At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up!
It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment.
Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately).
I also like the fact that it reminds me when my corporation tax and annual accounts are due.
In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything.
The Android app is also great for reconciling payments and recording expenses on the move.
The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.
Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly.
Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent.
It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!
Response from FreeAgent Central
Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback.
I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon.
Thanks again for using FreeAgent, we really appreciate it!
All the best,
The FreeAgent Team