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Top Rated Conversational AI Platform Software with Servicenow

Last updated: May 2026

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30 software options

Amio logo

Amio helps you create AI chatbots for your e-shop.

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Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Vizir logo

Chatbot builder for enterprise automation.

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Vizir is a no-code chatbot builder that helps IT and HR teams provinding top-notch employee experience while reducing their reccuring workload.

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Ocelot logo

AI-driven student engagement software for higher education

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Ocelot platform connects students from several institutions and allows them to engage with a conversational AI bot. Students can ask questions from multiple departments, and the AI will provide personalized answers. Key features include live chat, AI chatbot, counseling center, and text campaigns.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Squirro logo

Data finds purpose with Squirro

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Level up your conversational AI with Squirro and increase the accuracy, reliability, contextual understanding, and trustworthiness of your AI applications. Squirro is recognized in 2024 by Gartner® Market Guide as a representative vendor for Conversational AI.

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Botcopy logo

Connects Dialogflow to a rich, custom website chatbot UI

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Botcopy is the quick, enterprise-grade SaaS that focuses on doing one thing exceedingly well, managing live chat. The software lets you connect your Dialogflow agent to a rich, custom web chat UI in a few clicks. It offers a tremendous range of features and settings to help you personalize the experience.

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Nuacem AI logo

AI powered customer communication platform

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A Conversational AI Platform enables businesses to automate and enhance customer interactions across voice, text, and digital channels. It uses advanced NLP, machine learning, and contextual understanding to deliver human-like conversations at scale.

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Workelevate logo

AI-enabled digital employee experience platform

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Workelevate, an AI-enabled DEX platform, boosts employee productivity with its AI Copilot for instant IT issue resolution, reducing IT tickets. It also provides IT Admins with remote endpoint management and enhances Service Desk engineers with AI in ITSM.

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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Workativ Assistant logo

Automate IT & HR support with AI across work apps

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Workativ gives HR & IT teams superpowers. AI agents handle employee queries in Slack and Teams. Autonomous workflows run onboarding, offboarding, and performance cycles. An HR co-pilot gives every HR manager the leverage of a team three times their size.

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AISERA logo

AI service management

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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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CXMEngine logo

Customer Journey Solution

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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Ushur logo

Conversational AI platform for finance industry

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Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Palmate logo
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AI-powered customer service and sales platform

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Palmate.ai is a unified conversational AI platform for retailers, DTC brands, and travel/luxury sectors. It automates up to 80% of inquiries, integrates live chat, CRM, and ticketing, and delivers personalized, scalable CX with measurable ROI.

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