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Pabau
5
500
4
100
3
22
2
10
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Practice management system for healthcare
Table of Contents
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Find out with a
Pabau - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Pabau overview
Based on 643 verified user reviews
What is Pabau?
Pabau is a medical practice management solution offering key features such as patient scheduling, patient records management, appointment management, and calendar management, among others.
Who uses Pabau?
By industry, Pabau reviewers are most commonly professionals in medical practice (36%). The most frequent use case for Pabau cited by reviewers is medical practice management (52% of reviewers).
What do users say about Pabau pricing?
Reviewers appreciate that Pabau offers many features without add-ons, making it cost-effective for small businesses. However, some users report unexpected extra charges, confusion around payment deductions, and higher costs for additional staff or online booking.
What are the most popular integrations for Pabau?
The Pabau integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Pabau.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Patient Management
Booking
Email and SMS Reminders
Customer Support
User Interface
Frequent slowness and lag
Pabau’s user interface
Pabau review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.6
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Pabau?
Reviewers feel Pabau streamlines clinic operations by combining patient management, booking, communication, and financial tracking in one platform. They appreciate its comprehensive features, customization options, and automation of reminders, which help reduce admin time and improve client engagement. Most find the interface modern and intuitive after initial training, and value the responsive support team, though some mention delays or limited phone support.
They report a steep learning curve due to the platform’s complexity, especially during setup, but say training resources and webinars are helpful. Some mention recurring bugs, occasional system crashes, and extra costs for SMS or add-ons, but find the software efficient once fully implemented.
Select to learn more
Who uses Pabau?
Based on 643 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Pabau's key features
Most critical features, based on insights from Pabau users:
All Pabau features
Features rating:
Pabau alternatives
Pabau
Starting from
59
Per month
Practice Better
Starting from
35
Per month
ModMed
Starting from
No pricing info
Tebra
Starting from
No pricing info
Pabau pricing
Pricing plans
Pricing details:
Solo
No pricing info
Features included:
- Unlimited clients
Team
No pricing info
Contact vendor for more details
Medium
No pricing info
Contact vendor for more details
Group
No pricing info
Contact vendor for more details
User opinions about Pabau price and value
Value for money rating:
To see what individual users think of Pabau's price and value, check out the review snippets below.
Birju B.
Director
Karlyne B.
OWNER
Pabau integrations (8)
Integrations rated by users
We looked at 643 user reviews to identify which products are mentioned as Pabau integrations and how users feel about them.
Integration rating: 4.8 (60)
“To accept credit cards or visa/mc debit cards from clients for payment”
Darcy A.
MSW RSW
Integration rating: 4.4 (20)
Integration rating: 5.0 (9)
“Its integral for me to be able to keep notes on client meetings and I can't build rapport and take notes at the same time. It integrates with google cal and meets and makes it easy for me to do both.”
Wren W.
Owner
Integration rating: 4.3 (8)
“makes it easy to reconcile sales”
Matt F.
Director
Integration rating: 4.7 (8)
Other top integrations
Pabau customer support
What do users say about Pabau customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Pabau customer support.
Widespread user sentiment highlights Pabau's responsive, knowledgeable, and approachable support team throughout onboarding and daily use.
A large number of users appreciate the team's availability, with 24/7 support and multiple contact channels for quick issue resolution.
Broad user base reports that setup, training, and custom requests are handled efficiently, making transitions and updates smooth.
Frequently reported by users, support staff are proactive, friendly, and willing to guide, answer questions, and implement user suggestions.
A limited number of users report slow response times, difficulty reaching support, and unresolved issues, especially outside UK hours.
Support options
Training options
To see what individual users say about Pabau's customer support, check out the review snippets below.
“As a US-based user, I occasionally need clarification on which features apply to our regulations. But the support team has been responsive and helpful whenever I’ve needed clarification.”
Michael B.
Registered Nurse
“The support team is consistently responsive, knowledgeable, and genuinely invested in helping my business succeed. While the investment is significant, the comprehensive features and peace of mind it provides make it well worth it.”
Amelia M.
Director
“Support - it takes ages for them to understand your issue and ages to reply.”
Richard C.
IT Manager
“Time difference between Europe and USA and restriction of support staff time availability which makes it hard to schedule times”
Sandra O.
Director
Pabau FAQs
Pabau has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is Pabau used for?
Pabau is a comprehensive practice management platform designed to streamline administrative and clinical workflows across multiple healthcare specialties. The system supports more than four thousand healthcare practices worldwide, including medspas, primary care facilities, cosmetic surgery centres, skin clinics, optometry practices and solo or enterprise level organisations. It integrates appointment scheduling, patient record management, payment processing and marketing modules in a unified interface. The platform’s online booking functionality allows patients to self-schedule appointments at any time and the integrated calendar prevents double bookings while organising staff schedules. The paperless patient management module provides customizable digital medical forms, treatment plans, allergy tracking and secure storage of before and after images. EchoAI permits clinicians to dictate notes that convert directly into patient records. A client portal offers patients round the clock access to appointment details and medical records. Additional features include a native point of sale system for billing and invoicing, inventory management for consumables and supplies, and detailed analytics for monitoring practice performance. Pabau’s ecosystem extends through a mobile application named Pabau GO that enables practice oversight from remote locations. Its payment processing service, Pabau Pay, integrates transaction handling and supports revenue management workflows. The marketing plus module offers campaign tools that leverage patient data to create targeted promotions based on treatment history. The care plus suite provides specialised tools for enhancing patient care pathways. The software emphasises compliance with data protection regulations, including HIPAA and GDPR standards. The platform’s open API architecture supports custom integrations through an app marketplace, allowing practices to extend functionality to meet specific requirements. Implementation may address the diverse challenges faced by practice owners, managers, clinical staff and front desk teams. The solution architecture provides configurable modules that adapt to evolving operational needs within the healthcare sector.
Q. Does Pabau support mobile devices?
Pabau supports the following devices:
iPad, iPhone
Q. What level of support does Pabau offer?
Pabau offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat
