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Top Rated Speech Analytics Software with Public administrations - Page 3

Last updated: September 2026

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108 software options

Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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JustCall logo

Cloud-based AI communication platform for sales teams

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JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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net2phone Canada logo

Cloud-based VoIP communications platform for business users

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net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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Mihup logo
(0)

Enterprise Voice AI for contact centers & automotive

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Cloud, on-premises, or edge-deployable enterprise Voice AI platform for contact centers, offering call automation, multilingual NLU.

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Yactraq logo
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Speech Analytics for Contact Centers

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Yactraq is interactive analytics that integrates emotion detection, speech analytics, and predictive intelligence to understand customer communications across multiple channels (phone, email, social media).

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Omind logo

Customizable quality workflows and insights

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Omind offers users an intuitive interface and value-added options for configurable quality assessment and reporting..

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TalkMark logo
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AI‑enabled transcription and summarization tool

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TalkMark is an advanced AI‑powered transcription and summarization tool designed to convert speech to highly accurate text (95%+), with speaker identification, fast processing, and secure EU‑hosted infrastructure - ideal for professionals, students, creators, and enterprises.

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MK logo
(0)

Calibration and metrology management software

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MK is a calibration and metrology software that manages instrument control, advanced calculations, and calibration certificate generation. The system compares instrument measurements against references, calculating errors, uncertainties, and tolerances while supporting various instrument types including pressure gauges, scales, and thermometers. It can be installed locally or accessed via web, with features compliant with industry standards like INMETRO and IEC 17025.

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Enghouse Contact Center logo

Cloud-based contact center platform

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Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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DXC Experience Hub logo
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Enterprise Accelerator logo
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Data analysis platform to monitor customer interactions

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Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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Fastly logo

Edge cloud platform and content delivery network (CDN)

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Fastly is an edge cloud platform based on a content delivery network (CDN) infrastructure of a point of presence (PoP) with global coverage. It enables websites to deliver internet content quickly and reliably, with enterprise-level security and complete cache purges in 150 milliseconds or less.

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VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Enthu logo

AI-enabled speech analytics & conversation intelligence tool

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Enthu is an artificial intelligence (AI)-enabled speech analytics and conversation intelligence software designed for contact centers, call centers, and BPOs. It enables professionals to monitor customer conversations to derive actionable intelligence, manage call QA processes, and ensure compliance with industry regulations.

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Castel Detect Live logo

Cloud-based speech recognition solution

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Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.

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Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

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Vonage Contact Center, formerly NewVoiceMedia, is designed to leverage Salesforce capabilities & data to deliver the best Customer Experiences - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data.

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Fonetik logo
(0)

Speech analytics platform

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Fonetik is a speech analytics platform engineered to help businesses understand what each customer says and feels and form behaviourally informed decisions.

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bluecap logo
(0)

AI meeting assistant

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bluecap is an artificial intelligence (AI) solution that provides businesses with insights and assistance to improve relationship management. bluecap is designed to reduce the work involved in conducting and attending meetings. With summarization, task isolation, and transcription capabilities, the tool lets users focus on what’s important: the relationships and content of meetings.

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net2phone logo

Cloud-based PBX and business communication management tool

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net2phone is a cloud-based PBX software that provides businesses with tools to manage and improve customer interactions across various channels. Supervisors can use the dashboard to track the extension numbers of team members, access details about their devices, and configure call routing flows according to requirements.

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RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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VOICERAcx.ai logo
(0)

AI FUELED CX

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VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

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Telecmi logo
(0)

Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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