6

4.1

What users say about BOSSDesk's value for money

Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price.

JB

Jeff B.

Cost friendly and efficient application for helpdesk and asset management.

AR

Anonymous Reviewer

Total

39

116

99

features in common

39

features in common

BOSSDesk's unique features

  • Email Alerts

  • Barcode / Ticket Scanning

  • Device Auto Discovery

  • Compliance Management

Capacity's unique features

  • For Healthcare

  • Complaint Monitoring

  • Business Process Control

  • Appointment Management

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

29

65

99

features in common

29

features in common

FAQ Bot's unique features

  • Event Triggered Actions

  • Customer Experience Management

  • Chat/Messaging

  • Widgets

Capacity's unique features

  • Content Management

  • Machine Learning

  • Complaint Monitoring

  • Graphical Workflow Editor

Centralpoint

4.7
(6)

Digital experience platform & content management solution

Features

Total

50

220

99

features in common

50

features in common

Centralpoint's unique features

  • Question Library

  • Drip Campaigns

  • Discussions / Forums

  • Multi-Domain

Capacity's unique features

  • Pre-Configured Bot

  • Multi-Channel Communication

  • Task Management

  • Contextual Guidance

Tribe

4.7
(71)

Cloud-based community platform for branded communities

Pricing

Starting from

$85/month

Value for money

4.7

0.6

4.1

What users say about Tribe's value for money

We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Monica D.

Easy to use, modern design, fair pricing, and lots of useful integrations.

Monica D.

Total

28

67

99

features in common

28

features in common

Tribe's unique features

  • Personalization

  • Blogs

  • Content Creation

  • Widgets

Capacity's unique features

  • Workflow Configuration

  • Multi-Channel Communication

  • Unattended Automation

  • Integration into Third Party Applications

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Pricing

Starting from

$59.95/month

Value for money

4.8

0.7

4.1

What users say about Preferred Patron Loyalty's value for money

It is powerful but simple, low cost but it works wonders, we liked that they had the free trial shows how capable this platform can be, you can create marketing campaigns through sms.

Luimer D.

The Preferred Patron Loyalty products allows any size business to cost effectively implement a Reward Program to both keep and increase their customers' loyalty.

KW

Kevin W.

Total

29

108

99

features in common

29

features in common

Preferred Patron Loyalty's unique features

  • Member Portal

  • Discount Management

  • Categorization/Grouping

  • Contact Management

Capacity's unique features

  • Pre-Configured Bot

  • Optical Character Recognition

  • Mobile App

  • AI/Machine Learning

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

Features

Total

23

52

99

features in common

23

features in common

SmartKarrot's unique features

  • User Defined Attributes

  • Template Management

  • Real Time Analytics

  • Engagement Analytics

Capacity's unique features

  • CMDB

  • Complaint Monitoring

  • Document Storage

  • Alerts/Notifications

Thought Industries

4.6
(68)

Powering the Business of Learning

Pricing

Value for money

4.4

0.3

4.1

What users say about Thought Industries' value for money

Great solution for revenue focused learning businesses.

MB

Matthew B.

I love that we're able to offer some education for free, and other courses at a cost for users.

Abbie D.

Total

39

148

99

features in common

39

features in common

Thought Industries' unique features

  • Real Time Analytics

  • Storyboarding

  • Training Administration

  • Scheduled / Automated Reports

Capacity's unique features

  • Email Management

  • Complaint Monitoring

  • Projections

  • Multi-Channel Communication

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6000/month

Value for money

4.5

0.4

4.1

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

40

113

99

features in common

40

features in common

Quiq Messaging's unique features

  • Chat/Messaging

  • File Sharing

  • Offline Form

  • Contact Management

Capacity's unique features

  • Knowledge Management

  • Content Management

  • Machine Learning

  • Complaint Monitoring

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

20

40

99

features in common

20

features in common

Yonyx's unique features

  • Lead Management

  • Call Scripting

  • Opportunity Management

  • HR Management

Capacity's unique features

  • CMDB

  • Unattended Automation

  • Pre-Configured Bot

  • Alerts/Notifications

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.1

4.1

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

35

84

99

features in common

35

features in common

Dixa's unique features

  • Caller ID

  • Customer Service Analytics

  • Real-time Updates

  • Contact Database

Capacity's unique features

  • Cataloging/Categorization

  • Natural Language Processing

  • Pre-Configured Bot

  • Projections

ThinkOwl

(0)

