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Top Rated Conversational AI Platform Software with Microsoft 365

Last updated: June 2026

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19 software options

Ideta logo

Build AI agents. No code. No limits.

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Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation.

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Exceed.ai logo

AI-Powered Virtual Assistant for Sales & Marketing Teams

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Exceed.ai automates conversations with leads at scale over email and chat. Unlike other conversational marketing platforms, Exceed uses AI to analyze lead intent & respond with the right message. Exceed engages every lead and qualifies, follows-up and books meetings for your sales team.

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XOR logo

Text messaging, chatbots, and AI for recruiting teams

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Modern recruiting communication software with text messaging, AI chatbot automation, and on-demand video interviewing for faster hiring

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Microsoft Copilot Studio logo

Conversational AI platform to create custom copilots.

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Introducing Copilot Studio, a low-code tool that enables you to create personalized AI copilots using Microsoft's integrated AI technologies.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Clerk Chat logo

Conversational messaging platform for customer connections

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Clerk Chat is a business messaging platform that transforms landline numbers into textable phone numbers. It enables current numbers in Slack, Microsoft Teams, Salesforce, and a web app. Features include customizable contact groups, scalable AI conversations, workflow design tools, bulk messaging campaigns, hundreds of app integrations, and more.

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Quiq logo

We don't just respond. We resolve.

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Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

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Giosg logo

AI-powered chat for customer service and sales teams.

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Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

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Outreach logo

Cloud-based sales execution platform for businesses

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Outreach is a sales execution platform that helps businesses optimize productivity. It offers insightful engagement with customers and helps teams design, measure, and improve workflows.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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EmpowerGPT logo
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AI-enabled platform for managing and searching knowledge

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EmpowerGPT is an enterprise-ready AI platform that makes internal knowledge accessible to employees while maintaining GDPR compliance with EU-based data storage. The platform features AI-powered chat, custom assistants for different roles, intelligent search capabilities, and automated workflow apps that help organizations streamline repetitive tasks and enhance productivity across various industries.

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ExpertEase AI logo
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Build AI chatbots & Voice AI with no-code ease on Azure

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ExpertEase AI is a prompt-driven, no-code conversational platform that lets businesses and governments build, deploy and manage intelligent chatbots and voice assistants. Powered by Azure and advanced RAG, it integrates into websites, CRMs and messaging channels.

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DialLink logo
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The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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Torki AI logo
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AI platform for chat & image generation

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Torki AI is a conversational AI platform with a built-in assistant for chat, plus image generation and editing, deep research, and AI agents — all in one app. Start free; paid plans from $6/month.

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