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TheWorxHub Logo

Maintenance solution for hospitals and senior living.

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TheWorxHub - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

TheWorxHub overview

What is TheWorxHub?

TheWorxHub is a maintenance management solution with key features that include maintenance scheduling, work order management, preventive maintenance, and more.

Key benefits of using TheWorxHub

TheWorxHub is our modern, all-in-one maintenance solution that enables hospitals and senior living communities to streamline and master their facility’s assets and operations.

TheWorxHub can.
..<br/>- Schedule and automate location- and asset-based work orders<br/>- Update service anytime, anywhere with mobile capabilities<br/>- Align standards to work orders with up-to-date, embedded codes<br/>- Ensure ongoing safety and compliance and eliminate costly replacement by scheduling and automating preventive maintenance.<br/>- Access real-time data, analysis, reports, and dashboard<br/>- Streamline your compliance-related documentation with a digitally integrated Compliance Binder, ensure teams have what they need in a moment’s notice.<br/>- Digitize the permitting process and conduct permits directly from the work order, as well as monitor and approve permits in real-time.

Who uses TheWorxHub?

By industry, TheWorxHub reviewers are most commonly professionals in hospital & health care (69%). The most frequent use case for TheWorxHub cited by reviewers is maintenance management (69% of reviewers).

Starting price

1 /
per year

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Pros & Cons

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Usability

Responsiveness

Scheduling

Navigation

Connectivity

TheWorxHub’s user interface

Ease of use rating:

TheWorxHub pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(45)
5(132)

What do users say about TheWorxHub?

Reviewers indicate TheWorxHub is user friendly, intuitive, and simplifies daily operations, making work order creation, task tracking, and maintenance management easier than previous systems. They appreciate its customizable features, robust reporting tools, and ability to streamline department workflows, helping teams stay organized and compliant with regulations. They find customer support responsive and helpful, and value regular updates that improve usability.

Some say the initial setup and learning curve can be challenging, and they encounter occasional difficulties with reporting customization, mobile access, and work order steps. They note certain advanced functions and features could be more intuitive or streamlined.

Select to learn more


Who uses TheWorxHub?

Based on 178 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Hospital & Health Care
Facilities Services
Health, Wellness and Fitness
Environmental Services
Others

Use cases

Maintenance Management
Work Order
Asset Tracking
Preventive Maintenance
Building Maintenance

TheWorxHub's key features

GetApp's analysis of 59 verified user reviews collected between September 2021 and October 2024 identifies TheWorxHub's most critical features and summarizes user sentiment about those features.

Maintenance scheduling

Reviewers appreciate TheWorxHub's maintenance scheduling capabilities. They find it helpful for managing workloads, tracking service labor, and ensuring timely completion of tasks. Users report that it keeps them compliant with equipment maintenance requirements and state inspections. They say it allows for easy scheduling of low priority or future maintenance orders, and helps in avoiding overloading technicians. They highlight the ability to see staff notes, change importance or due dates, and manage scheduling in fast-paced environments like healthcare facilities and retirement communities. Of the 18 TheWorxHub users who gave detailed accounts of their use of Maintenance Scheduling, 100% rated this feature as important or highly important.

See related user reviews

“Scheduling low priority or future maintenance orders is helpful to keep the information logged in a fast paced ever daily changing healthcare facility.”
MA

MARK A.

Director of Maintenance Service Support

“It's great to see the work load of techs at a glance so we don't overload a tech or we call in a contractor when needed based on scope of work listed in the work order.”
AB

Angela B.

Facilities Operations Manager


Work order management

Reviewers highlight TheWorxHub's work order management capabilities. They find it brings order and efficiency to maintenance needs, allowing easy prioritization and task division. Users report it helps track repairs, compliance, and performance, and provides a comprehensive history of work orders. They appreciate the ability to adjust timing, assign tasks, and track work across multiple locations. They say it keeps tasks organized, reduces non-emergency pages, and ensures quick turnover. They also mention its user-friendly interface for submitting, assigning, and completing work orders. Of the 44 TheWorxHub users who gave detailed accounts of their use of Work Order Management, 98% rated this feature as important or highly important.

See related user reviews

“You can keep track of all repairs and supplies in the units and buildings. You find out when repairs have been done, the whole history for maintenance, capital expenses, everything.”
MP

Marcela P.

Office Manager

“This has brought order and efficiency to our maintenance needs. The team is able to easily prioritize the daily (and longer) work and divide tasks between team members. It has been helpful for users to be able to check whether an issue has already been reported and what the status is. ”
PV

Paul V.

