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Escapia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software and guest management system
Table of Contents
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Escapia - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Escapia overview
What is Escapia?
Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more. Escapia’s reservation management system incorporates lead management, front desk operations, and guest reviews. Users can view full complete guest histories, including all correspondence, extend reservations directly from within the calendar, produce customizable reservation reports, and let Escapia automatically generate reservation confirmations to send out to guests. Business performance can be viewed on customizable business dashboards, which include daily activity widgets such as check-ins and check-outs, open work orders, unread inquiries, and total rent booked, and can produce reports and graphs for year-to-year comparisons of inquiries, bookings, and income. Escapia’s rate engine enables property managers to set up and adjust variable rates, special offers, discount plans, flexible charges and add-ons. Users can enter rates in bulk, and test pricing plans before activation, as well as using daily, weekly, and monthly rate calculation. Rates are automatically updated across Escapia and all other partner sites a property is listed on. Escapia partners with multiple property listing and distribution sites, including Vrbo, BookingPal, and FlipKey, with users able to choose where their properties are promoted. Availability calendars are automatically updated in real time between listing sites and users’ own records. Guest reviews of properties can also be automatically distributed from Escapia to selected partner channel sites.
Who uses Escapia?
By industry, Escapia reviewers are most commonly professionals in hospitality (50%). The most frequent use case for Escapia cited by reviewers is vacation rental (81% of reviewers).
What are the most popular integrations for Escapia?
The Escapia integrations most frequently cited by reviewers are: Vrbo (a vacation rental product rated 4.6 out of 5 for its integration with Escapia) and Breezeway (a vacation rental product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Navigation
Connectivity
Reliability
Escapia’s user interface
Escapia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Escapia?
Users report Escapia offers comprehensive vacation rental management, robust accounting, and strong integrations with industry partners like VRBO and HomeAway. They appreciate its detailed reporting, wide feature set, and ongoing product improvements, which help streamline daily operations and support business growth. They find customer support responsive and value the training resources provided for onboarding and ongoing learning.
Some say Escapia’s interface feels outdated and certain functions are complex, requiring a learning curve. They mention occasional bugs, slow support response times, and limited customization in reports and integrations. They note improvements are ongoing but wish updates arrived faster and documentation was clearer.
Select to learn more
Who uses Escapia?
Based on 185 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Escapia's key features
Most critical features, based on insights from Escapia users:
All Escapia features
Features rating:
Escapia awards
Escapia alternatives
Escapia
Starting from
10
Per month
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18
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Starting from
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Escapia pricing
Value for money rating:
Starting from
10
Per month
Usage Based
User opinions about Escapia price and value
Value for money rating:
To see what individual users think of Escapia's price and value, check out the review snippets below.
Heather C.
Accounting Manager
Melissa S.
Adminsistrative
Escapia integrations (28)
Integrations rated by users
We looked at 185 user reviews to identify which products are mentioned as Escapia integrations and how users feel about them.
Integration rating: 4.9 (16)
“VRBO connects us with a vast audience of renters and has typically been our top source for reservations.”
Jeff R.
Director of Vacation Rentals
Integration rating: 4.7 (10)
“We needed a more robust Housekeeping, Maintenance, and Guest Communication platform which Breezeway provides us.”
Jeff R.
Director of Vacation Rentals
Integration rating: 4.9 (8)
“Our connection with BookingPal enables our listings to be distributed to a variety of channels important to help us connect with potential renters.”
Jeff R.
Director of Vacation Rentals
Integration rating: 4.6 (5)
“Having a seamless payment gateway is crucial for business operations. Authorize.net allows us the freedom to use a variety of processors.”
Jeff R.
Director of Vacation Rentals
Integration rating: 5.0 (2)
“PriceLabs gives us complete access to our pricing data and has tools that enable us to be very hands on in revenue management.”
Jeff R.
Director of Vacation Rentals
Integration rating: 5.0 (2)
“We needed to be able to process credit card payments. We have been very pleased with their support!”
Kim R.
Owner
Integration rating: 5.0 (1)
“We are using them for task management and absolutely love this added feature!”
Kim R.
Owner
Integration rating: 2.0 (1)
“We use Lodgable to integrate with Airbnb. It is a substandard platform. We are not at all happy with this poorly integrated solution. Escapia should provide a seamless integration with Airbnb, since they are the largest rental platform.”
Ben D.
Partner
Integration rating: 4.5 (4)
Integration rating: 5.0 (2)
Integration rating: 3.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Escapia customer support
What do users say about Escapia customer support?
Customer support rating:
We analyzed 80 verified user reviews to identify positive and negative aspects of Escapia customer support.
A significant portion of users highlight fast, responsive, and knowledgeable customer support available via phone and email.
Many reviewers appreciate that support is accessible after hours and offers immediate help, even for complex issues.
A fair number of users value the professionalism, patience, and helpfulness of support staff during onboarding and troubleshooting.
A minority of users report delays in follow-up, especially with Tier 2 support, and challenges getting accounting questions answered promptly.
Support options
Training options
To see what individual users say about Escapia's customer support, check out the review snippets below.
“This is a unique feature allows users to make suggestions about changes to the existing functions as well as offer a "wish list" of desired features for the future. Whenever called upon, the support team is fast to respond and quick to find solutions. ”
Chuck M.
“They have international hours of support so if you find yourself working late into the evening after a busy day and run into an issue, there is a good chance you can make a phone call and get help within minutes. ”
Tyler A.
Owner
“Customer service in the accounting area can be challenging to achieve as Tier Two must receive a message to assist, yet rarely call back however email their response.”
Lisa W.
General Manager
Escapia FAQs
Escapia has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using Escapia?
Real-time sync between availability calendars on all distribution and listing sites.
Lead management system keeps track of all prospects and guests in one place.
Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.
Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.
Generate and customize reports on units, owners, guests, reservations, payments, and more.
Q. Who are the typical users of Escapia?
Escapia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Escapia support?
Escapia supports the following languages:
English
Q. Does Escapia offer an API?
Yes, Escapia has an API available for use.
Q. What other apps does Escapia integrate with?
Escapia integrates with the following applications:
authorize.net, BeHome247, VacayHome Connect, Track Pulse, Properly, Rentals United, ResortCleaning, PMT, NextPax Channel Management System, GrexproERP, Operto Teams, Lynx, Brivo Access, Duve, PriceLabs, Beyond, StayFi, Turno, RueBaRue , Vrbo, Rently, Revinate, Wheelhouse, BookingPal, Breezeway, Lodgable
Q. What level of support does Escapia offer?
Escapia offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)
