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Speech Analytics
Conversation intelligence

Speech Analytics Software with Conversation Intelligence (2026)

Last updated: April 2026

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Features

API(10)

Activity Dashboard(16)

Audio Capture(7)

Automatic Call Distribution(5)

Automatic Transcription(14)

Integrated with

HubSpot CRM(12)

Slack(7)

Zoho CRM(8)

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18 software options

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Gong.io

4.8

(560)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Revenue intelligence technology for sales teams

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

Read more about Gong.io

Users also considered

Convin

4.9

(232)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

3X your contact center performance with Convin.

Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

Read more about Convin

Users also considered

JustCall

4.1

(223)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Customer Communication for Sales & Support Teams

JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.

Read more about JustCall

Users also considered

Modjo

4.7

(60)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversation intelligence software for business teams.

Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

Read more about Modjo

Users also considered

Chorus

4.5

(67)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Capture, transcribe & analyze sales team calls & meetings

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.

Read more about Chorus

Users also considered

Leexi

4.9

(35)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled conversational intelligence platform

Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations.

Read more about Leexi

Users also considered

Outdoo AI

4.9

(16)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI Roleplay and Coaching Platform for Customer-Facing Teams

Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

Read more about Outdoo AI

Users also considered

EvaluAgent

4.7

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

Read more about EvaluAgent

Users also considered

Samu

4.7

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales coaching software

Samu is a sales coaching software that helps businesses gain insights into sales calls and identify the potential of sales representatives through recording and analysis of sales calls. Samu allows stakeholders to record, transcribe, and analyze sales meetings and utilize AI-enabled tools to let sales managers identify which meetings to focus on when coaching.

Read more about Samu

Users also considered

MeetRox

5.0

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based & AI-enabled software for sales and CS meetings

MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and transcribe sales calls, manage customer relations, and check the quality of the pitch at scale.

Read more about MeetRox

Users also considered

Revenue.io

4.3

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales engagement and call tracking platform

Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

Read more about Revenue.io

Users also considered

Gryphon ONE

4.7

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent Contact Compliance

The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction.

Read more about Gryphon ONE

Users also considered

Avoma

4.8

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled virtual meeting assistant solution

Avoma is an artificial intelligence (AI)-enabled solution designed to help businesses streamline meeting management operations for customer-facing teams. It enables professionals to capture customer information before, during, and after meetings and store them in a centralized repository.

Read more about Avoma

Users also considered

Spiky.ai

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Empower your revenue team with the Spiky.

Spiky is a cloud-based sales coaching platform that helps optimize online meetings and elevates interactions through artificial intelligence (AI) technology.

Read more about Spiky.ai

Users also considered

Rafiki

(0)

Unlock truth in your pipeline to forecast with confidence

Rafiki tracks and alerts key insights such as competitor mentions, prospect engagement, customer questions and more from your sales interactions across web conference calls, dialer calls and email and shares winning rep pitch patterns of top closers to help all your reps close more deals.

Read more about Rafiki

Users also considered

VoiceOwl

(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered

Call Optix

(0)

AI voice call analytics and sales management tool

Call Optix delivers advanced speech analytics to analyze conversations, detect sentiment, and extract key insights. Get AI-driven call summaries, customer profiling, and trend analysis to improve sales and support. Integrate effortlessly with VOIP & CRMs for real-time data-driven decisions.

Read more about Call Optix

Users also considered

Bliro

(0)

AI Notetaker Platform

Bliro's AI technology is for teams looking to improve their productivity and efficiency. By transforming meetings into actionable insights that are synced to various tools, Bliro's AI notetaker eliminates the need for manual note-taking, freeing up for more important tasks.

Read more about Bliro

Users also considered

Related categories

Customer Experience

Speech Recognition

Conversational AI Platform

Contact Center Quality Assurance

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