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Elation
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clinical-First EHR & Billing Software
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Elation - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Elation overview
What is Elation?
Elation is a cloud-based EHR solution designed primarily for doctors and medical professionals to manage their daily activities. The solution is suitable for small & midsized hospitals, primary care units and independent practice centers that are in control of their own EMR decisions. In addition to its core EHR capabilities, the solution offers billing and practice management features. The web-based solution helps medical professionals to schedule appointments, record patients' medical histories, organize calendars, set reminders and manage billing & insurance reimbursement.
With Elation, clinics can manage the entire appointment organization and patient communication process, from pre-visit communication; during-visit coordination, and post-visit follow-up. The chart layout feature displays the keynotes of patients scheduled for the day. D?octors can prepare a clinical profile for each patient and complete this with information such their medical history, upcoming appointments, last prescription and more. The integrated solution also allows patients to book appointments online, check-in at the clinic, communicate with doctors securely, receive bills and make payments.
ElationHealth's comprehensive search feature enables doctors to quickly view patient medical data (regular symptoms, vitals, cholesterol values, etc.). Doctors can generate prescriptions by automatically refilling existing scripts and sharing these electronically with either in-house or external pharmacy stores depending on patient preference. With inbuilt messaging capabilities, medical professionals can securely communicate patient clinical data with both colleagues and patients themselves.
Elation is HIPAA compliant and Drummond and ICD-10 certified. As a web-based application, the software can be accessed from multiple devices including laptops, smartphones and tablets.
Key benefits of using Elation
Elation offers inbuilt tools for doctors and patients to quickly book online appointments, set automatic reminders and generate bills using a single integrated solution.
With rich communication features such as secure emailing and personalized messaging tools, Elation helps clinics to increase patient satisfaction.
Medical professionals and clinics can create customized clinical forms according to their medical specializations and requirements.
Modern visualizations make evaluating performance fast and simple. Access summarized or detailed information by point-in-time or comparative time frames. Filter by doctor, location, and important practice KPIs. Over 100 pre-built charts, graphs and reports are designed to help you operate efficiently.
Starting price
Alternatives
with better value for money
Pros & Cons
Popular Software
Note Taking
Patient Reminders
Customer Support
Billing
Elation’s user interface
Elation pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.8
Ease of use
4.2
Customer support
3.4
Reviews sentiment
What do users say about Elation?
This means I will be forced to pay full time access for my provider, who only sees patients for 2 to 5 hours per week, I cannot disallow her from simple tasks like checking her schedule or reviewing lab results.
Select to learn more
Who uses Elation?
Based on 78 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Elation's key features
Most critical features, based on insights from Elation users:
All Elation features
Features rating:
Elation alternatives
Elation pricing
Pricing plans
Pricing details:
User opinions about Elation price and value
Value for money rating:
To see what individual users think of Elation's price and value, check out the review snippets below.
Andrew S.
Doctor
carina D.
homemaker
Elation integrations (28)
Integrations rated by users
We looked at 78 user reviews to identify which products are mentioned as Elation integrations and how users feel about them.
Integration rating: 4.0 (1)
“Elation is used for medical records, and PracticeSuite for practice management and billining.”
Cristen L.
Surgeon
Integration rating: 4.0 (2)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Elation customer support
What do users say about Elation customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of Elation customer support.
A number of users highlight Elation's customer support as prompt, friendly, and helpful when issues arise.
A fair number of users report customer service is unresponsive, difficult to reach, or nearly non-existent.
Support options
Training options
To see what individual users say about Elation's customer support, check out the review snippets below.
“Support has been excellent throughout. As the company has grown, support has been a little less immediate and personal than it was in the early years but remains prompt and excellent. ”
Andrew S.
Doctor
“I also appreciate that most of the time they are quite responsive as well - I get help quickly when I have an issue with something.”
Kevin M.
Physician
“Customer service and support is abysmal -- this is the primary reason for the 1 star review. Why is customer service experience is so poor in a product that has been out for so many years?”
Sylvia R.
Owner
Elation FAQs
Elation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Elation support?
Elation supports the following languages:
English
Q. Does Elation support mobile devices?
Elation supports the following devices:
iPad, iPhone
Q. Does Elation offer an API?
Yes, Elation has an API available for use.
Q. What level of support does Elation offer?
Elation offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base


