Customer service powered by AI

Features

Total

29

40

99

features in common

29

features in common

ThinkOwl's unique features

  • Customer Experience Management

  • Chat/Messaging

  • Contract/License Management

  • Action Management

Capacity's unique features

  • Usage Tracking/Analytics

  • Complaint Monitoring

  • Communication Management

  • Forms Management

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

26

78

99

features in common

26

features in common

Canfigure's unique features

  • Depreciation Management

  • Prioritization

  • Ratings / Reviews

  • Supplier Management

Capacity's unique features

  • Cataloging/Categorization

  • Unattended Automation

  • Pre-Configured Bot

  • Graphical Workflow Editor

HaloITSM

4.6
(18)

ITSM solution for managing incidents & assets

Pricing

Starting from

£25/month

Value for money

4.6

0.5

4.1

What users say about HaloITSM's value for money

Great service desk, great price and a super team. What more could you want.

SC

Shane C.

Cost effective IT Service Management Software.

JK

Jayne K.

Total

40

98

99

features in common

40

features in common

HaloITSM's unique features

  • Customizable Forms

  • Configurable Workflow

  • Prioritization

  • Issue Management

Capacity's unique features

  • For Healthcare

  • Unattended Automation

  • Chatbot

  • Projections

USU Knowledge Center

4.7
(13)

Knowledge Management Platform for Customer Service

Features

Total

24

40

99

features in common

24

features in common

USU Knowledge Center's unique features

  • File Management

  • Version Control

  • Categorization/Grouping

  • Multi-Language

Capacity's unique features

  • Document Storage

  • Machine Learning

  • Complaint Monitoring

  • Process Change Tracking

Atera

4.5
(192)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.6

4.1

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

29

109

99

features in common

29

features in common

Atera's unique features

  • Customer Accounts

  • Simple Network Management Protocol (SNMP)

  • Service Reporting

  • Compliance Management

Capacity's unique features

  • Pre-Configured Bot

  • Mobile App

  • Macros/Templated Responses

  • AI/Machine Learning

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Pricing

Value for money

4.0

0.1

4.1

What users say about ChangeGear's value for money

Cost is very reasonable. It's is the most important determining factor to why we recommend ChangeGrear to our organization.

LN

Laetitia N.

The software is also easy to maintain. It's pretty much set it and forget it other than licensing changes each year.

AR

Anonymous Reviewer

Total

29

86

99

features in common

29

features in common

ChangeGear's unique features

  • License Management

  • Charting

  • Performance Monitoring

  • SMS Messaging

Capacity's unique features

  • Content Management

  • Mobile App

  • Complaint Monitoring

  • For eCommerce

BAAR

4.5
(2)

Cloud-based business workflow automation software

Features

Total

37

64

99

features in common

37

features in common

BAAR's unique features

  • Web/Mobile App Development

  • Multi-Language

  • Rules-Based Workflow

  • Requirements Management

Capacity's unique features

  • Knowledge Management

  • Content Management

  • Multi-Channel Communication

  • Health Score

Ushur

4.6
(14)

Conversational AI platform for finance industry

Features

Total

14

22

99

features in common

14

features in common

Ushur's unique features

  • Multi-Language

  • Auto-Responders

  • Order Tracking

  • Engagement Analytics

Capacity's unique features

  • Secure Data Storage

  • Virtual Assistant

  • Email Management

  • Cataloging/Categorization

ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service