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TheWorxHub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Maintenance solution for hospitals and senior living.
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TheWorxHub - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
TheWorxHub overview
What is TheWorxHub?
TheWorxHub is a maintenance management solution with key features that include maintenance scheduling, work order management, preventive maintenance, and more.
Key benefits of using TheWorxHub
TheWorxHub is our modern, all-in-one maintenance solution that enables hospitals and senior living communities to streamline and master their facility’s assets and operations.
TheWorxHub can...<br/>- Schedule and automate location- and asset-based work orders<br/>- Update service anytime, anywhere with mobile capabilities<br/>- Align standards to work orders with up-to-date, embedded codes<br/>- Ensure ongoing safety and compliance and eliminate costly replacement by scheduling and automating preventive maintenance.<br/>- Access real-time data, analysis, reports, and dashboard<br/>- Streamline your compliance-related documentation with a digitally integrated Compliance Binder, ensure teams have what they need in a moment’s notice.<br/>- Digitize the permitting process and conduct permits directly from the work order, as well as monitor and approve permits in real-time.
Who uses TheWorxHub?
By industry, TheWorxHub reviewers are most commonly professionals in hospital & health care (69%). The most frequent use case for TheWorxHub cited by reviewers is maintenance management (69% of reviewers).
Starting price
per year
Alternatives
with better value for money
Pros & Cons

Usability
Responsiveness
Scheduling
Navigation
Connectivity
TheWorxHub’s user interface
TheWorxHub pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about TheWorxHub?
Reviewers indicate TheWorxHub is user friendly, intuitive, and simplifies daily operations, making work order creation, task tracking, and maintenance management easier than previous systems. They appreciate its customizable features, robust reporting tools, and ability to streamline department workflows, helping teams stay organized and compliant with regulations. They find customer support responsive and helpful, and value regular updates that improve usability.
Some say the initial setup and learning curve can be challenging, and they encounter occasional difficulties with reporting customization, mobile access, and work order steps. They note certain advanced functions and features could be more intuitive or streamlined.
Select to learn more
Who uses TheWorxHub?
Based on 178 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
TheWorxHub's key features
GetApp's analysis of 59 verified user reviews collected between September 2021 and October 2024 identifies TheWorxHub's most critical features and summarizes user sentiment about those features.
Reviewers appreciate TheWorxHub's maintenance scheduling capabilities. They find it helpful for managing workloads, tracking service labor, and ensuring timely completion of tasks. Users report that it keeps them compliant with equipment maintenance requirements and state inspections. They say it allows for easy scheduling of low priority or future maintenance orders, and helps in avoiding overloading technicians. They highlight the ability to see staff notes, change importance or due dates, and manage scheduling in fast-paced environments like healthcare facilities and retirement communities. Of the 18 TheWorxHub users who gave detailed accounts of their use of Maintenance Scheduling, 100% rated this feature as important or highly important.
MARK A.
Director of Maintenance Service Support
Angela B.
Facilities Operations Manager
Reviewers highlight TheWorxHub's work order management capabilities. They find it brings order and efficiency to maintenance needs, allowing easy prioritization and task division. Users report it helps track repairs, compliance, and performance, and provides a comprehensive history of work orders. They appreciate the ability to adjust timing, assign tasks, and track work across multiple locations. They say it keeps tasks organized, reduces non-emergency pages, and ensures quick turnover. They also mention its user-friendly interface for submitting, assigning, and completing work orders. Of the 44 TheWorxHub users who gave detailed accounts of their use of Work Order Management, 98% rated this feature as important or highly important.
See related user reviews
Marcela P.
Office Manager
Paul V.
General Manager
Reviewers appreciate TheWorxHub's preventive maintenance capabilities. They find it valuable for generating recurring work orders, maintaining equipment longevity, and reducing corrective work orders. Users report it keeps them on routine maintenance schedules and provides comprehensive history reports. They say it helps avoid potential accidents, ensures compliance during healthcare surveys, and allows for proactive maintenance. They highlight the ease of use, ability to change schedules on the fly, and the reliability of keeping track of preventive maintenance tasks. Of the 32 TheWorxHub users who gave detailed accounts of their use of Preventive Maintenance, 97% rated this feature as important or highly important.
See related user reviews
Derek O.
Director Facility Services
David H.
Maintenance & IT Manager
All TheWorxHub features
Features rating:
TheWorxHub awards
TheWorxHub alternatives
TheWorxHub pricing
Value for money rating:
Starting from
1
Per year
User opinions about TheWorxHub price and value
Value for money rating:
To see what individual users think of TheWorxHub's price and value, check out the review snippets below.
Edgar G.
EVS Director
Rob S.
VP Support Services
TheWorxHub customer support
What do users say about TheWorxHub customer support?
Customer support rating:
We analyzed 24 verified user reviews to identify positive and negative aspects of TheWorxHub customer support.
Widespread user sentiment highlights that customer support is friendly, professional, and quick to respond to issues.
A significant portion of users find the support team knowledgeable, helpful, and consistently available when assistance is needed.
Support options
Training options
To see what individual users say about TheWorxHub's customer support, check out the review snippets below.
“I get accurate reports with very little set up and they are easy to understand. Whenever I have encountered a situation requiring help, if I can't solve it with the generous help section, I usually have it solved quickly via chat with a customer representative. ”
Jodi A.
Information Assistant
“I think the customer support is very friendly, professional, respectful as well as timely to requests for assistance. ”
Brad J.
Facilities Director
“Customer service is excellent and is always willing to help and clarify issues when needed.”
Joe S.
Facility Compliance and Program Manager
TheWorxHub FAQs
TheWorxHub has the following pricing plans:
Starting from: $1.00/year
Pricing model: Subscription
These products have better value for money
Q. What is TheWorxHub used for?
TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — into one solution. Now a Siemens company, Brightly is a solution to create, update, and automate service requests as well as access to embedded accreditation standards and PM templates, removing barriers to maintaining buildings, safety, and compliance readiness. Compliance Pro from TheWorxHub transforms hospital work orders by digitizing key compliance activities required by The Joint Commission and DNV—such as permitting and compliance binders—and seamlessly integrating them into the work order system. Digitized asset data allows real-time analysis with reports, KPI dashboards, and data visualization. Mobile capabilities allow technicians to update service requests and inspection requirements, as well as prioritize work orders on the go - helping teams improve efficiency by 10-20%.
Q. Who are the typical users of TheWorxHub?
TheWorxHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does TheWorxHub support?
TheWorxHub supports the following languages:
English
Q. Does TheWorxHub offer an API?
No, TheWorxHub does not have an API available.
Q. What level of support does TheWorxHub offer?
TheWorxHub offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base
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