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Firm360

Built for accountants by accountants to simplify your firm.

Table of Contents

Is this product right for your business?

Find out with a

Firm360 - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Firm360 overview

Based on 159 verified user reviews

What is Firm360?

Firm360 is a time tracking tool with key features that include online time tracking, task management, and more.

Who uses Firm360?

By industry, Firm360 reviewers are most commonly professionals in accounting (94%). The most frequent use case for Firm360 cited by reviewers is time tracking (72% of reviewers).

What are the most popular integrations for Firm360?

The Firm360 integration most frequently cited by reviewers is RightSignature, a digital signature product rated 4.7 out of 5 for its integration with Firm360.

Starting price

49per user /
per month

Alternatives

with better value for money

Firm360’s user interface

Ease of use rating:

4.7

(159)

Firm360 pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(35)

5(122)

What do users say about Firm360?

Firm360 is a time tracking tool with key features that include online time tracking, task management, and more.

Select to learn more

Who uses Firm360?

Based on 159 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Accounting

Financial Services

Construction

Consumer Goods

Others

Use cases

Time Tracking

Project Management

Billing and Invoicing

Workflow Management

Task Management

Firm360's key features

GetApp's analysis of 65 verified user reviews collected between July 2021 and December 2024 identifies Firm360's most critical features and summarizes user sentiment about those features.

Online time tracking

4.7

Reviewers appreciate Firm360's Online Time Tracking for its ease of use and accuracy. They find it valuable for tracking billable hours, monitoring project costs, and ensuring accurate client billing. Users report that it is beneficial for remote work, allowing time entry from anywhere. They highlight the intuitive timers and the ability to track time for specific projects. However, some reviewers indicate that editing entries can be challenging and suggest improvements in this area. Of the 25 Firm360 users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.

See related user reviews

“With online tracking we can see how much time we have spent on the client which can let us easily see if our billing rates are adequate to cover the work completed. ”

Kim W.

Tax Manager

“Accurate time tracking is vital for ensuing our billable hours are correct, but we find that editing entries is often difficult, especially if a mistake is ever made. This area definitely needs additional work.”

John M.

Accountant

Task management

4.5

Users find Firm360's Task Management helpful for organizing and prioritizing tasks. They report that it keeps them updated on task progress and ensures deadlines are met. Reviewers appreciate the customizable dashboards and the ability to assign tasks to different employees. They highlight its role in improving workflow and efficiency. Some users mention that it helps in tracking ad hoc tasks and maintaining team coordination. However, a few reviewers feel it could be more user-friendly compared to other software. Of the 25 Firm360 users who gave detailed accounts of their use of Task Management, 92% rated this feature as important or highly important.

See related user reviews

“It keeps me organized and able to plan my day, when all my outstanding tasks are listed. I can sort in many different configurations (date, status, by client, etc).”

Catherine J.

Accountant

“We use Firm360 to track all of our projects and tasks. The simple interface and robust features allow for easy management. They recently added customizable dashboards, which are great. It is even easier to see whe bottlenecks are and to address them.”

Alessandro C.

Chief Operating Officer

All Firm360 features

Features rating:

4.5

(159)

Progress tracking

4.3

(4)

Project management

4.9

(14)

Project time tracking

4.8

(9)

Invoice processing

4.4

(7)

Project tracking

4.6

(8)

File sharing

5.0

(1)

Reminders

(0)

Reporting/Project tracking

4.6

(11)

Document storage

4.2

(10)

Resource management

(0)

Dashboard

5.0

(1)

Customizable fields

4.4

(5)

Commenting/Notes

5.0

(1)

Client management

4.8

(22)

Business process automation

5.0

(2)

Budget management

5.0

(1)

Time & expense tracking

4.3

(15)

Workflow configuration

4.4

(10)

Assignment management

5.0

(5)

Task progress tracking

4.6

(35)

Invoice creation

4.4

(32)

Client portal

4.6

(18)

Task editing

4.7

(20)

Timesheet management

4.6

(25)

Project planning/scheduling

4.6

(45)

Document management

4.5

(25)

Online invoicing

4.5

(42)

Payment processing

4.7

(34)

Task scheduling

4.6

(38)

Multiple projects

4.5

(17)

Project planning

4.1

(13)

