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Conversational AI Platform Software with Data Extraction (2026)

Last updated: April 2026

Conversational AI Platform Software Key Features

    Based on 574 user opinions, we identified 6 features that are important for any product in Conversational AI Platform Software

  • Chatbot

    AI-based platform which conducts a conversation via auditory or textual methods

    Average user rating

    4.7

  • Chat/Messaging

    Communicate using direct chat or messages within the system

    Average user rating

    4.7

  • Lead Capture

    Automatically identify and save contact information of potential customers

    Average user rating

    4.9

  • Reporting & Statistics

    Collection, analysis & representation of numerical data and generation of reports to understand various patterns

    Average user rating

    4.6

  • Activity Dashboard

    Dashboard to view the status of ongoing processes, identify current incidents and track past activities

    Average user rating

    4.6

  • Real-Time Analytics

    Analyze and gain insights into data in real-time

    Average user rating

    4.9
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Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

40 software options

Pipedrive logo

Cloud-based CRM solution for salespeople

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Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

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Qlik Sense logo

End-to-end data analytics platform

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Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. It supports a full range of users and use-cases across the life-cycle from data to insight.

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Jobin.cloud logo

All-In-One tool to Find and Engage People

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Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

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Drift logo
Category Leaders

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Genesys Cloud CX logo
Category Leaders

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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ChatBot logo

Easy to use chatbot platform for business

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ChatBot uses AI to help you better support, engage, and sell across channels. Build AI chatbots without coding.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

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AI Receptionist and North America-based human receptionists respond 24/7 to inquiries. We capture & convert leads, and assist clients. We offer the superior experience of an in-house receptionist, backed by powerful AI to achieve accuracy and efficiency without losing the human touch.

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Y Meadows logo

Automate support requests that are slowing your team down!

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Y Meadows helps enterprises serve their customers and employees faster and more effectively than ever before using AI and custom NLP models to automate tasks that slow them down. For example, Y Meadows AI solution can automatically route, enrich, and resolve messages with zero human intervention!

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Reecall logo

Making every conversation a source of growth

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Customer service and inbound call automation with conversational AI and Intelligent Virtual Assistant.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Appen logo

Artificial intelligence (AI) & machine learning (ML) tool

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Appen is the global leader in AI training data. We power AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen.

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JeffreyAI logo

Sales and marketing automation & acceleration solution.

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JeffreyAI is a sales and marketing automation & acceleration solution that empowers sales leaders to build stronger customer relationships and boost revenue effortlessly.

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Exceed.ai logo

AI-Powered Virtual Assistant for Sales & Marketing Teams

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Exceed.ai automates conversations with leads at scale over email and chat. Unlike other conversational marketing platforms, Exceed uses AI to analyze lead intent & respond with the right message. Exceed engages every lead and qualifies, follows-up and books meetings for your sales team.

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Heyday logo

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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HumanFirst logo

NLP solution for analyzing natural language data via prompts

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HumanFirst is a natural language processing (NLP) solution that helps transform natural language data into business insights and artificial intelligence (AI) training data.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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Talla logo

AI-powered automation solution for streamlining support

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Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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SAS Viya logo

Cloud native AI and analytics platform

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SAS Viya is a cloud-native data and artificial intelligence platform designed to support analytics workflows across organizations. The platform features data management capabilities that provide access to multiple data sources with built-in governance and lineage tracking. It includes machine learning, statistical modeling, and data mining tools accessible through both visual and code-based interfaces, along with SAS Viya Copilot for AI-assisted tasks.

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Users also considered
Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Users also considered
Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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DataGPT logo

The world’s first Conversational AI Analyst

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DataGPT: The First conversational AI Data Analyst.

A fully autonomous chatbot with memory, capable of answering complex questions like "why did this happen?" and having any data-related conversation.

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Users also considered
User Copilot logo

ChatGPT-powered conversations AI solution

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Get instant answers for your prospects and customers with a custom SmartChat Agent powered by ChatGPT and trained with your website, FAQs and documentation. Leverage AI to automatically engage visitors, accurately answer questions, book appointments and route new leads to your team automatically.

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Squirro logo

Data finds purpose with Squirro

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Level up your conversational AI with Squirro and increase the accuracy, reliability, contextual understanding, and trustworthiness of your AI applications. Squirro is recognized in 2024 by Gartner® Market Guide as a representative vendor for Conversational AI.

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