App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Waystar
5
132
4
55
3
8
2
4
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve your revenue cycle management
Table of Contents
Is this product right for your business?
Find out with a
Waystar - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Waystar overview
What is Waystar?
Waystar partnership offers clients claims processing, remits, eligibility checks, paper claims processing, claim acknowledgements and real-time claim scrubbing through our seamless integration. Our industry-leading 98%+ first-pass clean claims rate and top-notch customer support have earned Best in KLAS® ratings every year since 2010 and #1 rankings from Black Book surveys since 2012.
Our powerful network connects to over 4,000 payers, 450,000 providers across every care setting and 750 health systems and hospitals.
For more information, please visit www.waystar.com/our-platform
Starting price
Pros & Cons
Claims Processing
Claim Submission
Claim Rejections
Contract and Cancellation
Credit Card Processing
Waystar’s user interface
Waystar review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Waystar?
Reviewers feel Waystar streamlines claims processing, billing, and claim corrections, helping them save time and reduce errors. They find it easy to submit, track, and resubmit claims, and say the platform’s user-friendly interface makes navigation straightforward for most users, though some mention an initial learning curve and occasional confusion with updates or complex features. They appreciate the ability to address claim rejections quickly and value the robust reporting tools. Some note that training resources are helpful and onboarding is manageable.
Users report mixed experiences with customer support, with some praising responsiveness and others citing slow or unhelpful service. They mention occasional technical issues, delays, and challenges with data retention, as information is only stored for two years. Some express frustration with contract terms and hidden fees, while others wish for better integration with external systems and more intuitive patient management features.
Select to learn more
Who uses Waystar?
Based on 207 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Waystar's key features
Most critical features, based on insights from Waystar users:
All Waystar features
Features rating:
Waystar alternatives
Waystar
Starting from
No pricing info
Jane
Starting from
54
Per month
ChiroFusion
Starting from
129
Per month
ModMed
Starting from
No pricing info
Waystar pricing
Value for money rating:
Starting from
No pricing info
User opinions about Waystar price and value
Value for money rating:
To see what individual users think of Waystar's price and value, check out the review snippets below.
Taylor U.
Surgery Coordinator
Kristin H.
owner
Waystar integrations (12)
Integrations rated by users
We looked at 207 user reviews to identify which products are mentioned as Waystar integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Therapists need to get paid too and this integration was flawless”
Mary N.
Billing Company Owner
Integration rating: 5.0 (1)
“Worldview's HCHB integration is imperative to our operations and any time HCHB needs further assistance, Worldview's team is always there to help things just click”
Kenneth B.
IT Administrator and Support
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
“Sunoh is supposed to create a clean note by putting the pertinent aspects of the medical interview into the chart. It somewhat does this, but I spend a lot of time editing/improving what Sunoh produces.”
Eric M.
Physician
Waystar customer support
What do users say about Waystar customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Waystar customer support.
A significant portion of users praise Waystar's customer support for being friendly, knowledgeable, and quick to respond.
Widespread user sentiment highlights the helpfulness and availability of support staff, especially during technical issues.
A limited number of users report difficulty reaching customer service and dissatisfaction with slow or ineffective support responses.
Support options
Training options
To see what individual users say about Waystar's customer support, check out the review snippets below.
“Waystar has a well-trained workforce that focuses on customer service while knowing how to use the product in its entirety.”
Sharon H.
Billing Manager
“Their customer service has always been very responsive.”
Brenda H.
Office Manager/medical coder
Waystar FAQs
Waystar has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What level of support does Waystar offer?
Waystar offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support