Workflow management

4.5

(22)

Access controls/permissions

4.2

(10)

Due date tracking

3.8

(12)

Time tracking

4.8

(6)

Reporting/Analytics

3.9

(30)

For accountants

4.9

(11)

Billing & invoicing

4.4

(13)

Activity tracking

4.4

(7)

Invoice history

4.6

(14)

Online payments

4.1

(20)

Collaboration tools

4.4

(7)

Alerts/Notifications

4.3

(8)

Third-Party integrations

4.0

(2)

Payroll management

5.0

(1)

Prioritization

4.6

(5)

Accounting integration

5.0

(1)

Task tagging

(0)

Task Planning

(0)

Task board view

(0)

Project templates

(0)

Tagging

(0)

Version control

(0)

Project billing

(0)

Status tracking

(0)

Project workflow

(0)

QuickBooks integration

(0)

Real-Time reporting

(0)

Recurring tasks

(0)

To-Do list

(0)

Recurring/Subscription billing

(0)

Remote support

(0)

Reporting & statistics

(0)

Staff management

4.0

(1)

SSL security

(0)

Timer

(0)

Rules-Based workflow

(0)

Search/Filter

(0)

Secure data storage

(0)

Spreadsheet view

(0)

Productivity analysis

(0)

Customizable invoices

5.0

(1)

Customizable dashboard

(0)

Customizable branding

(0)

Credit card processing

(0)

Contact database

(0)

Configurable workflow

(0)

Clock in/out

5.0

(2)

Charting

(0)

Calendar management

3.0

(2)

Billing portal

(0)

Billable & non-billable hours

(0)

Bank reconciliation

(0)

Audit trail

(0)

Audit management

(0)

Approval workflow

5.0

(1)

Approval process control

(0)

Activity dashboard

(0)

ACH payment processing

(0)

Accounting

(0)

@mentions

(0)

Planning Tools

(0)

Multiple billing rates

(0)

Mobile payments

(0)

Mobile access

(0)

Milestone tracking

(0)

Invoice management

(0)

Hourly billing

(0)

For cpa firms

(0)

Financial analysis

(0)

File transfer

(0)

File management

(0)

Feedback management

(0)

Employee management

(0)

Employee database

(0)

Electronic payments

(0)

Drag & drop

(0)

Deadline management

(0)

Data import/export

(0)

Customizable templates

(0)

Customizable reports

(0)

Firm360 awards

Accounting Practice Management

96/100

Billing and Invoicing

85/100

Team Management

87/100

Firm360 alternatives

Firm360

4.7

(159)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.8

Clockify

4.8

(9.2K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Connecteam

4.6

(5K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

BigTime

4.6

(658)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Firm360 pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

/user

Per month

Features included:

Client Management
Document Management
Secure Client Portal
Time Tracking and Billing
Basic Reporting
Collect Payments
Standard email support
Video based training

Standard

Per month

Features included:

Project Management
Automated A/R Collections
Advanced Reporting
Custom Fields
Integrations
Training and onboarding

Premium

Per month

Features included:

E-signature licenses
Integrations with Zapier and Open API
Premium training and onboarding
Dedicated Customer Success Manager
Premium email and phone support

Custom

No pricing info

Contact vendor for more details

User opinions about Firm360 price and value

Value for money rating:

4.6

(159)

To see what individual users think of Firm360's price and value, check out the review snippets below.

“The time tracking by projected is great, and I love the ability to customize projects and tasks for specific clients without having to go back to Customer Service for help.”

Katie W.

Tax Manager

“Tech support has been very responsive and helpful. I highly recommend Firm360 if you are looking for a software that will get you up and going quickly and affordably.”

Tempi B.

Certified Public Accountant

Firm360 integrations (11)

Integrations rated by users

We looked at 159 user reviews to identify which products are mentioned as Firm360 integrations and how users feel about them.

RightSignature

Integration rating: 4.9 (7)

“RightSignature makes obtaining a client signature so easy. The only thing is that the file cannot be too large (70-80+ pages). When it is too large, it will not process.”

“I can easily get necessary documents signed by clients right from within Firm360.”

Judy P.

Office Manager

1/2

Microsoft 365

Integration rating: 4.8 (4)

“Integrating our client emails into Firm360 makes it simple to review conversations - no switching between email and Firm360!”