General Manager


Preventive maintenance

Reviewers appreciate TheWorxHub's preventive maintenance capabilities. They find it valuable for generating recurring work orders, maintaining equipment longevity, and reducing corrective work orders. Users report it keeps them on routine maintenance schedules and provides comprehensive history reports. They say it helps avoid potential accidents, ensures compliance during healthcare surveys, and allows for proactive maintenance. They highlight the ease of use, ability to change schedules on the fly, and the reliability of keeping track of preventive maintenance tasks. Of the 32 TheWorxHub users who gave detailed accounts of their use of Preventive Maintenance, 97% rated this feature as important or highly important.

See related user reviews

“Once populated, this program performs by generating PM work orders. It provides history reports and keeps us on routine maintenance schedules.”
DO

Derek O.

Director Facility Services

“Preventive maintenance is critical in equipment longevity. This allows development of PM plans and proper scheduling of those tasks.”
DH

David H.

Maintenance & IT Manager


All TheWorxHub features

Features rating:

Workflow management
Maintenance management
Records management
Automated scheduling
Communication management
Document management
Customizable reports
Reporting/Analytics
Real-Time data
Task management
Compliance management
Reporting & statistics
Equipment tracking
Asset tracking
Calendar management
Activity tracking
User management
Staff scheduling
Barcode/Ticket scanning
Inventory management
Asset lifecycle management
Billing & invoicing
Purchase order management
Real-Time reporting
Space management
Staff management
Template management
Mobile access
Location tracking
Incident management
For nursing homes
Facility asset management
Event/Activities planning
Equipment management
Compliance tracking
Barcoding/RFID
Alerts/Notifications
Activity Planning

TheWorxHub awards

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TheWorxHub pricing

Value for money rating:

Starting from

1

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TheWorxHub price and value

Value for money rating:

To see what individual users think of TheWorxHub's price and value, check out the review snippets below.

“I have used other systems in the past but the freedom of customizing the work has been a godsend.”
EG

Edgar G.

EVS Director

“Storage of data is superb and as long as my maintenance teams have put in appropriate detail in their work I can take an incredible amount of reports to support the work they do.”
RS

Rob S.

VP Support Services

TheWorxHub integrations (3)

Integrations rated by users

We looked at 178 user reviews to identify which products are mentioned as TheWorxHub integrations and how users feel about them.

Caremerge logo
Caremerge

Integration rating: 4.0 (2)

Other top integrations

TheWorxHub customer support

What do users say about TheWorxHub customer support?

Customer support rating:

We analyzed 24 verified user reviews to identify positive and negative aspects of TheWorxHub customer support.

Widespread user sentiment highlights that customer support is friendly, professional, and quick to respond to issues.

A significant portion of users find the support team knowledgeable, helpful, and consistently available when assistance is needed.

Support options

Email/help desk
Chat
Phone support
Knowledge base

Training options

Live online
In person
Documentation
Webinars

To see what individual users say about TheWorxHub's customer support, check out the review snippets below.

“I get accurate reports with very little set up and they are easy to understand. Whenever I have encountered a situation requiring help, if I can't solve it with the generous help section, I usually have it solved quickly via chat with a customer representative. ”

JA

Jodi A.

Information Assistant

“I think the customer support is very friendly, professional, respectful as well as timely to requests for assistance. ”

BJ

Brad J.

Facilities Director

“Customer service is excellent and is always willing to help and clarify issues when needed.”

JS

Joe S.

Facility Compliance and Program Manager

TheWorxHub FAQs

Q. What type of pricing plans does TheWorxHub offer?

TheWorxHub has the following pricing plans:
Starting from: $1.00/year
Pricing model: Subscription

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Q. What is TheWorxHub used for?

TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — into one solution. Now a Siemens company, Brightly is a solution to create, update, and automate service requests as well as access to embedded accreditation standards and PM templates, removing barriers to maintaining buildings, safety, and compliance readiness. Compliance Pro from TheWorxHub transforms hospital work orders by digitizing key compliance activities required by The Joint Commission and DNV—such as permitting and compliance binders—and seamlessly integrating them into the work order system. Digitized asset data allows real-time analysis with reports, KPI dashboards, and data visualization. Mobile capabilities allow technicians to update service requests and inspection requirements, as well as prioritize work orders on the go - helping teams improve efficiency by 10-20%.


Q. Who are the typical users of TheWorxHub?

TheWorxHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does TheWorxHub support?

TheWorxHub supports the following languages:
English


Q. Does TheWorxHub offer an API?

No, TheWorxHub does not have an API available.


Q. What level of support does TheWorxHub offer?

TheWorxHub offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base

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