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Patient Engagement Software with Social Media Integration (2026)

Last updated: April 2026

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Key features of Patient Engagement Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • HIPAA Compliant: Reviewers emphasize secure handling of patient data, regulatory compliance, and patient privacy protection as essential aspects. 97% of reviewers rated this feature as important or highly important.
  • Appointment Management: Users find online booking, rescheduling, and reminders helpful for reducing missed appointments and managing patient schedules efficiently. 95% of reviewers rated this feature as important or highly important.
  • Confirmations/Reminders: Automated reminders help reduce no-shows, allowing patients to confirm, reschedule, or cancel, which optimizes clinic schedules. 92% of reviewers rated this feature as important or highly important.
  • Messaging: Real-time, HIPAA-compliant messaging improves communication with patients for scheduling, clinical inquiries, and updates, enhancing patient engagement. 91% of reviewers rated this feature as important or highly important.
  • Appointment Scheduling: Efficient scheduling integrates reminders and messaging, reducing phone calls and streamlining the booking process. 87% of reviewers rated this feature as important or highly important.
  • Mobile Access: Mobile access is valued for its flexibility, allowing patients and providers to manage appointments and communications on-the-go. 86% of reviewers rated this feature as important or highly important.
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21 software options

Pabau logo

Practice management system for healthcare

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Pabau is an all-in-one practice management software designed for healthcare businesses. The system offers digital patient records, online booking capabilities, calendar management, and integrated payment processing to streamline administrative workflows. Pabau also includes marketing tools, inventory management, and reporting features that help medical practices operate efficiently while maintaining secure patient data.

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BestoSys logo

Practice management and growth software for Medical & dental

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Bestosys is a complete practice management software for doctors & dentists with features for record keeping, patient relationship management, lead management and systematic growth

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Swell logo

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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rater8 logo

Automated healthcare reputation management solution

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rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.

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Textline logo

Cloud-based plug-and-play text messaging software

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Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities.

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vcita logo

Appointment scheduling and reminder solution

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Customize your patient portal with your logo / clinic colors. Let patients log in and schedule consultations, sessions, book and pay, see the history with past interactions - 24/7 from any device.

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Emitrr logo
Category Leaders

Customer engagement platform for local business owners

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"Emitrr customers see an average improvement of 70% in patient engagement, leveraging automated texting, webchat to text, Missed call to text etc.
Thereby generating more organic reviews, improved patient loyalty and retention

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UPshow logo
Category Leaders

Interactive TV & digital signage tailored to every business.

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UPshow is a dynamic consumer engagement platform that helps brands use their existing TVs to drive the outcomes that matter most to their business. It allows users to fully customize their own branded TV channel with the perfect mix of customer-generated content, entertainment feeds, digital signage, and trivia/games.

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Zingit logo

Patient engagement

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Zingit is a patient engagement software that helps chiropractic, dental, and other medical practices manage appointment scheduling, reviews, patient communication, and more on a centralized platform. It allows staff members to utilize artificial intelligence (AI) technology to automatically send reminders, video messages, patient recalls, pre-appointment content, and other patient education messages.

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LeadSquared logo

Marketing automation and sales execution platform

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HIPAA Compliant Patient Engagement Software to automate patient engagement and communication to grow your practice.

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PatientNow logo

Practice management solution for aesthetics clinics

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PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

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DoctorConnect logo

Appointment reminder & patient engagement software

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DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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With FreeAgent CRM for Healthcare better inform your team to effectively engage and manage patients. Connect your clinics' systems with HIPAA-compliant CRM software.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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Intiveo logo
Category Leaders

Patient communication solution for dental practitioners

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Intiveo is a cloud-based communication management solution which helps dental practitioners engage with patients through personalized texts, emails, & voice messages, enabling users to receive automated notifications & send pre/post appointment alerts for patient forms, medication notes & more.

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Legwork logo

Cloud-based Dental Patient Engagement Suite of Applications

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Legwork is your one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions.

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Demandforce logo

Attract, Retain, and Grow with Demandforce solutions.

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Demandforce helps medical practices, veterinary practices, salons, and spas to automate front office tasks and streamline communications with an all-in-one solution. Only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place.

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Health Cloud logo

Patient relationship management software in the cloud

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Salesforce Health Cloud is a collaborative, all-round healthcare CRM and patient management software for healthcare providers, payers, and patients

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LeadSigma logo

Better lead management, higher conversions

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LeadSigma aggregates leads from any source for any location into a unified platform, allowing users to use automations to engage their prospects via text message, phone, and email to increase conversion rates.

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Exeevo Omnipresence logo

Cloud CRM Platform for the Life Sciences Industry

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Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

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Welkin Health logo
(0)

Care management purpose-built for healthcare

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Welkin Health is care management software for healthcare organizations. It features an API-first platform that automates care delivery through customizable care plans, multi-channel communication tools, and integrations with leading health systems. The software coordinates patient care journeys by logging visit details, assessments, tasks, and communications on integrated patient profiles.

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