Connie L.

Owner

Stripe

Integration rating: 4.0 (4)

“Stripe allows for easy payment processing whether it is credit card or ACH. So simple to use.”

Judy P.

Office Manager

Lacerte Tax

Integration rating: 1.0 (1)

“There are no direct integrations with Lacerte, but hopefully, this will be added as the program grows. ”

Alessandro C.

Chief Operating Officer

Adobe Acrobat

Integration rating: 5.0 (1)

“This integration allows us to upload documents to Firm360 while viewing the PDF, saving time.”

Whitney S.

President

UltraTax CS

Integration rating: 5.0 (3)

QuickBooks Online

Integration rating: 5.0 (3)

Zapier

Integration rating: 5.0 (2)

Firm360 customer support

What do users say about Firm360 customer support?

Customer support rating:

4.6

We analyzed 35 verified user reviews to identify positive and negative aspects of Firm360 customer support.

A significant portion of users highlight Firm360's highly responsive and quick customer support team.

Widely noted by reviewers, the support staff is attentive to feedback and provides strong assistance during onboarding and ongoing use.

A minority of users mention difficulty finding a support phone number and report occasional unhelpful or unfriendly service.

Support options

Email/help desk

Knowledge base

Phone support

Faqs/forum

Training options

Documentation

Live online

Videos

Webinars

To see what individual users say about Firm360's customer support, check out the review snippets below.

“The team behind Firm360 is also very responsive to customer support issues and quickly resolves issues to get you back up and running. ”

Chris T.

CPA

“They helped us successfully implement the program and continue to provide great support for the product. ”

Whitney S.

President

“We feel like there is not alot of customer service real time interaction.”

Cynthia M.

Administrative Manager

Firm360 FAQs

Q. Who are the typical users of Firm360?

Firm360 has the following typical customers:
Small Business

These products have better value for money

Q. What is Firm360 used for?

Firm360 is the all-in-one platform built for accountants by accountants to eliminate the chaos of juggling disconnected tools and manual processes. We understand the work behind the workflow — so we’ve designed Firm360 to streamline every part of running an accounting firm. From project management and client communication to time tracking, billing, e-signatures, reporting, and secure document sharing, everything is in one place. Firms use Firm360 to save hours each week, improve team collaboration, and deliver a better client experience. More than 3,000 accounting professionals trust Firm360 to operate with clarity, not complexity — supported by tailored onboarding, ongoing training, and a responsive team that’s always ready to help.

Q. What are the benefits of using Firm360?

Simplify Time Tracking & Billing – Log billable hours in seconds, automatically generate professional invoices, and accept online payments directly through Firm360. Reduce admin work and get paid faster while keeping your books accurate and up-to-date.

Never Lose a Document Again – Securely store, organize, and search for client files in seconds. With robust document management tools, you’ll always find exactly what you need — no more digging through email chains or shared drives.

Streamline Client Communication – Our secure client portal keeps all messages, document requests, and e-signature approvals in one place. Give clients a seamless, professional experience while keeping sensitive information protected.

Gain Insight with Advanced Reporting – Track firm performance, project status, and key metrics with powerful, customizable reports. Make data-driven decisions to improve efficiency, profitability, and client satisfaction.

Manage Projects with Ease – Plan, assign, and monitor tasks from one central dashboard. Stay on top of deadlines, improve team collaboration, and ensure nothing falls through the cracks.

Automate Your Workflow – From onboarding new clients to recurring monthly work, automate repetitive steps so your team can focus on delivering value instead of chasing paperwork.

All-in-One Platform Built for Accountants by Accountants – Designed by professionals who understand your challenges, Firm360 brings together project management, client communication, billing, reporting, and document sharing into one intuitive platform.

Personalized Onboarding & Support – Get up and running quickly with tailored training, ongoing resources, and a responsive support team ready to help whenever you need it.

Trusted by Over 3,000 Accounting Professionals – Firms of all sizes use Firm360 to save hours each week, increase billable work, and deliver a better client experience—without adding complexity.

Q. What languages does Firm360 support?

Firm360 supports the following languages:
English

Q. Does Firm360 offer an API?

No, Firm360 does not have an API available.

Q. What level of support does Firm360 offer?

Firm360 offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum