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SAP Concur
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Travel, expense and invoice, automated and in control
Table of Contents
SAP Concur - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
SAP Concur overview



Based on 2234 verified user reviews
What is SAP Concur?
SAP Concur is an expense report solution offering key features such as expense tracking, receipt management, expense claims, reimbursement management, and mobile receipt upload, among others.
Who uses SAP Concur?
Reviews for SAP Concur come from a wide variety of industries, including computer software (8% of reviewers), information technology and services (6%), and hospital & health care (4%). The most frequent use case for SAP Concur cited by reviewers is expense report management (78% of reviewers).
What do users say about SAP Concur pricing?
Reviewers appreciate the transparent pricing and straightforward sales process, and some users say SAP Concur is affordable for larger organizations. However, many users report high costs for small businesses and feel cheaper alternatives offer better value for money.
What are the most popular integrations for SAP Concur?
The SAP Concur integrations most frequently cited by reviewers are: NetSuite (an accounting product rated 4.7 out of 5 for its integration with SAP Concur) and Microsoft Excel (a spreadsheet product, 4.3).
Starting price
Alternatives
with better value for money
Pros & Cons
Expense Management
Mobile Application
Travel Booking
Receipt Upload
Accounting and Payments
Performance and Speed
SAP Concur’s user interface
SAP Concur pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about SAP Concur?
SAP Concur is an expense report solution offering key features such as expense tracking, receipt management, expense claims, reimbursement management, and mobile receipt upload, among others.
Select to learn more
Who uses SAP Concur?
Based on 2,234 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
SAP Concur's key features
GetApp's analysis of 261 verified user reviews collected between August 2021 and January 2025 identifies SAP Concur's most critical features and summarizes user sentiment about those features.
Reviewers appreciate SAP Concur's Expense Tracking capabilities for their efficiency and ease of use. They report that it allows for categorizing expenses, tracking incurred costs, and generating detailed reports. Users highlight the ability to integrate with apps like Lyft and Uber for automatic expense uploads. They also value the automatic import of expenses from registered credit cards and the flexibility to add custom expenses with receipt images. Some users mention that the system could be more user-friendly and that the mileage tracking capability could be improved. Of the 173 SAP Concur users who gave detailed accounts of their use of Expense Tracking, 99% rated this feature as important or highly important.
Tammy W.
IT Analyst

Ulrike H.
Director of Sales Engineering
Users find SAP Concur's Receipt Management helpful for eliminating paper receipts and simplifying the expense reporting process. They appreciate the ability to upload receipts via mobile app or desktop, and the automatic import of credit card transactions. Reviewers highlight the convenience of taking photos of receipts in real-time and the option to store and manage receipts digitally. Some users note that the user interface could be more intuitive and that the process of attaching receipts to expenses can be slow. Of the 112 SAP Concur users who gave detailed accounts of their use of Receipt Management, 92% rated this feature as important or highly important.
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Pragnesh P.
FAE
Craige L.
Account Manager
Reviewers indicate that SAP Concur's Reimbursement Management is efficient and user-friendly. They appreciate the ability to track the status of expense claims and receive notifications throughout the approval process. Users report that the integration with systems like Workday streamlines the reimbursement process. They value the clear tracking of approved and paid expenses, although some mention occasional delays and system crashes. Overall, users find the reimbursement process straightforward and timely. Of the 54 SAP Concur users who gave detailed accounts of their use of Reimbursement Management, 91% rated this feature as important or highly important.
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ERIN R.
Territory Manager
David R.
Vice President of Operations
Users appreciate the convenience of SAP Concur's Mobile Receipt Upload feature. They report that it allows for easy capture and upload of receipts using a mobile device, which is particularly useful for frequent travelers. Reviewers highlight the ability to upload multiple pages and the automatic association of receipts with expenses. Some users mention issues with image size limitations and occasional glitches, but overall, they find the capability user-friendly and efficient for managing receipts on the go. Of the 119 SAP Concur users who gave detailed accounts of their use of Mobile Receipt Upload, 89% rated this feature as important or highly important.

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Rohit M.
software development engineer
ralston h.
Senior Staff Accountant
Reviewers value SAP Concur's Approval Process Control for its transparency and efficiency. They report that the system provides clear visibility into each stage of the approval process and sends email notifications for status updates. Users appreciate the ability to edit submissions before approval and the ease of tracking approval statuses. Some mention that the process can be frustrating if not configured correctly, but overall, they find it helpful for ensuring accurate submissions and timely reimbursements. Of the 55 SAP Concur users who gave detailed accounts of their use of Approval Process Control, 87% rated this feature as important or highly important.

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Kaleena L.
Sr. Communications Consultant

Aditya B.
Tech support representative
Users find SAP Concur's Mobile Access highly valuable for managing expenses on the go. They report that the mobile app allows for quick receipt uploads, expense tracking, and report submissions without needing a computer. Reviewers appreciate the convenience of capturing expenses immediately and the app's user-friendly interface. Some users note that the mobile app lacks some capabilities available on the desktop version, but overall, they find it essential for staying on top of expenses while traveling. Of the 63 SAP Concur users who gave detailed accounts of their use of Mobile Access, 79% rated this feature as important or highly important.
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jeramie l.
Quality Manager
Lorna H.
IT Service Desk Manager
All SAP Concur features
Features rating:
SAP Concur awards
SAP Concur alternatives
SAP Concur pricing
Pricing plans
Pricing details:
User opinions about SAP Concur price and value
Value for money rating:
Of 83 reviews that provide robust commentary on SAP Concur's price and value, 35% mention it in a positive light.
Some reviewers find SAP Concur to be competitively priced and appreciate that it offers a free trial and no setup costs. They indicate that the pricing model is small business-friendly and helps retain value for businesses that start with it. Some users report that it is affordable and versatile, offering good rates and a fair price point for the features it provides. They also appreciate the ability to search for cost-effective travel options within the app.
However, many users think SAP Concur is expensive, especially for small and medium-sized businesses. They say it requires an annual subscription and may involve additional costs for training, configuration, and updates. Some reviewers feel that the software is not cost-effective due to the higher prices for travel bookings compared to booking directly. They also report that the cost structure can be challenging, with small costs adding up over time. Users indicate that the software's high cost and constant updates make it less accessible, and some feel that it is not worth the price for the value it provides. They also mention that there are cheaper alternatives available on the market.
, and
To see what individual users think of SAP Concur's cost and value, check out the review excerpts below.
SAP Concur integrations (147)
Integrations rated by users
We looked at 2,234 user reviews to identify which products are mentioned as SAP Concur integrations and how users feel about them.
Integration rating: 4.3 (3)
“It was critical for us for Concur to integrate with SAP S/4HANA Cloud as that is the system we use for accounting.”
“All the expenses are automatically trasfered into the SAP ERP system for accounting functionalities.”
Tammy W.
IT Analyst
Integration rating: 4.4 (9)
“Easily integrated into Excel in a matter of minutes depending on the amount of information tethered.”
Caleb J.
Internal Audit Associate
Integration rating: 5.0 (3)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
SAP Concur support options
Typical customers
Platforms supported
Support options
Training options
SAP Concur FAQs
SAP Concur has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is SAP Concur used for?
SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data.
Q. What are the benefits of using SAP Concur?
Q. What languages does SAP Concur support?
SAP Concur supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Spanish, Swedish
Q. Does SAP Concur support mobile devices?
SAP Concur supports the following devices:
Android, iPad, iPhone
Q. Does SAP Concur offer an API?
Yes, SAP Concur has an API available for use.
Q. What level of support does SAP Concur offer?
SAP Concur offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base
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